RedLight Innovation Avis 

26
TrustScore 3.5 sur 5

3,7

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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

After approximately 7 months of daily use, my hair looks much fuller on the sides and back of my scalp and hair loss on top appears to have stopped. Very happy with the results to date. Additionally,... Voir plus

Noté 1 sur 5 étoiles

This company run bully tactics to sell their hair loss treatment hat. AVOID AT ALL COST. The hat itself, the laser diodes are not powerful enough to reach deep into the scalp to make any difference, t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’ve been using the red light cap from Red Light Innovation daily, and I’m genuinely impressed with the results so far. I’ve definitely noticed my hair feeling thicker and denser over time. I d... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I absolutely love my Red Light Innovation hat! My hair had been thinning, and after using it consistently for three months, I’m genuinely seeing improvement. My hair feels healthier and looks full... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Écrit par l'entreprise

We're on a mission to make hair regrowth simple, affordable, and proven to work. Our red light therapy hat uses 125 TripleWave™ red diodes to stimulate follicles and boost blood flow—helping men and women fight hair loss naturally in just 15 minutes a day. No pills. No gimmicks. Just real results in 90 days.


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

26 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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3,7

Tous les avis

(26)

21 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great product

Great product, my hairline is holding strong and firm. Hair on my crown is thickening as well, very happy with the results

9 août 2025
Avis spontané
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Réponse de RedLight Innovation

Hi Ben,

That’s brilliant to hear, we’re so glad your hairline is staying strong and you’re seeing thickening on your crown too. Thank you for sharing your results and for trusting RedLight Innovation.

Keep going with the daily sessions, we’re excited to see your progress continue.

Noté 5 sur 5 étoiles

Samantha

Well, Bit of a Chew getting the payment sorted, got in touch with them and OMG! Samantha got back to me so fast, not only did she sort the problem, she kept in touch right through till I had completed the sale.
Small things like this make a company! I hope she knows that she made a difference today and her help was much appreciated. Thanks Sam, Stay Awesome. x

30 juillet 2025
Avis spontané
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Réponse de RedLight Innovation

Thanks so much for taking the time to leave this fantastic review. We’re thrilled to hear Samantha was able to support you so quickly and see things through to the end. She genuinely cares about helping every customer and it means a lot to hear that came across.

We’ve shared your kind words with her, you’ve made her day!

Noté 5 sur 5 étoiles

Product quality... Not a cheap knock off

I've only had the product a couple of weeks so this isn't about the results just yet... It's more about the quality of the product. I was worried about the amount of cheap knock off type units on the market but this definitely isn't one of those and a special nod to the power unit. I charged it when first receiving the unit and have used the product every day/night since. The power pack hasn't flinched and is still reading full bars. Excellent quality and I hope the results are as pleasing

6 juillet 2025
Avis spontané
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Réponse de RedLight Innovation

Thank you so much for your thoughtful review Steven. We completely understand the concern around cheap knock offs in the market, and we’re really glad to hear you can feel the difference in quality with us.

We’ve put a lot of time into sourcing premium components especially the power unit so it’s great to hear it’s performing exactly as intended. Consistent daily use is key, so you’re already on the right track.

We’re excited for you to start seeing visible results over the coming weeks. If you have any questions or ever need support along the way, we’re always here to help.

Noté 1 sur 5 étoiles

They use Kieran Hayler as an example…

They use Kieran Hayler as an example yet he is on instagram talking about his hair transplant

Look up Kieran Hayler hair transplant

28 mars 2025
Avis spontané
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Réponse de RedLight Innovation

Hi Sally,

I just wanted to clarify a few points regarding your comment.

Our product is not being misrepresented in any way — in fact, it’s commonly recommended as part of the aftercare following a hair transplant. Many surgeons advise red light therapy to support recovery and stimulate new growth post-surgery.

As for Kieran Hayler, he has shared his honest and unpaid review of our product, and he’s been transparent on his social media about both his hair transplant and his use of red light therapy to support results. There’s no misleading narrative here — just genuine user experience.

Noté 1 sur 5 étoiles

AVOID! They tried everything to avoid giving a refund.

AVOID!! Product stopped working within a few weeks and I asked for a replacement or refund, they made it so difficult, they were clearly trying to avoid providing either. I purchased through Amex and luckily they organised a refund for me but this disreputable business tried and tried to avoid returning my money even though I’d returned the product. They then blocked me on social media, tells you what sort of people they are. AVOID!

8 août 2024
Avis spontané
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Réponse de RedLight Innovation

Hi JD,

Thanks for your feedback.

Just to clarify we did offer multiple solutions including a replacement and refund, and we made every effort to resolve the situation fairly. Our team followed policy and responded promptly throughout, and we’ve documented the entire conversation to ensure full transparency.

We understand not every customer will be happy, and we accept that. But we also believe reviews should reflect the full picture, especially when we’ve gone above and beyond to make things right.

For anyone reading, we encourage you to view Jean’s review history to better understand the context. We’ll continue focusing on delivering a great experience for the thousands of customers who trust us.

– The RedLight Innovation Team

Noté 1 sur 5 étoiles

HUGE fee to return & Poor Product

Product has weak LEDs so will not work. When you try to do the “free return” they want to deduct 30%(>£50) for processing fees. Pathetic company.

23 décembre 2024
Avis spontané
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Réponse de RedLight Innovation

Hi Sam,

We’re sorry to hear that you weren’t satisfied with your experience. We want to clarify that our return policy is designed to be fair and transparent to all customers.

Since your request came after only a couple of weeks of use, it unfortunately did not meet the terms of our guarantee. Our 90 day money back guarantee allows customers to request a refund after the product is used consistently for 90 days and meets the required documentation criteria.

We always aim to provide exceptional customer service, and we encourage you to contact us at info@redlightinnovation.com if you need further assistance.

Thank you for your understanding.

- The RedLight Innovation Team

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