I placed an order on the 15th of April 2025, and have still not received my order I have emailed four times, WhatsApp twice and tried to call them on the number provided however this does not... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The recently sent a email to say my subscription was cancelled which I did not activate. I then resubscribe and never receive my order. No response via phone, whatsapp, insta, email. Bank charge back... Voir plus
We love Rawgeous, great quality complete raw dog food. No worrying about what essential nutrients we are missing in our dog’s diet, because it’s nutritiously balanced. Further more, customer service... Voir plus
L'entreprise a répondu
I absolutely love this raw food but the availability has continued to be a problem for a year or so. I tried to persevere as a long standing customer but it continued to be an issue with no discounts... Voir plus
À propos de l'entreprise
À propos de The Rawgeous Pet Food Company
Écrit par l'entreprise
Highest quality, safest, tastiest raw dog food, delivered frozen straight to your door. Every Rawgeous bite is Traceable, Tested and Trusted.
Why Rawgeous:
Rawgeous sources the highest quality human-grade ingredients from the butcher to give all dogs the ultimate, complete and balanced nutritional meals that they deserve. We are also hot on testing, becoming the very first in Europe to test every single batch for nasties such as salmonella. Finally, we want to do our bit for the environment, so we only ever use sustainable packaging that's 100% recyclable and biodegradable.
About Us:
We are a family, not a manufactured brand. We are Eoin and Lorraine; a nephew and an aunt who have spent years telling everybody we know about the amazing raw pet food we feed our dogs at home, until one day we realised that we had a best kept family secret recipe right under our noses that was too good not to share. So we decided to roll up our sleeves and, with the support of Eoin’s dad John (and brother to Lorraine), we figured out how we could deliver our family’s Rawgeous pet food meals directly to your door, (because we are forward like that). We are passionate about our Rawgeous pet food because we have seen how it has transformed the health of our own rescue dogs, how it has literally saved our animals lives and now we want to share that love with you. And if that sounds bold, we should tell you that we’re not new to this.
Why Rawgeous:
Rawgeous sources the highest quality human-grade ingredients from the butcher to give all dogs the ultimate, complete and balanced nutritional meals that they deserve. We are also hot on testing, becoming the very first in Europe to test every single batch for nasties such as salmonella. Finally, we want to do our bit for the environment, so we only ever use sustainable packaging that's 100% recyclable and biodegradable.
About Us:
We are a family, not a manufactured brand. We are Eoin and Lorraine; a nephew and an aunt who have spent years telling everybody we know about the amazing raw pet food we feed our dogs at home, until one day we realised that we had a best kept family secret recipe right under our noses that was too good not to share. So we decided to roll up our sleeves and, with the support of Eoin’s dad John (and brother to Lorraine), we figured out how we could deliver our family’s Rawgeous pet food meals directly to your door, (because we are forward like that). We are passionate about our Rawgeous pet food because we have seen how it has transformed the health of our own rescue dogs, how it has literally saved our animals lives and now we want to share that love with you. And if that sounds bold, we should tell you that we’re not new to this.
Coordonnées de contact
The Clubhouse Stockley Park, UB111AQ, Uxbridge, Royaume-Uni
- 07376 564623
- woof@rawgeouspetfood.com
- rawgeouspetfood.com
3,0
Moyen
301 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great product my dogs love it and…
Great product my dogs love it and brilliant delivery service
23 décembre 2021
Réponse de The Rawgeous Pet Food Company
Hi Alison, thank you- We love to hear your dogs are loving Rawgeous- Lorraine & Eoin
My dogs love their food
20 décembre 2021
Réponse de The Rawgeous Pet Food Company
Laura, we are delighted to hear - thank you
My dog loves your food
My dog loves your food..He is a fussy boy and the only food that he likes it’s yours..I’m very happy for that because it was difficult for me to find a proper one.Also the costumer service is brilliant,they helps you a lot when is something wrong!!
16 décembre 2021
Réponse de The Rawgeous Pet Food Company
Thank you Afro, we love to hear even the fussy boys love Rawgeous ! and delighted you are happy with our customer service- Healthy pets equals happy humans- !
Réponse de The Rawgeous Pet Food Company
Thanks Kate- Really appreciate your feedback
So glad we brought raw meat from Rawgeous.
So glad we brought raw meat from Rawgeous Pet Food Company, it is local with outstanding quality. The customer service is excellent, people are polite and helpful. The packaging is quick and easy to open. More important than anything is the quality of the food, it is fresh and appears healthy for my dogs to eat. Thank you so much Rawgeous for putting my mind at rest, I know my dogs are now happy and heathy.
13 décembre 2021
Réponse de The Rawgeous Pet Food Company
Hi Jasbir, thank you for your lovely review. Really delighted that the food is going down well and that you are delighted with the sustainable packaging. Thank you, Eoin.
Ollie is obsessed with rawgeous
Ollie, my 8 months old cavapoo is currently transitioning to rawgeous and he’s loving it. Went from not touching a kong filled with food to finishing one in minutes and asking for more. He’s had less stomach issues, less runny poos and has not been as fussy as he used to. I’m 100% pleased with this food and his reaction to it.
