I had a new screen on my phone. When I collected it, it was obvious that the new screen had been scratched on the underside where it sits over a black area. Unfortunately the light from the button shi... Voir plus
L'entreprise a répondu
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I told them the problem with my phone they recommended I had a diagnostic check on my phone which cost me £9.99 I was told this would be nocked off my bill when I phoned for the the price I was told... Voir plus
L'entreprise a répondu
My wife's Huawei P9 had a screen replacement with Ralakde a few months back and the service was top - notch, after waiting for the screen to arrive for a few days, the fitment was whilst I waited... Voir plus
L'entreprise a répondu
Fast repair late on Saturday afternoon - nice guy, professional paperwork / payment facilities etc . Had to wait for screen to be ordered but nobody can carry all spares for all phones . Wouldn't both... Voir plus
À propos de l'entreprise
- Fournisseur d'équipements industriels
- Entreprise d'automatisme
- Exportateur en électronique
- Service de réparation de matériel électronique
Écrit par l'entreprise
Ralakde Automation is a global supplier and service provider specialising in industrial automation and electronic spare parts. Based in the United Kingdom with operational branches in the Czech Republic, India and the United States, we support manufacturing companies, maintenance engineers and industrial service providers with high-quality automation solutions, rapid delivery and expert technical support. Our core business focuses on the buying, selling and repair of new, used and refurbished industrial automation components such as PLCs, HMIs, servo drives, motors, power supplies, sensors and control modules from leading brands including Siemens, Allen-Bradley, ABB, Fanuc, Mitsubishi, Omron and many more. We also provide professional repair services for faulty electronic equipment, ensuring minimal downtime and reliable performance for our customers. At Ralakde Automation, we follow a back-to-back procurement and blind auction acquisition model to secure the best prices from suppliers worldwide. Our experienced Area Sales Managers work closely with customers to understand their technical needs, source hard-to-find components, and provide competitive quotations with a transparent pricing structure. With thousands of parts in stock, multi-warehouse logistics, and an expanding e-commerce presence, Ralakde Automation is committed to delivering efficiency, reliability and innovation to the global industrial market. Our vision is to become one of the world’s most trusted platforms for industrial spare parts, repairs and automation solutions.
Coordonnées de contact
Unit 5A Victoria Road, ST4 2HS, Stoke On Trent, Royaume-Uni
- 01782563377
- sales@ralakde.com
- ralakde.com
3,7
Moyen
356 avis
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Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Constantly receiving SPAM asking for random things.
This company consistently emails you requesting quotes on parts that have no relation to anything.
Multiple emails daily from an employee in India, requesting electronic components and valves.
I don't know how they got my email but it's a consistent problem I have emailed them about, with no response.
25 mai 2026
Avis spontané
Réponse de Ralakde Ltd
We take all feedback seriously and have attempted to contact the reviewer through Trustpilot to understand the issue. Unfortunately, no response or identifying information was provided, despite our request. We have been unable to locate any record of the reviewer within our systems and therefore cannot investigate the claims made. If the reviewer wishes to contact us directly with further details, we would be happy to look into the matter.
Hello
Hello, I'm Tony. We're consistently pleased with the services provided for our laptops and mobiles. The pricing is excellent for the quality of work, and the team is incredibly friendly. You couldn't ask for a better experience from a company. Thank you so much for today's work; once again, I'm truly satisfied.
21 janvier 2026
Avis spontané
Great service!
My daughters phone was repaired last year, the screen has started to come away, luckily still under guarantee.
Contacted them to drop off, Sian was very helpful, no hassel & repaired with a day.
Also kindly offered to drop back off at home to me, as I was unable to collect during the week!
Great service again, thank you 😊
7 avril 2025
Avis spontané
Faultless friendly and helpful service
Faultless friendly and helpful service. Honest and competitive prices with a very quick turnaround on my circuit board repairs.
Would not go anywhere else as the quality of service is excellent.
13 mars 2025
Avis spontané
Great customer service
Great customer service. Communication was very prompt with questions for our order. Highly recommend purchasing through them.
22 octobre 2024
Avis spontané
Super service
Great service super fast screen replacement and at a very reasonable cost highly recommend
30 septembre 2024
Avis spontané
I ordered a pellet stove and never…
I ordered a pellet stove and never received it but money was taken
24 juillet 2024
Avis spontané
Brilliant company quality service…
Brilliant company quality service repairs great customer service and communication
14 mai 2024
Avis spontané
The best service !
You get the best service here. Fast, reliable and pleasant to deal with !
8 mai 2024
Avis spontané
Fast service.
Very fast service on a battery replacement for my switch. I would definitely recommend. Staff very friendly. Thank you!
2 janvier 2024
Avis spontané
Fantastic service
Fantastic service. Easy to book, super fast and great price.
7 août 2023
Avis spontané
Tonys report
Hi, my name is Tony and we are always satisfied with the work that we have done for our laptops and mobiles and we think the prices are very good for the work he does and the staff is very friendly you could not wish for more from a company thank you very much for the work done today I am really satisfied again Tony.
14 juin 2023
Avis spontané
Great service.
I had a repair done recently, i dropped my phone off the part was ordered and repaired by the following day. Fast friendly service. Would highly reccomend.
30 mars 2023
Avis spontané
Used ralakde a couple of times now and…
Used ralakde a couple of times now and today was a fantastic turnaround about 30mins from dropping off my phone to receiving an email saying it was fixed. i had to ring them to make sure well done
16 février 2023
Avis spontané
Fantastic Service!
As always, a fantastic service from the Ralakde team! Thank-you for your help.
11 novembre 2022
Avis spontané
Réponse de Ralakde Ltd
Thank you very much we really appreciate your review
Réponse de Ralakde Ltd
Thank you very much Tom
Fixed screen
Got my screen fixed, amazing, good quality and friendly service!
13 octobre 2022
Avis spontané
Réponse de Ralakde Ltd
Thank you very much Dear Ellie
excellent service
excellent service, superfast turnaround. Reasonable prices.
28 septembre 2022
Avis spontané
Réponse de Ralakde Ltd
Dear Steve we really appreciate your review , thank you
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