Wanted to give a shoutout to danyal really made my experience at rapyal special. Offers great customer service and a top lad in general. Recommend to everyone. Get down to Rapyalstores
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Lisez les avis des autres
Ordered a bed and it came within a few days. Instantly felt a difference from my old one. The most comfortable bed I've ever owned. Customer service was amazing and I highly recommend.
Cheap item. Expensive quality. Excellent Service. The scheduled delivery was not only on time, I had frequent reminders by the company about exactly when the Bed would arrive. Upon arrival the... Voir plus
L'entreprise a répondu
I recently bought this mattress, and I couldn’t be happier with my purchase! It’s incredibly comfortable and provides the perfect balance of softness and support. I’ve been waking up feeling refreshe... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de lits
- aussi dans
- Fabricant de meubles
- Magasin de meubles de chambre à coucher
- Magasin de meubles pour enfants
Écrit par l'entreprise
Rapyal Stores is a family-run business based in the UK, known for its commitment to quality, craftsmanship, and personal service. With a deep-rooted tradition in the bed-making industry, we take pride in manufacturing your products in-house, ensuring full control over every aspect of production. This hands-on approach allows us to create custom-made beds that are both durable and comfortable, using premium materials sourced with care. Being family-run means that our business carries a personal touch, with each customer treated like part of the extended family. We value customer satisfaction and aim to provide a personalized experience, whether that’s helping you to choose the perfect mattress or designing bespoke bed frames. Our in-house manufacturing process means that you can offer unique, made-to-order solutions while maintaining an unwavering standard of excellence, blending traditional techniques with modern innovations. Our company stands for trust, reliability, and the kind of service that only a family-run business can offer, giving customers a true sense of pride in the products they purchase.
Coordonnées de contact
Dewsbury Road, BD19 5BT, Cleckheaton, Royaume-Uni
- 01274 850735
- sales@rapyalstores.co.uk
- rapyalstores.co.uk
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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 90 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Brilliant customer service overall…
Brilliant customer service overall outstanding experience will be coming back again ok
Wanted to give a shoutout to danyal…
Wanted to give a shoutout to danyal really made my experience at rapyal special. Offers great customer service and a top lad in general. Recommend to everyone. Get down to Rapyalstores
Amazing quality
Amazing quality genuinely couldnt get this anywhere else so satisfied!
I visited there showroom in cleckheaton…
I visited there showroom in cleckheaton and placed my order with a lovely lady she was very helpful and found me a mattress that is suited to my bad back. They do really care about the perfect sleep experience
I ordered yesterday at half 10 and my…
I ordered yesterday at half 10 and my bed has been delivered already i csnt believe it . And the bed is immaculate
beds are perfect and danny helped us…
beds are perfect and danny helped us alot
Ordered a bed and it came within a few…
Ordered a bed and it came within a few days. Instantly felt a difference from my old one. The most comfortable bed I've ever owned. Customer service was amazing and I highly recommend.
Amazing service
The bed was amazing and the service was amazing, 10/10 would definitely come back in the future
Really happy with my experience
Really happy with my experience! I dealt with Danny over the phone and he was really helpful with all my questions and enquiries. He made the whole process really easy and straightforward.
The bed is perfect and I’m really happy with it. Everything was quick, easy and efficient from start to finish.
Thanks again to Danny for being so helpful. Would definitely recommend!
I ordered at 7 am yesterday and my bed…
I ordered at 7 am yesterday and my bed is already here I am amazed at how fast they made the bed in house and delivered it to London.
This is my 8th time buying from this…
This is my 8th time buying from this company and the quality is unbeatable . Compared to other companys there delivery is fast quality unmatched and they are the best
I ordered over the phone to a person…
I ordered over the phone to a person called Adam he was a lovely gentlemen and helped me very much in purchasing the write mattress for me. I ordered the 3000 pocket sprung pillow top mattress and my sleep since has never been better
I ordered the snooze safari bed and i…
I ordered the snooze safari bed and i am in awe at this bed. I spoke to a young man called daniyal and i came to the showroom to order he was very helpful
Friendly service
Friendly service, Daniel was very helpful.
The bed is great quality and good value for money
Amazing experience Danny was really…
Amazing experience Danny was really helpful with my order I couldn’t recommend more and I will be coming back
Great service
Great service, staff were friendly and were always happy to help. They was very efficient in getting my mattress to me. Great customer service
Absolutely appalling quality for the…
Absolutely appalling quality for the money I paid.
I ordered a king-size bed, and when it arrived it was broken and ripped in the middle. There were also no connecting devices/fittings provided to properly connect the bed together.
I have emailed the company and tried calling several times, but I have been unable to get through to anyone. I am now requesting a full refund and for the bed to be collected.
Really disappointed with the quality of this bed and the lack of customer service. I would not recommend this company based on my experience.

Réponse de Rapyalstores
3ft 6 large single ..Perfect…
I ordered the 3ft 6bed which came with mattress and headboard .I have to say I'm really pleased with it it's got room for 2 and it's great quality,easy to put together ,I'm 650i carried it all upstairs on my own and put it together .
The Driver was a lovely helpful young man and brought everything in for me and I got a text to say he was 20mins away and was on time ...id deffo buy again .

Réponse de Rapyalstores
Ordered a 2.6ft single bed and mattress…
Ordered a 2.6ft single bed and mattress for my daughter as part of a makeover bedroom surprise for her birthday and receive a 3ft mattress with the bed. Safe to say I wasn't impressed, I have emailed and called several times and no response. Wouldn't buy from this company again and wish I'd have gone somewhere different as I've paid for a mattress that came the wrong size and is now unusable along with the bed untill I spend more money on a new mattress the right size.

Réponse de Rapyalstores
Terrible delivery service
Terrible delivery service. 1st delivered to a wrong address. Then made me pay additional £35 for redelivery within 2 days. Nothing happened in 2 days. I called the company wanting to cancel the whole order because I couldn't believe their endless promises anymore. They refused to refund for delivery that did not happen. There was never any management to escalate to. Very poor service

Réponse de Rapyalstores
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