Rebel Plants Avis 

303
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Arrived quickly and well packaged. Beautiful substantial pot, just what I was looking for. Plant gorgeous and very healthy.

Noté 5 sur 5 étoiles

Two pots for house plants were ordered. They arrived quickly, well within the delivery time scale given. They were good quality, just as the online image illustrated. The (sustainable) packaging was... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I love the artisan variability of the Jen vases, however can't give 5 star because having bought a couple I was very happy with I was sent a third with wonky opening and the Cork didn't fit. Staff wer... Voir plus

Noté 5 sur 5 étoiles

Amazing plant supplier. Recently ordered 3 unique orchid plants and all came in great healthy condition🙏🥰will definitely continue to order from Rebel and 100% recommend for all plants and environmen... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Jardinerie
  2. aussi dans
  3. Décorateur d'intérieur
  4. Livraison de fleurs
  5. Magasin de poteries
  6. Vendeur de plantes d'exposition

Écrit par l'entreprise

Rebel Plants offers a unique selection of houseplants and a curated range of beautiful plant pots, vases, and terrariums to complement your green collection. Our selection includes rare orchids and other exotic varieties alongside stylish pots and containers that add a touch of elegance to any space. Whether you want to create a lush indoor garden or simply add a splash of greenery, we provide everything you need to grow and display your plants with style and care.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

303 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 50 % de ses avis négatifs

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4,7

Tous les avis

(303)

66 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very good communica…

Very good communication and very helpful. Did there best to provide a great experience.

28 octobre 2024
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Réponse de Rebel Plants

Thank you so much for your wonderful review! We're thrilled to hear that you love the pot and that the colors exceeded your expectations. It's always our goal to provide fast and efficient service, so we’re happy to know that you had a smooth experience. We truly appreciate your recommendation and look forward to serving you again!

Noté 4 sur 5 étoiles

Good afternoon plants

Good quality plants. Healthy roots. Ordered phalenopsis peloric and flowers came broken. I was very sad but the rest of the plant was looking good. Upon contacting the seller I got some refund which was good and fair. Very fast reply and refund. Its 4 not 5 as i think they have to pack the plants better. Packaging is very basic and does not protect the plant enough.

10 octobre 2024
Avis spontané
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Réponse de Rebel Plants

Thank you for your feedback! We're glad to hear you were happy with the quality of the plants and our customer service.

We’re continuously working to improve our packaging to ensure fragile plants arrive safely, and your comments will help us make those improvements. Thank you for your understanding, and we hope to serve you even better in the future! 🌱
Izzy

Noté 5 sur 5 étoiles

Fantastic!

Fantastic!
Stunning pot .
The colours are even better in real life than in the pictures.
Fast efficient delivery
Thoroughly recommend

26 septembre 2024
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Réponse de Rebel Plants

Thank you so much for your wonderful review! We're thrilled to hear that you love the pot and that the colors exceeded your expectations. It's always our goal to provide fast and efficient service, so we’re happy to know that you had a smooth delivery experience. We truly appreciate your recommendation and look forward to serving you again!

Noté 3 sur 5 étoiles

Orchid gift

I bought an orchid and pot with a gift card for my friend to show my love and support as she starts chemotherapy. I had them delivered and didn’t hear anything so I checked they were delivered, which they were. The delivery took longer than expected but not a huge problem as they weren’t for a birthday or special date. I still didn’t hear anything a few days later so I decided to call in case they were delivered to the wrong house, only to find my friend had received them but had no idea who they were from. No gift card or my words of support. This was only an extra £1.99 and that’s not a huge loss but it lessened the impact and experience for my friend going through a serious health concern.
I haven’t seen the orchid or pot myself yet but my friend does say the quality of the orchid plant is superb, vibrant and healthy with a huge amount of beautiful flowers and is very happy with the pot.
I would have given a 5* review had it not been for the missing card because it was very important she received the words of encouragement, support and love. Because the plant quality is good, I would give them another chance.

23 septembre 2024
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Réponse de Rebel Plants

Thank you for your valuable feedback; it means a lot to us. We take great care with our packages, especially when they include gifts or special requests, because we truly understand how important they are.

Our goal is to make our customers as happy as possible when they receive their orders from us. Unfortunately, this was a human error, and we sincerely apologize for the missing card. We have issued a refund for the gift packaging.

If you choose to give us another chance, we’ll make sure to do our very best for you. I will also pass your feedback to our packaging team to help improve our service. Thank you for your understanding.

Best regards,
Izzy

Noté 5 sur 5 étoiles

Beautiful pots and great customer…

Beautiful pots and great customer service. Pots arrived broken and they quickly dispatched new ones that arrived in perfect condition.

9 septembre 2024
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Réponse de Rebel Plants

Thank you for your review! We're thrilled you love the pot and our customer service. We are working hard to make everything right. We appreciate your recommendation and hope to serve you again soon!

Rebel Plants
Izzy

Noté 5 sur 5 étoiles

Ordered a variegated monstera cutting

Ordered a variegated monstera cutting, expected to receive a leaf, with hopefully one or two small roots. It has a full root ball, I’m really delighted. Packaging was minimal, ingenious and almost entirely biodegradable.

25 septembre 2024
Avis spontané
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Réponse de Rebel Plants

Thank you so much for your kind words! We're delighted you’re happy with your variegated monstera cutting and the surprise of a fully rooted cutting. We're also glad you appreciated the eco-friendly packaging.
We look forward to serving you again! Thank you for choosing us.

