Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Get illegal criminal spam every day from ramnode servers. They will contest this, and because I am not a customer, trustpilot rolls over, but I am a citizen, and ramnode takes money from criminals a... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

They said after i rejected Why would we want a customer who is unwilling to prove their identity? We don't want "anonymous" accounts which might commit fraud or abuse. Regards, Scott L. -... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have had a small OpenVZ VPS at Ramnode for a little over two years, and it has been a 100% good experience. No significant problems, and so few minor glitches that I can hardly remember them.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Unparalleled support, and always helpful. Been running servers with RamNode for some time, and they're always helpful. I'm notified in advance of planned outages (for security and infrastructure upgra... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service d'hébergement de sites web

Informations provenant de diverses sources externes

High Performance SSD VPS Cloud Servers and cPanel Shared Hosting


Coordonnées de contact

2,6

Bas

TrustScore 2.5 sur 5

53 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Get illegal criminal spam every day…

Get illegal criminal spam every day from ramnode servers. They will contest this, and because I am not a customer, trustpilot rolls over, but I am a citizen, and ramnode takes money from criminals and effects illegal spam. We are contacting the FBI. Anough is enough.

ramnode took seconds to flag my review and in the meantime has effected criminal spam yet again, second time today. trustpilot lets ramnode off the hook but I have reported them to places that will not. do not stand for this. read ramnode reviews on reddit. they are known bad actors.

12 août 2025
Avis spontané
Logo de RamNode

Réponse de RamNode

The correct way to report abuse is by contacting our Abuse department. We do not tolerate any sort of mass-mailing, especially of an unsolicited nature, on our network; however, it does happen. If you were to actually report it to us we can do something about it.

Noté 5 sur 5 étoiles

Great service

Been with ramnode for several years now. I've had very good support from them over the years and they generally reply within a few minutes. They even helped recover my server when it ran out of disk space and corrupted during kernel update where it would not boot up any longer. Generally they go above and beyond what what is generally standard for hosting companies. Generally hosts are slow to reply, useless with support, takes ages to get anything done, to the point of giving up. I had no such issues with ramnode. They actually seem to want to give good support and care about what they are doing,and actually know what they are doing!! which is pretty rare in today's world. They may not be the cheapest out there, but paying a bit more the decent support is certainly worthwhile in my book.

20 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Very friendly

Very friendly , fast reply to any query or support required. Really happy to be with them
Reseller Cpanel Plan

9 mars 2023
Avis spontané
Logo de RamNode

Réponse de RamNode

Hello, thank you for your feedback!

Noté 5 sur 5 étoiles

Impressed by Fast, Efficient Billing Support

I just wanted to share my recent experience with RamNode. I had a bit of an issue with my account and billing, and some charges were taken off my credit card in error. I was more than a little bit annoyed and decided to log a support ticket. To my surprise, I received a reply almost instantly and I was blown away by their response.

There was no back and forth or hassle, they just refunded the charges immediately. I was so impressed by their service and the way they handled the situation. It was a really positive experience and it's made me a lifetime customer. I can't recommend RamNode enough for anyone looking for a reliable and efficient hosting service. They're the real deal!

11 février 2023
Avis spontané
Noté 5 sur 5 étoiles

ENTERPRISE QUALITY, BUDGET PRICING

I've been using Ramnode for over 5 years, and I've personally never once experienced downtime that wasn't a direct result of something dumb I've done, and every time I've messed myself up, being a linux non-professional, they've been more than courteous and kind toward me and have guided me toward a solution every time! I would highly recommend Ramnode to any size business or personal use.

EDIT: To clarify, I wasn't invited to place this review, I specifically asked Ramnode where they cared about their review metrics, and this is one of two places linked to me, you may check their Discord server for further proof.

18 août 2022
Avis spontané
Noté 5 sur 5 étoiles

Top of the Top Responsibilities to Client!

On July 5 2022 I was reviewing ramnode based on my personal experience and I gave them 3 stars on trustpilot. I have been their reseller hosting clients for several years.

In fact, so far ramnode is the only foreign hosting company that I still use for years!

On first year their server works ok, no issue, then I started to had server down for several time several hours.

They explained the situation to me and ok I could except it, but sometime the server seems had heavy load and down again.

After I wrote my experience on trustpilot their team contacted me, Vanessa is her name, and offered me resolutions.

They gave me 3 months free credit, and not only that, they also offered me to move my service to a new server.

