Ordered from them a few times. The Original Caveman charcoal is quite good and decent priced. The problem lies with their delivery partner. Last order never arrived, their delivery partner still ha... Voir plus
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Lisez les avis des autres
I found Redec when looking for Kamado Joe Big Block charcoal. The price was lower than anyone else and way below Amazon. Bought three bags for what two would have cost on Amazon. I had a confirmation... Voir plus
Outstanding service. I ordered tiles, adhesive and edging online - Redec were the only firm having everything I needed - and the order was delivered in less than 24 hours. Gary was extremely helpf... Voir plus
L'entreprise a répondu
I recently ordered four bags of charcoal, and unfortunately, my experience was far from satisfactory. Upon receiving the shipment, I discovered that all the bags were ripped, which was quite disap... Voir plus
À propos de l'entreprise
Coordonnées de contact
Easter Park, RM13 9BP, Rainham, Royaume-Uni
- 01708 700522
- sales@redecindustrial.com
- redecindustrial.com
4,1
Bien
110 avis
Aucune trace de demande d’avis
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N'a pas répondu aux avis négatifs
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Ordered from them a few times
Ordered from them a few times. The Original Caveman charcoal is quite good and decent priced. The problem lies with their delivery partner. Last order never arrived, their delivery partner still hasn't located it a week later and told me to get in contact with Redec as not much they can do.
Redec was nice enough to send out another parcel which was delivered and left out in the rain by the same delivery company.
I would 5/5 but will hold off until they go with a different delivery.
23 décembre 2025
Avis spontané
Disappointing Experience with Charcoal Order
I recently ordered four bags of charcoal, and unfortunately, my experience was far from satisfactory. Upon receiving the shipment, I discovered that all the bags were ripped, which was quite disappointing. Additionally, the charcoal inside was broken into very small chunks, making it less useful for my grilling needs.
I reached out to customer service to express my concerns, hoping for a resolution, but they did not take any action. Overall, I am very disappointed with both the product quality and the lack of effective customer support. I wouldn't recommend this seller based on my experience.
30 mars 2025
Avis spontané
Right product delivered safely on time.
30 octobre 2023
A good website easy to use
A good website easy to use. Communication excellent, product good and delivery on time.
1 novembre 2023
This is the way all companies should be…
This is the way all companies should be - reasonable prices, good offers from time to time, quick delivery and excellent customer support! Very impressed with them. Yet to try the charcoal out, but looking forward to it! Excellent quality rotisserie basket - couldn't see the screws that were hanging in the bag. Customer service range me back the morning after the night I logged the call to question where they were. Thanks so much team!
12 octobre 2023
Avis spontané
Good products quickly delivered.
3 septembre 2023
Great service
Great service, speedy delivery and a great product at a very good price.
3 septembre 2023
Great product and rapid delivery
Ordered the Original Caveman charcoal. Only used it once so far but first impressions are that it’s a quality product.
Free next day delivery was a bonus!
3 septembre 2023
Great product great service
3 septembre 2023
Superb experience
Superb experience. Easy to order online, next day delivery! Great product - will be back.
3 septembre 2023
Great delivery and service.
29 août 2023
I made an error when ordering and…
I made an error when ordering and called Sam at Redec Industrial, he cancelled my initial order in a heartbeat and helped me place the correct order which arrived well packaged and quickly too!! These guys deserve 5 out of 5 for their service, and in my opinion they could teach some other companies some skills in excellent customer service..thank you!
8 août 2023
Excellent all round
Excellent all round, good product, quick delivery, excellent communication and packaging
5 août 2023
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