Ordered 2 kukirin G3 pro’s and arrived 2 days later brilliant service! Had air in one of the back hydraulic brakes so Fred ordered me a bleed kit to be delivered to my house and i bled the brake... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Staff very helpful. I needed to cancel my order and without any questions got sorted immediately with stopping bike on depo and organising return. Highly recommended. Grat stock and prices. Also sorti... Voir plus
L'entreprise a répondu
Best E scooters / E-bikes service and shop in London. I had finally found intelligent engineers who resolved my problems with IENYRID Scooter (Es1 model). They fixed it within one hour o... Voir plus
L'entreprise a répondu
Great customer service, offers repairs also, pricey but at least they do the service. Went out of their way to help me out as well. Thanks.
L'entreprise a répondu
À propos de l'entreprise
- Concessionnaire de scooters
- Magasin de réparation de vélos
- Magasin de vélos
- Atelier de réparation de trottinettes
Écrit par l'entreprise
Rapid Scooter is a specialist retailer with the market leading Electric Scooter and Electric Bikes in stock. We take pride in our products and aim to provide the best customer service in the rapidly growing electric mobility industry. We want to ensure that our customer service is always at its highest standard, whilst always improving it with your honest Trust Pilot review.
Coordonnées de contact
2 Oxford Road, NW6 5SL, London, Royaume-Uni
- 020 7072 2847
- info@rapidscooter.co.uk
- rapidscooter.co.uk
4,8
Excellent
460 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Rapid Scooter Master
Thank you, Barry! Fast, helpful and easy to deal with is exactly what we aim for.
Very good service
21 juin 2025
Avis spontané
Réponse de Rapid Scooter Master
Thank you, Muhammad! Really glad you had very good service.
Helped me build my scooter
Helped me build my scooter, explained everything to me so i fully understood, lovely communication and excellent customer service! HIGHLY RECCOMEND!!!!!!!
12 juin 2025
Avis spontané
Réponse de Rapid Scooter Master
Thank you, Bailey! We're so glad the team explained everything clearly while helping build your scooter. Really appreciate the high recommendation!
Brilliant service and amazing guys !!
5 juin 2025
Avis spontané
Réponse de Rapid Scooter Master
Thank you so much! Brilliant service and amazing guys right back at you for such a great review.
Had just what i wanted
Item received on time, they kept me up to date with delivery.
Very pleased with purchase. Wanted to support a bricks & mortar business not just an online warehouse 😁😁😁
27 mai 2025
Réponse de Rapid Scooter Master
You're awesome, thanks for your support! Enjoy your new ride!
Nice friendly and knowledgeable staff
30 mai 2025
Réponse de Rapid Scooter Master
Thank you so much for your kind words!
Very fast shipment,received next day…
Very fast shipment,received next day delivery. Scooter is excellent quality i love it. Thank you
29 mai 2025
Réponse de Rapid Scooter Master
Thank you so much for your kind words!
My Bike Came yesterday absolutely love…
My Bike Came yesterday absolutely love it Thanks very much A+++++++
27 mai 2025
Réponse de Rapid Scooter Master
Thank you so much for your kind words!
Delivery was fast and efficient
Delivery was fast and efficient have tested the scooter out after setting up and all working perfect.
28 mai 2025
Réponse de Rapid Scooter Master
Thank you so much
Excellent
Excellent , customer service brilliant aswell: any questions I asked , they responded so quick, speedy delivery . So happy and will definitely be using them in future 👍🏻👍🏻
27 mai 2025
Réponse de Rapid Scooter Master
Thank you so much
Everything is great from pre-sale to…
Everything is great from pre-sale to post sale and also their delivery partner.
1 juin 2025
Avis spontané
Réponse de Rapid Scooter Master
You are awesome, thanks for the review
1star review
I had Ienyrid es1 one day.first day went on it started having problems 1) kept having a squeaking and grinding noise phone then up at to send a video in to show them they told me that’s normal just need some wd40 on it but it didn’t stop it then 2) only done 15miles on but needed charging so first time charge but it wasn’t charging there was nothing going through to charge it but they was trying say it was the charger there is nothing wrong with charger as the green light was on when it goes on charge it supposed to go to red but it didn’t . Just use cheap parts recycled that’s the problem 1 start review
29 mai 2025
Avis spontané
Réponse de Rapid Scooter Master
Hi John.
I am sorry your experience did not meet your expectations.
You reached out to us regarding the squeaking noise on your scooter which we helped quickly you by showing you which screws need tightening. You later complained your scooter is not charging. For this we arrange a free collection of the scooter, we tested it and found no issues with the charger.
Nevertheless you were refunded in full for your convinience.
I trust the matter is resolved and wish you all the best. If there's anything else reach out to our support team, we'd be glad to help with anything else.
Warm regards,
Rapid Scooter
If your looking for a scooter this guys…
If your looking for a scooter this guys have got you fast delivery and the people were very helpful and honestly it one of the best place to buy a scooter form. I would like to thank the guy with the g2 max who showed me this website
30 mai 2025
Avis spontané
Réponse de Rapid Scooter Master
You are awesome, thanks for the review
Ordered a scooter from these guys and…
Ordered a scooter from these guys and it came basically straight away. When it arrived I struggled with the setup. Gave them a call and got sorted in 5 mins. It’s a dualtron mini and I’m more than impressed with the preformance and quality
20 mai 2025
Avis spontané
Réponse de Rapid Scooter Master
Thanks!
Perfect solution provided
Perfect solution provided
Good service
100% recommended
15 mai 2025
Avis spontané
Réponse de Rapid Scooter Master
Thank you so much
Their service is amazing
Their service is amazing
Friendly and skillful staff fix my bike in no time
Highly appreciate and thankful to team and customer service as well
8 mai 2025
Avis spontané
Réponse de Rapid Scooter Master
Thank you so much
Réponse de Rapid Scooter Master
Thank you so much
Great customer service
Great customer service, very good delivery time and communication and the product was In great condition. Thanks guys
29 avril 2025
Réponse de Rapid Scooter Master
Thank you so much
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.