And you know what!? They really did it! They gave me 3 months credits and then after wait for few weeks their staff, his name is George help me a lot by moving my reseller hosting to a new server! And today August 25 2022 everything has been done perfectly!

This is my first time I experienced a very good service from foreign hosting provider. Although ramnode reseller hosting price is now around 12 USD but their service and responsibilities make me still want to use their service in the future! Their reseller account price is still make sense, not too expensive still affordable.

I would like to say many thank you to ramnode team, especially George, he's the man!

- Masternet -

5 juillet 2022
Avis spontané
Noté 1 sur 5 étoiles

Awful company

Awful company. They took money out of my bank for almost 2 years for a a vps account I cancelled years ago. And blamed me when the cancellation did not go through.

7 janvier 2022
Avis spontané
Logo de RamNode

Réponse de RamNode

As we had discussed, it is up to the customer to request cancelation of unused services, otherwise the account will continue to be billed for resources being used. We cannot provide a refund for the 2 years your service was active, during which time a receipt was provided for each billing cycle informing you that your account was still active.

Noté 1 sur 5 étoiles

Do not recommend

Do not recommend! It is simply a joke. Outdated VPS image with no option to disable ipv6, poor admin console. A waste of money and time, where most IPs are banned worldwide. Also, no refunds three days after purchase.

26 décembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Superb customer service and speeds

Rarely have I had to submit a ticket, but when I do, they are very prompt to respond, even on a holiday like Christmas! Excellent support and service.

25 décembre 2021
Avis spontané
Noté 1 sur 5 étoiles

WARNING WARNING WARNING

WARNING WARNING WARNING
First: I registered even with providing and verifying my phone number. Very unusual.
Second: 10 days after having registered on their site, without doing anything on it, they bill me USD 3 for a "cloud account". I feel duped.

17 septembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Reliable hosting, real customer service

Been hosting with RamNode for many years now and I am very happy customer, the time there were normal issues, they were handled timely and properly. The customer service replies do not seem condescending and canned, the reps provide proper replies for which I am very grateful.

Thank you and looking forward for many more years ahead.

13 septembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Excellent Service

I've been with RamNode since the beginning of 2015 and rarely experienced any issues that weren't my own fault. The servers are fast and reliable, and the support team is amazing. Thank you RamNode for being my go-to server host for all these years!

9 septembre 2021
Avis spontané
Noté 5 sur 5 étoiles

It's just been a whole year since I…

It's just been a whole year since I became a RamNode customer. I've experienced no major issues and I'm happy to meet with our staffs. I have a storage VPS plan, IO speed is great (normally 450+MB/s, max can be 800-900MB/s) and internet speed is superb (max 940Mbps). Thanks a lot for all the quick ticket responses! I truly hope RamNode will continue to do better in the future.

19 juillet 2021
Avis spontané
Noté 5 sur 5 étoiles

Excellent Service

I've been using RamNode for virtual server hosting for a few years now and they are always extremely helpful when I have questions or need support. My servers are always available and running without fail.

7 juin 2021
Avis spontané
Noté 1 sur 5 étoiles

Wants an ID for a $4 VPS for fraud prevention.

After using the service for a week, they want a an ID to pass a fraud check.
I paid using bitcoin, how exactly would I commit fraud if I paid in advance??

Also, there's no way I'm going to send you an ID for a VPS. I'd rather go to another service provider who respects my privacy.

4 juin 2021
Avis spontané
Logo de RamNode

Réponse de RamNode

I apologize for the negative experience in trying to use our service. Due to the nature of cloud hosting in general, we have systems in place to help identify accounts that are at higher risk for abuse. Sometimes our staff will take additional steps to verify an account to help reduce this risk, and that often requires requesting identification, regardless of the payment method used. It appears we requested this check the day you signed up (which was less than a week ago), but did not receive any response, which is why your service was suspended.

Noté 5 sur 5 étoiles

Multiple Tech Issues

First problem was having our site pointing to Ramnode from GoDaddy - Sean P. was instrumental in getting me the right information in a timely manner to get GoDaddy to redirect us, as this was impacting our email services.

Second problem was getting the emails to work, again Sean P. was diligent in getting me right information without going in circles or having to give a long drawn out explanation - it was as if he was able to read my mind and what I was going to say next. He gave me options and alternatives for future needs.

Over the last 2 weeks, dealing with countless of techs from Ramnode and GoDaddy, it was refreshing to get someone like Sean P. to help efficiently and effectively. I am forever grateful, he made me look smart and a problem-solver to my boss! Thank you!

13 avril 2021
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus