Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

À propos de l'entreprise

  1. Service d'hébergement de sites web
  2. Service VPN

Informations provenant de diverses sources externes

Rapid2 is part of Rapid Group Ltd. We provide our customers with affordable Unlimited Web Hosting, Reseller Hosting & Dedicated Servers. We aim to respond to every review. Customer feedback is very important to us.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

14 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(14)

0 avis reçus au cours des 12 derniers mois

Écrire un avis

Nous vérifions les avis

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Speedy response

Speedy response. Very accurate and helpful looking forward to doing more business with them. Keep up the great work!

13 avril 2020
Avis spontané
Noté 5 sur 5 étoiles

I am pretty new to websites but they…

I am pretty new to websites but they have helped me out with setting up 2 new ones for my business. I can now manage both my sites all in one place. Thank you, brilliant customer service!

29 mars 2020
Avis spontané
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Réponse de Rapid2

Hi Shawn,

Thank you for taking the time to post such a positive review. If you ever have any questions or just need some support, please do not hesitate in getting in touch with us.

Sam | Management Team
https://rapid2.net
Rapid2

Noté 5 sur 5 étoiles

Very impressived so far with the price…

Very impressived so far with the price and performance. I have only contacted support twice but they have responded in under 30 minutes both times. Thanks guys, I will update my review if anything changes.

28 mars 2020
Avis spontané
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Réponse de Rapid2

Hi Terry,

Thank you for taking the time to share your experience of our services and support. If you ever have any questions or just need some support, please do not hesitate in getting in touch with us.

Sam | Management Team
https://rapid2.net
Rapid2

Noté 1 sur 5 étoiles

I ordered the most expensive dedicated…

I ordered the most expensive dedicated server that rapid2.net had.  I also made a request to upgrade the sdd. The first red flag was that I didn't receive a response when offering to pay them more for an upgrade. The second red flag was that it took them a week to setup the server.  The customer support said they would credit me for the lost time but never did.  The third red flag was that their admin panel didn't recognize the server so I wasn't able to log in, check stats or restart the server.  I placed several tickets requesting that they fix this and recieved no reply.

In retrospect that's enough of a warning that they are unprofessional and incapable of servicing their clients. But I made the mistake of not cancelling with them and am paying dearly for it.

Now my production dedicated server has now been down for nearly 24 hours and no one from rapid2 has replied to my tickets.  At this point the loss in business has far exceeded what I paid them.  Their customer support is nonexistent despite their claims of reliability and 24/7 uptime.

4 septembre 2018
Avis spontané
Noté 5 sur 5 étoiles

Brilliant Services and Customer Support

Excellent service even at the free level. I had tried others before Rapid2 but they all had restrictions which could massively affect your users. Rapid2 have made sure that all of the important things you need are free and mostly unrestricted meaning you only need to pay for specific things. Only had a couple of problems with them which they literally resolved in minutes. Definitely recommending to any business or charity.

29 septembre 2017
Avis spontané
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Réponse de Rapid2

Hi Louis,

Thank you for the very positive feedback about our services and support team. We are so happy to hear that you would openly recommend us to other businesses and charities. If you ever need any support or have any problems please feel free to contact us at anytime.

Sam | Management Team
https://rapid2.net
Rapid2

Noté 5 sur 5 étoiles

I can't recommend this enough!

They offer extremely fast support compared to other sites. On top of that, they even offer support for your own projects you do on their dedicated machine without hesitating. Truly the best I've seen so far, especially considering the pricings are spot on as well.

17 juillet 2017
Avis spontané
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Réponse de Rapid2

Hi Nicolas,

Thank you for the positive feedback regarding our fast support and your dedicated server that is hosted with us. If you ever have any questions or require support feel free to contact us anytime.

Sam | Management Team
https://rapid2.net
Rapid2

Noté 5 sur 5 étoiles

Dedicated server

Have just placed an order for a dedicated server from Rapid2. Really good price and they set it up in less than 15 minutes. Great so far, will update if I have any problems.

7 juillet 2017
Avis spontané
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Réponse de Rapid2

Hi Karl,

Thank you for the positive feedback about your dedicated server service. If you have any problems at all feel free to contact our 24/7 support team anytime, we're always happy to help.

Sam | Management Team
https://rapid2.net
Rapid2

Noté 5 sur 5 étoiles

Highly recomend

I'm been with 3 different web host providers in the past for my Wordpress site and this one is the fastest and one of the cheapest. I've had problems in the past with different hosting providers and poor technical support but with rapid2 I normally speak to Sam and he seams to have a lot of knowledge about the service and fixes all my problems. Overall I would definitely recommend the service but I've only been a customer for about a week so let's see how it goes. 😊

1 juillet 2017
Avis spontané
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Réponse de Rapid2

Hi Ethan,

Thank you for the fantastic feedback about your service and our support so far. We always aim to provide all of our customers with the best service and support possible, and its great to see we've meet our aim.

Sam | Management Team
https://rapid2.net
Rapid2

Noté 5 sur 5 étoiles

Great service

Great service. Thank you!

24 juin 2017
Avis spontané
Logo de Rapid2

Réponse de Rapid2

Hi Andrew,

Thank you for sharing your experience you've had with us. Great to hear you're happy with our services.

Sam | Management Team
https://rapid2.net
Rapid2

Noté 5 sur 5 étoiles

Think twice before chosing other hosting companies <3

Hello,

I came to Rapid2 from facebook, and i am willing to use them as my web hosting provider, they have great support' great staff & good communication skills, so i should use Rapid2 before choosing some other web hosting provider.

20 juin 2017
Avis spontané
Logo de Rapid2

Réponse de Rapid2

Hi Joseph,

Thank you for sharing your experience you've had with us. We're so happy to hear you're satisfied with our services and support.

Sam | Management Team
https://rapid2.net
Rapid2

L’expérience Trustpilot

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