I had such an amazing experience for my first time using RC Willey. My dishwasher died and I would've had to wait a couple days to pick it up. I called to see if there was a chance that I could pick... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
I had such an amazing experience for my first time using RC Willey. My dishwasher died and I would've had to wait a couple days to pick it up. I called to see if there was a chance that I could pick... Voir plus
L'entreprise a répondu
Fast service, they loaded right into my car for me. Always friendly and professional. The ottoman I bought is high quality and looks great in my house.
L'entreprise a répondu
I feel like I received a good product at a fair price. I was very happy with my furniture and it matched my room, just as I had hoped it would. Only downside was a kind of a long wait at will call w... Voir plus
L'entreprise a répondu
Placed an online order. Went to pick the order up and they didn't have any in stock. We were told that the system showed two (2) in stock but that the warehouse manager couldn't find any. This wasn'... Voir plus
L'entreprise a répondu
RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.
Écrit par l'entreprise

Affordable furniture, appliances, and electronics since 1932
256 S 5500 W, 84104, Salt Lake City, UT, Etats-Unis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Réponse de RC Willey - Intermountain Distribution Center
Fast service, they loaded right into my car for me. Always friendly and professional. The ottoman I bought is high quality and looks great in my house.

Réponse de RC Willey - Intermountain Distribution Center
I had such an amazing experience for my first time using RC Willey. My dishwasher died and I would've had to wait a couple days to pick it up. I called to see if there was a chance that I could pick it up earlier. I didn't think they'd straight up offer and go above and beyond my expectations to make it happen. Beyond grateful for the texted updates, multiple wonderful employees I interacted with and recommendations for parts I forgot to purchase. Their customer service was exceptional.

Réponse de RC Willey - Intermountain Distribution Center
Bought an appliance online. Everything was fast and efficient.

Réponse de RC Willey - Intermountain Distribution Center
Will Call was quick, courteous and helpful.
I was in and out - No Hassles.

Réponse de RC Willey - Intermountain Distribution Center

Réponse de RC Willey - Intermountain Distribution Center
I had an issue with my account. I didn’t have a great customer service experience at first, but Renee really turned it around. She was incredibly kind and provided great customer service. I was going to close my account with RC Willey, but she really changed my mind. My husband was also very happy with how she fixed the situation. I really hope she gets recognition for this because it really made my whole week with how kind she was.

Réponse de RC Willey - Intermountain Distribution Center
Got there first thing Saturday morning. They said it will be 1/2 hours bag it out in 10 minutes.

Réponse de RC Willey - Intermountain Distribution Center

Réponse de RC Willey - Intermountain Distribution Center
In and out of the customer pick up area. Friendly service.

Réponse de RC Willey - Intermountain Distribution Center
The crew at the warehouse were very helpful and kind in helping load our purchase into our truck and trailer.
The only problem i have is the fact you insisted my mother had to be there for us to pick up our order. She just had major surgery and you made her go in to the warehouse to show an ID. That is poor service. We have the same address and it's my email and phone number on the account.

Réponse de RC Willey - Intermountain Distribution Center
Excellent customer service, product jus as described, smooth purchase from use of website to pickup and loading in our vehicle!

Réponse de RC Willey - Intermountain Distribution Center
The dimensions on the add were completely wrong. Said it was 96 inches but turned out it was really over 120 inches. Bought it and brought it home only to find this out.

Réponse de RC Willey - Intermountain Distribution Center
I was given the wrong dresser. I didn’t find out until I got it moved to the third floor and partially unboxed. Guess we get the color we didn’t want because it would be too much work to bring it back.

Réponse de RC Willey - Intermountain Distribution Center
Received an email that my order was not available to be picked up. I was then informed through the review system that it was a glitch in the system and I could pick up my order. Received no email stating this, had I not left a review I would not have been informed.

Réponse de RC Willey - Intermountain Distribution Center
Placed an online order. Went to pick the order up and they didn't have any in stock. We were told that the system showed two (2) in stock but that the warehouse manager couldn't find any. This wasn't a $10.00 item. If their inventory is that far off, they are losing money fast. Did an employee steal it? Are they really that bad at inventory control? Interesting. Anyway, we will be getting it from another vendor. Employees weren't even apologetic.

Réponse de RC Willey - Intermountain Distribution Center

Réponse de RC Willey - Intermountain Distribution Center
You didn't have the chair in the store yet but you had one in the warehouse at the international center my brother in law was able to pick it up and it seems to be helping my wife. Thank you

Réponse de RC Willey - Intermountain Distribution Center
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.