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Lisez les avis des autres

Noté 5 sur 5 étoiles

Have being dealing with these guys for 20 plus years wouldmt go anywhere else. Breen is so helpful and polite also after sale service is second to none excellent.

Noté 5 sur 5 étoiles

I have bought both of my childrens phones from here, unbelievable service. Have had to pop in since for different bits and pieces, i'm not sure of the girls name but she has really cool tattoos on her... Voir plus

Noté 5 sur 5 étoiles

I dropped my brand new uninsured iPhone 6 in the toilet and it started acting erratically, spontaneously dialing and face-timing people. The Retech people were great. They explained what they were g... Voir plus

Noté 5 sur 5 étoiles

Super informative, got my phone fixed in a remarkable short period of time. Kyle was so nice and really made me feel like this tramatic experience of running my phone over was nothing major, and a si... Voir plus

À propos de l'entreprise

  1. Électronique & technologie

Informations provenant de diverses sources externes

Re-Tech Phones + Repairs keeps mobile users connected by providing them with quality repair services, the largest selection of certified pre-owned devices on the market, and a wide variety of phone and tablet accessories. Re-Tech also offers the option to trade-in your device at any of our locations toward an upgrade, or receive cash or store credit. One of our friendly Re-Tech team members will assist you with any questions you have and ensure that your experience is quick, effective, and affordable. In short, Re-Tech is the one-stop-shop for all of your mobile device needs. Visit one of our convenient locations and let Re-Tech keep you connected!


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

160 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

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4,9

Tous les avis

(160)

2 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great Job

Carson knew his products and worked hard to get the right fit for the customer.

Again GREAT JOB!!

27 juillet 2016
Avis spontané
Noté 2 sur 5 étoiles

Good customer service, bad repairs

Customer service was good although some of the employees are a little stiff/borderline rude. They were polite, honest, and made an exception to the warranty for me because I hadn't had the phone back long enough for it to break that badly. Physical damage voids the warranty for my charging port repair, they said that the pins were completely lifted, and one of the pads connecting the port to the board was broken in half, and they still repaired it for free, which was great because it had been only 3 weeks since they repaired it the first time. I had not dropped it, forced a charger in the port, been rough with it or anything that would have caused damage. I left happy with a working phone. Two days later, after nothing had happened to it that they say would cause damage, it stops working again. I gave up and just bought a new phone. I wish it was a better outcome. I might go back for a screen replacement if needed, as I've had friends have successful repairs with those, but not for a charging port...

19 juillet 2016
Avis spontané
Logo de Re-Tech

Réponse de Re-Tech

Update: Hi Andrea, I was informed that you visited us today (7/29/16) and that we were able to resolve the issue. Thanks again for providing us with your feedback so that we could actively reach out to you regarding your experience. If you need anything else or need to discuss anything further, feel free to contact me at anytime: barrett.daniel@re-tech.com

--

Hello Andrea,

I want to thank you for providing us with your feedback, and for being so patient and understanding. It troubles me that you weren't able to experience the level of customer satisfaction that we strive to offer. I can also personally attest to the frustration brought on by having to visit the same place more than once for warranty purposes, and understand where you're coming from. If you're willing, I'd like to speak with you more about your experience in hopes to reach some sort of resolution. I'd also like to add that our charger port repair services are held to a very high quality standard, and your experience in particular is something we're not typically used to seeing. Thanks again for providing your feedback, as it is essential to us. If you ever need anything in the future, feel free to contact me directly via email, at barrett.daniel@re-tech.com

Noté 4 sur 5 étoiles

Impressions on Retect.

My experience was overall very satisfying, but on my return to the store to pick up my item no greeted me and it took a while for anyone to acknowledge my presences.

On reflection, my primary contact most likey saw me come in and left to get my phone, but the others we talking among themselves. Other than that it was a great transaction.

18 juillet 2016
Avis spontané
Noté 5 sur 5 étoiles

Friendly and honest

Very friendly staff. Worked hard to get my phone repaired quickly. Very organized. Smooth operation.

11 juillet 2016
Avis spontané
Noté 5 sur 5 étoiles

2 Thumbs up!!

Very happy with the service I received. You guys did exactly what you said you would & you had my phone back incredibly fast!

9 juillet 2016
Avis spontané
Noté 5 sur 5 étoiles

Very impressed

I was very impressed with the service desk and the personnel of this company! Fast turn around from time of drop off of my iPad to when I could pick it up after repair. Friendly, fast and competent personnel, I will recommend this company to every who needs repair on their computer equipment.

8 juillet 2016
Avis spontané
Noté 3 sur 5 étoiles

Pricy

The parts cost <$10, they are cheap and hence they break. You take it in and they charge you $70. Charging $60 for labor is completely unreasonable because you can completely do it yourself since there ARE instructions online.

2 juillet 2016
Avis spontané
Noté 5 sur 5 étoiles

Great experience

We arrived 10 a.m. our tablet fixed by 11:30 a.m. There was problem they called verified b4 proceeding explaining fully and went forward ..wonderful job timely and courteously thank you Re - tech.

1 juin 2016
Avis spontané
Noté 5 sur 5 étoiles

Staff is amazing

I visited ReTech a couple of days ago and was totally impressed with the counter staff. New counters opened quickly to accommodate customers waiting. The repairs were explained and done within the specified time, actually earlier.

25 mai 2016
Avis spontané

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