12 décembre 2021
Réponse de The Rawgeous Pet Food Company
Hi Alexandra, thank you for your lovely review. Love to hear that the food has helped with these issues, his health is the most important thing! Eoin.
Always deliver on time and my dogs love…
Always deliver on time and my dogs love the food
9 décembre 2021
Réponse de The Rawgeous Pet Food Company
Hi Rebecca, thank you for your review. We are delighted that you are happy with the food and the service. Eoin
My dog & I love Rawgeous!
So glad I found this brand - my dog loves the food, his toilet is so much better as are his eyes and ears. The customer service is fantastic and super quick to respond, and his orders always arrive next day delivery. Cannot recommend enough!
7 décembre 2021
Réponse de The Rawgeous Pet Food Company
Lauren- thank you so much for such a kind review- we love to hear how much we keep both mamma and doggo happy ! Lorraine & Eoin
Very impressed
I have only totally positive comments about this company! As a business, they have been accommodating, considerate, helpful, timely, understanding, efficient and just great from day 1. Most importantly, my dog loves their raw food so I’ll be a long term customer I’m sure! Bravo! X
4 décembre 2021
Réponse de The Rawgeous Pet Food Company
Emma- Thank you for such kind words- It means so much to Eoin & I
Top marks for quality, service and sustainability!
We ordered one afternoon and the next day it very quickly. The customer service was excellent and I received updates throughout its journey. The quality it great, you can see all of the vegetable pieces and it must be delicious as my whippet wolfs it down without hesitation every time and licks the bowl after! I’m really happy to have found a raw food in eco friendly packing too! Thanks so much
2 décembre 2021
Réponse de The Rawgeous Pet Food Company
HI Abby, we are delighted to hear that your Whippet loves Rawgeous so much- and its full of all the nutrients they need and we try and do our bit for the environment too
Amazing food Amazing customer service
Amazing food Amazing customer service. Very happy with everything.
24 novembre 2021
Réponse de The Rawgeous Pet Food Company
Donna- Thank you so much for such fantastic feedback- Eoin & I are delighted-
Lorraine
Reliable and trustworthy
Reliable and trustworthy. Good communication and regular delivery is always at the time they tell you.
24 novembre 2021
Réponse de The Rawgeous Pet Food Company
Thank you Yvonne. We really value your feedback and support. Lorraine & Eoin
My dog loves the tasty choices.
22 novembre 2021
Réponse de The Rawgeous Pet Food Company
Thanks Amanda, delighted your doggo loves Rawgeous
Excellent service
Excellent service! Our GSD is thriving on the raw diet, we would definitely recommend Rawgeous.
22 novembre 2021
Réponse de The Rawgeous Pet Food Company
HI David, thank you so much- we really appreciate your feedback and delighted your doggo is thriving- Healthy pet- happy Human !!
Very pleased with the service my dog 🐕…
Very pleased with the service my dog 🐕 enjoys eating his meals though I do have to make sure he doesn't have the same meal two days running else he won't eat it,he is very spoilt
19 novembre 2021
Réponse de The Rawgeous Pet Food Company
Sandra, delighted to hear your doggo is loving the variety of the meals- Spoiling is good !!
Our dog thoroughly enjoys the food
Our dog thoroughly enjoys the food. The fact it is no plastic eco friendly packaging is brilliant. Would highly recommend
11 novembre 2021
Réponse de The Rawgeous Pet Food Company
Hi Paula,
Thank you for the great feedback. Delighted that your dog is enjoying the food. We have brand new boxes that we believe are the best yet, eco friendly as always.
Eoin and Lorraine
Réponse de The Rawgeous Pet Food Company
Hi Caitriona,
Thank you for taking the time to give us your feedback. We really appreciate it. Delighted he is enjoying his Rawgeous.
Eoin and Lorraine
Amazing delivery and service will be…
Amazing delivery and service will be using again
2 novembre 2021
Réponse de The Rawgeous Pet Food Company
Hi Isabelle,
Thank you for your lovely feedback, it is greatly appreciated. Look forward to hearing from you again.
Eoin and Lorraine
Changed from another raw food however…
Changed from another raw food however my dog didn’t like it. Cooked it slightly as suggested and seemed very fatty. Customer service was not at all flexible and didn’t allow refund for next order that wasn’t even delivered!
2 novembre 2021
Réponse de The Rawgeous Pet Food Company
Hi Kirsty,
Sorry to hear that your dog did not enjoy the food. Subscriptions must be cancelled in advance as per the communications you receive after your first order.
This box has now been delivered as requested.
We really appreciate your feedback. Have a nice day.
Eoin.
Great food and exceptional customer service (unfortunate allergies)
Rawgeous were really helpful in helping me order my food and changing my order for me as I accidentally ordered weekly deliveries. Rocco really enjoyed the food however he suffers a lot with allergies and is extremely limited to his protein sources. I told Rawgeous and they were really helpful and understanding when cancelling my subscription. They are a great company producing great food and I really appreciate how they helped :)
28 octobre 2021
Réponse de The Rawgeous Pet Food Company
Hi Callum, thank you for taking the time to review and such positive feedback. We really appreciate it.
We will miss you and Rocco.
Regards
Lorraine
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.