Redefined by VIP GROUP automotive Avis 

Ken was super helpful and really easy to work with😊

Been trying to contact someone for over 2 weeks for question about a car I had got from them in 2022 and I can’t get a reply ! Bad service

I ,Louis i just spoke with Chris Robinson from Redefined group he is great Man he is trying giving me a good offer for trading my vehicle i appreciate we go from what we have now as documents thank you

balkwell motor company north shields
scammed me out of £8,000 sold me a dacia stepway diesel which had no oil in the engine
the car is now valued at £300 by the scrap yard as its seized up and needs an engine £4,000 to £5,000

dont buy a car from these scammers and liers proper conman john paul is

Excellent Service. Very knowledgeable about the market and some excellent deals. I'm very happy with my dealings with VIP in the last 6 years.

Been using redefined for about 5 year's now, there team are wonderful, and the customer service is second to none.
Thanks guys see you next year!

Extremely professional, and assisted with the process from start to finish

Top work sourcing car and pushing deal through. Good communication throughout

The service provided by Redefined by VIP is second to none. Coupled with their knowledge and expertise, I really wouldn't ever look elsewhere for advice on purchasing or leasing a car.

Amazing service and brilliant staff!! We’ve had a number of cars with VIP over the years which have all be high quality, readily available and affordable. Friendly staff who are always ready to help. We will continue to use Redefined by VIP GROUP for all our vehicles.

Excellent service from start to finish the team at VIP make you feel a VIP. Loving my new car and it’s my favorite out of the 6 I’ve had from them. Zach was excellent in ensuing it went so smoothly.

Regard
Stuart

Great Service! Highly Recommended!
Effortless Experience, Always go above expectations. On my 3rd Car!

Always very helpful, easy whenever I exchange cars and best prices on the market

I have been a customer of VIP Group for the last few years and the service has always been first class. Christian and the team have always been excellent in sourcing a great deal and nothing is too much trouble. Highly recommend and will continue to use these guys going forward 👍

An outstanding team delivering exceptional levels of service.
Pleasure to do business with

Sean is a star! So patient and got me exactly what I wanted, amazing customer service!

Great customer and extremely professional outfit, they went above and beyond to sort me out. Would highly recommend

We have used Redefined/The VIP group for many years, we have always received professional, helpful & friendly care when sourcing our cars. They have gone above & beyond with everything, nothing is ever too much and quality service is always provided. Couldn’t rate these guys more!

The service I received from start to finish in sorting my new car with Redefined was first class. It was made to be a very quick and smooth process and I would highly recommend. Thanks guys.