Rawrum is the first ever natural treats we tried with Jake & thanks to them we haven’t looked back ( didn’t know much about the benefits etc of feeding these chews/treats the guys are so knowledgable... Voir plus
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I'm furious with Rawrum. I ordered 6 items on 1/26 and received an out of stock refund notice on the 3 treats on 1/29 even though the treats are still available to purchase on the website. While waiti... Voir plus
L'entreprise a répondu
Fantastic experience! I would like to thank the team at rawrum for providing my dog bugz who’s can be sensitive to certain treats with lots of natural goodies for him. After speaking to one of the me... Voir plus
i have ordered off rawrum a few times now and will continue to do so. fast delivery and always top quality. i have previously ordered the variety box as both my dogs (Chihuahua&frenchbulldog) both... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
All of our products are 100% raw, natural, and hypoallergenic, and are sourced locally. Before being put into the pack, Rawrum’s natural dog treats are each hand-selected to endure that each product is of the best quality. At Rawrum we aim to make life easier for our customers whist also attempting to make life better for our furry companions that haven’t had the best start in life.This is because every purchase that is made through Rawrum will help us to assist our partnering charities to offer life-changing care and forever homes for over 14,000 dogs by donating a portion of Rawrum’s profits to a variety of dog rehoming centre's across the UK
Coordonnées de contact
137 ascot avenue, M334GT, Manchester, Royaume-Uni
- 07946394792
- Info@rawrum.co.uk
- rawrum.co.uk
Order not received and no notifications…
Order not received and no notifications from the company. I want a refund
16 mars 2025
Avis spontané
I've had a great experience with Rawrum…
I've had a great experience with Rawrum over the years. The team is knowledgeable and always helpful, addressing issues quickly like delivery or specific pet needs. My dog loves their natural UK-sourced treats, especially rabbit ears! Knowing their products are ethically made gives me peace of mind. Highly recommend Rawrum! Four stars!
14 février 2025
Avis spontané
Haven't received order and over 2…
Haven't received order and over 2 weeks. Not replying to emails
27 février 2025
It hasn't even arrived yet!
It hasn't even arrived yet, no response on chat! No communication.
20 février 2025
My girls love their products
My girls love their products. From the moment they arrive the excitement builds and the parcel doesn’t stand a chance!! The treats are tasty and great for training, the duck chews are very well received, there isn’t anything left!!!!
14 octobre 2024
Fast and efficient.Spot on will definitely be a full time…
Spot on will definitely be a full time customer.
14 octobre 2024
The dog really enjoyed you product..had…
The dog really enjoyed you product..had to email about the wrong address and reply was quick 😊
4 septembre 2024
My dog has a chicken allergy and Rawrum…
My dog has a chicken allergy and Rawrum were more than helpful with replacing any chicken products in his box of goodies.
10 septembre 2024
Fantastic team, treats and prices!
2 septembre 2024
Great products & great value!
Our favourite brand of dog treats for Coco, and she loves them too - especially the rabbits ears! We like it that Rawrum is a small UK company with ethical practices. As their products are sourced from the UK, we feel assured of their quality and more over, safety for Coco.
11 juin 2024
The staff are so helpful and lovely
The staff are so helpful and lovely, their treats are really good quality and they often add freebies if you order a lot! Very good customer service and very lovely people
4 juin 2024
My puppies first order from Rawrum…
My puppies first order from Rawrum arrived just this morning and he’s already obsessed! Duck neck is his instant favourite! We can’t wait to order more 🤎
5 mars 2024
Avis spontané
First time using Rawrum
First time using Rawrum. Raya loves the treats. Especially the pigs ears and duck necks. Will definitely use the company again.
7 février 2024
I'm furious with Rawrum
I'm furious with Rawrum. I ordered 6 items on 1/26 and received an out of stock refund notice on the 3 treats on 1/29 even though the treats are still available to purchase on the website. While waiting for the 3 toys that were parts of my 1/26 order I received that out of stock refund order yesterday 2/12. I just went on the website an was able to select every item from my 1/26 order to my cart 2/13 without any out of stock restriction. I have screen shots but there isn't an attachment feature or they would be attached. This is the worst customer service.
29 janvier 2024
Réponse de Rawrum
Hello Christopher,
I hope you are keeping well today
Really sorry to hear about this unfortunately as you are located in the US we have had to cancel and refund the full order due to the items not being able to be exported.
We did try to get ship the sensory balls over to you as we didn’t think this would be an issue although this got stopped at customs due to not having appropriate health certificates for exportation purposes.
We are currently working with shopify to remove ourselves from the global market as we only opted for the UK marketplace when setting up the platform initially so we shouldn’t be receiving orders from around the globe.
I would personally like to offer you $10 to spend at a American natural treats company as well as the full refund previously allocated (preferably a company that partakes in charity work)
If you would like to provide the information I will contact the company to get your credit allocated.
If there is anything else I can do to make this experience a little better for you, please do let me know again. I sincerely apologise for the inconvenience this may have caused you.
Best regards
Reacce
This ball is my dogs favourite toy so…
This ball is my dogs favourite toy so it’s great to have a couple of replacements just in case we lose one. Arrived in time and in eco friendly packaging. Perfect, I couldn’t ask for or expect more than that.
18 janvier 2024
Great quality and service
Website is great and ordering easy. Quality of products is great. Murphy loved everything especially the rabbit ears 😁😁. Will definitely order again
6 janvier 2024
Perfect Treats for a Perfect Pup
My little pup Pongo is LOVING his raw rum box! He hasn’t stopped gnawing away at the chicken foot! Super fast postage, and amazing treats! Thanks RawRum
18 janvier 2024
Avis spontané
Dog luvs the food always delived on time
28 novembre 2023
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