Realisationpar Avis 

317
•
TrustScore 2.5 sur 5

2,4

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Lisez les avis des autres

Noté 2 sur 5 étoiles

Réalisation Par’s returns policy is incredibly disappointing and feels far more focused on protecting profits than standing behind its products. The sheer number of similar reviews says a lot, y... Voir plus

Noté 1 sur 5 étoiles

Sneaky company!! Very poor customer service and the sheer lack of communication, they don’t respond to emails unless you send several at a time, and once they do it’s a different person every time and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I am a huge realisation par fan. The collection of beautiful dresses I own from them comes with good reason. They are gorgeous. And their amazing customer service keeps me coming back for more. Madiso... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Very poor customer service, with unsatisfactory customer journey. Quality of items is terrible. Be aware, that some orders can NOT be returned for the full refund, but only available for the stor... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vêtements

Écrit par l'entreprise

Réalisation Par was founded by Alexandra Spencer and Teale Talbot. Our styles are available exclusively through our online stores with worldwide shipping, and from our flagship retail store in London.


Coordonnées de contact

2,4

Bas

TrustScore 2.5 sur 5

317 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 90 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,4

Tous les avis

(317)

49 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I placed an ordered for two blouses

I placed an ordered for two blouses . I only received one item and the quality of it was terrible definitely not worth your money ! After they refused to refund me for almost 1 week they agreed to refund me 69 dls for a blouse I paid 160 and never received terrible company !!!!!!! After I went to there instagram and commented what they had done to me in a matter of an hour they had issued a full refund . They even had deleted the comment I had posted . Never buying from them again !!!!!!

15 mars 2022
Avis spontané
Noté 1 sur 5 étoiles

I made a purchase and half of my items…

I made a purchase and half of my items weren’t in the order. I emailed back and forth, provided pictures and answered questions from the customer service for about a month only for them to tell me that everything was in the package. I never got a refund or the missing items and am beyond upset with how unprofessional the brand is.

12 mars 2022
Avis spontané
Noté 1 sur 5 étoiles

Naomi skirt

Ordered the Naomi skirt that had rave reviews, but when it arrived I have never been so disappointed! It’s made from cheap looking fabric and poorly made , for over $250, I expect to be lined, but you can see through the fabric in certain lighting… I will never buy from again… do not waste your money!! If I had seen this in the stores there is no way I would pay the money I did.

10 mars 2022
Avis spontané
Noté 1 sur 5 étoiles

NEVER EMAILED ME BACK?

Emailed for wrong address through customer service, 2 days later no reply and item are shipped. Now I might have to cancel my plan on going out of town just waiting for the package, UGH.

9 février 2022
Avis spontané
Noté 4 sur 5 étoiles

Pretty designs but thin quality for the…

Pretty designs but thin quality for the price. I am very surprised with the quality of this brand as they are on a high end price point.
The designs are definitely pretty, especially the florals print. I love how the colour pops on the red dress that I purchased but the fabric is definitely thin. I am also quite curvy but the size S fits me nicely as a summer dress.
I probably will re-purchase since thin fabric is perfect for summer beach days.

11 janvier 2022
Avis spontané
Noté 1 sur 5 étoiles

If zero stars was an option

If zero stars was an option, that is what I would give this brand. Ordered a dress and emailed them an hour later wanting to cancel the order. Was then told that the order was cancelled. Then I was sent my cancelled order and can't get a refund until I send it back. The customer service team is incapable and take so long to respond to emails.

30 décembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Very surprised to see these negative…

Very surprised to see these negative reviews :S whenever I have emailed customer service I have had a response from them within a few hours, always friendly and helpful.
I have bought 1 dress from them which I then returned for a different size, the process was quick and simple to return the wrong size and purchase the correct one. Refund came back quick as well. Love the quality and fit, would defo recommend.