Rebel Plants Team
izzy

Noté 5 sur 5 étoiles

Plants were well packaged

Plants were well packaged. Beautiful blooms.
Just sad with one order with not looking great roots.

2 septembre 2024
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Réponse de Rebel Plants

Thank you for your 5-star review! We're thrilled that you're pleased with your order. Your feedback means a lot to us, and we can't wait to assist you again in the future!

Noté 5 sur 5 étoiles

my plant arrived in good condition,well…

my plant arrived in good condition,well packed as well.Has settled in well, love it.

2 septembre 2024
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Réponse de Rebel Plants

We’re thrilled to hear that you had a great experience with us. Your support means the world to our small business, and we’re so glad that we could meet your expectations. If you ever need anything else, don’t hesitate to reach out – we’re always here to help!

Thanks again for choosing us!

Best regards,
Izzy
Rebel Plants Team

Noté 5 sur 5 étoiles

Healthy

Healthy, unique plants and friendly staff!

30 août 2024
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Réponse de Rebel Plants

Thank you so much for your kind words! 🌱

We’re delighted to hear that you enjoyed our plants and found our staff friendly! Your feedback truly brightens our day. If you ever need more plants or have any questions, we’re always here to help!

Thanks again for your support!

Best regards,
Izzy
Rebel Plants Team

Noté 5 sur 5 étoiles

Pleased with the pots

Easy to order. I ordered 3 pots and they were all beautiful. I will be looking at the website again for items for my new house and garden.

22 août 2024
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Réponse de Rebel Plants

Thank you so much for your 5-star review! 🌟 We're thrilled to hear that you're happy with your purchase and experience. Your kind words mean a lot to us and motivate us to keep delivering the best quality and service. If you ever have any questions or need further assistance, feel free to reach out. We're always here to help!

Rebel Plants Team

Noté 5 sur 5 étoiles

Lovely pots delivered very quickly and…

Lovely pots delivered very quickly and well packaged

15 août 2024
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Réponse de Rebel Plants

We truly appreciate your 5-star review! 🌿 It's wonderful to hear that you're satisfied with your experience. We're passionate about providing high-quality plants and excellent service, so your feedback means the world to us. Don't hesitate to get in touch if you need anything else. Thanks again for choosing us!

Rebel Plants Team

Noté 5 sur 5 étoiles

These orchids are beautiful and are my…

These orchids are beautiful and are my new favourites out of all my orchids. They arrived quick and well packaged I couldn’t be happier with these lil cuties, i absolutely love them!

5 août 2024
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Réponse de Rebel Plants

Thank you for the glowing 5-star review on our orchid! We're thrilled to hear that you're happy with your purchase. Orchids can be a bit tricky, but it sounds like you have a green thumb! We hope the bloom brings beauty and joy to your space for many months to come. Thanks again for choosing us! 🌸

Rebel Plants

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service. Packed perfectly. Thank you.

23 juillet 2024
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Réponse de Rebel Plants

Thank you so much for the wonderful review! We're thrilled to hear that you're happy with your purchase and experience with us. Your satisfaction is our top priority, and we look forward to serving you again soon. 🌿

Rebel Plants

Noté 5 sur 5 étoiles

The service and product was very good

The service and product was very good

22 juillet 2024
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Réponse de Rebel Plants

Thank you for your fantastic review! 🌟 We're so glad you're happy with your experience and the product. It's always a pleasure to serve customers like you, and we look forward to helping you again in the future. Enjoy your new plant! 🌱

Noté 5 sur 5 étoiles

Set of 3 planters were exactly as…

Set of 3 planters were exactly as advertised and delivered well packaged. Although seen this companies products on other platforms, I got a much better price by dealing direct.

11 juillet 2024
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Réponse de Rebel Plants

Thank you so much for your wonderful 5-star review! We are thrilled to hear that you had a positive experience with us. Your feedback truly means the world to our team.

We're committed to providing the best possible service and your kind words reaffirm that we are on the right track. If there is anything more we can do for you, please don't hesitate to reach out.

Thank you again for your support.

Best regards,
Rebel Plants

Noté 3 sur 5 étoiles

Orchid not in the best condition

Orchid arrived promptly, however the flower only ladyed a week and the roots were not the best, some brown which for an orchid is not good. I have many orchids and can keep them flowering fir months so a little disappointed

27 juin 2024
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Réponse de Rebel Plants

Hello,

We're sorry to hear that your experience wasn't as great as we hoped it would be. We always choose the best possible plants for our valued customers, but as living creatures, they can sometimes be affected by shipping or adjusting to a new environment. We wish you had contacted us before leaving a review, as we always offer solutions for any issues. We've sent you an email, and if you're open to giving us a second chance, we'd be delighted to serve you again soon.

Best regards
Izzy

Noté 5 sur 5 étoiles

Orchids

I have now made 4 different purchases from rebel plants as the plants are extremely well packaged in biodegradable packaging and they always arrive in super quick time. What impresses me the most is that the orchids are always healthy and in great condition, also they have a lovely range of orchids which you don’t find in a regular shop or garden centre.

13 juin 2024
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Réponse de Rebel Plants

Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you are satisfied with your purchase and our service. Your feedback is incredibly valuable to us and helps us continue to improve and provide the best possible experience for our customers.

If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

Best regards,
Rebel Plants

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