8 novembre 2021
Avis spontané
Noté 1 sur 5 étoiles

Horrible return process

Horrible return process! You can't just process online, you have to email the company and await for them to get back to you. They don't process right away like major retailers. Their customer service is bad. I received my order and am returning, because for $300 I expected better quality. The dresses felt like forever 21

15 septembre 2021
Avis spontané
Noté 1 sur 5 étoiles

Worst customer service experience

Worst customer service experience. They provide an email address on their website tagged with “Think of us as the girlfriend who is always there for you”. I have yet to receive a reply to my question about sizing. After two follow ups. Paying US$260 for a made in China not lined dress with shipping and duties not included and that doesn’t fit would be frustrating. After reading the reviews I understand I did well not to buy.

11 août 2021
Avis spontané
Noté 2 sur 5 étoiles

Customer Service? Never Heard of It.

Réalisation Par has cute designs and silhouette. I am very happy with 1 out of 2 dresses I received.

However, it is impossible to get in touch with customer. Among all 3 emails I sent (in a time span of 10 days), Realisation only responded to 1 email and the response did not help me solve the problem at all (all I need is my order number!!!). I bought clothes from other instagram-famous brands like House of CB, and the worst customer service award absolutely goes to Realisation Par.

Will I buy from them again? Absolutely Not. I've got 99 problems and I don't want to be stressed out by Realisation Par after spending $500 again.

9 août 2021
Avis spontané
Noté 1 sur 5 étoiles

Overpriced overhyped made in china…

Overpriced overhyped made in china garbage. They make their customers pay the customs and have terrible & unapologetic customer service. Gross. I assume the positive reviews are paid for.

5 août 2021
Avis spontané
Noté 1 sur 5 étoiles

Do not buy from here

Do not buy from here! Ships from some random place in China, way overpriced and super cheap material! Seam on my dress ripped the first time I wore it. Complete garbage.

1 août 2021
Avis spontané
Noté 5 sur 5 étoiles

Réalisation Par

I'm really sad to see negative reviews! I have had a great experience with réalisation par, they are probably my favorite brand! All my friends that i encouraged to buy from réalisation had great experiences too. My packages always come in 4-5 days (i live in the US) and I receive a free tote bag! While their clothes are high-end (and pretty expensive) they have amazing quality!

28 juillet 2021
Avis spontané
Noté 5 sur 5 étoiles

Great experience with Realisation Par

I had a great experience with Realisation par. My package arrived promptly, only had to wait 3days which is super quick, I live in Ireland for reference. The item was packed with care and I received a free tote bag. I think the quality of the item reflects the price point. Definitely will be ordering more from the site.

23 juillet 2021
Avis spontané
Noté 5 sur 5 étoiles

Sad to see some negative comments

Sad to see some negative comments. I absolutely love my Realisation Par dresses, they're beautiful light silk and I've worn and even machine washed my dresses many times, they last very well. I actually think they're inexpensive for the silk material and beautiful craftsmanship. I have about six dresses and a few skirts and tops. Only thing to be wary of if that if you buy with a discount/in the sale then returns will be in voucher form and some of the short dresses are very short. But I genuinely really really love RP, keep up the good work!

19 juillet 2021
Avis spontané
Noté 2 sur 5 étoiles

Misleading refund information

Although they didn’t suit me, the quality of the dresses I ordered was good. I’m giving two stars because on requesting a refund I received an e mail saying I could only get a credit or exchange because I had used a promo code. Anyone else who has this same problem please be aware that any goods bought online can be returned within 14 days for a full refund even if the item is on sale or a promotion code is used under the consumer contracts regulations 2013. If RP do not agree to refund your money, you should make it clear that you will will have no choice other than to register a court claims request (ie small claims court) and that they will be liable for all the court costs should the claim be found in your favour. That should be enough to prompt them to give you a refund as they did to me, but if you do proceed it’s a quick online form and an outlay of around £50 which you would get back.

I hope this helps anyone who finds themselves in the same position as me. It looks as though they have misled many customers on this issue and it’s just wrong and dishonest. You shouldn’t have to quote UK consumer law to them to be able to get a refund!

7 juillet 2021
Avis spontané
Noté 1 sur 5 étoiles

Truly awful

Realisation Par has the absolute worst customer service I have ever experienced. The dress i ordered was poorly made, they make you pay for your return shipping and don’t provide you with a label, they delete comments on their social media complaining about their service- it’s such bad form. Worst experience ever I will never recommend or shop here again

30 juin 2021
Avis spontané

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