I ordered through the eBay shop. Ended up having an issue with the item when I got around to installing it. Despite it beyond eBay’s returns period Red Rock were really proactive and helpful with issu... Voir plus
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Lisez les avis des autres
Ordered a Tile keyring fob on eBay from this seller, it arrived in perfect condition and is exactly as described, would definitely use them again 😀
I recently bought a second hand pixel watch 2 from Red Rock UK ltd for a valentine's day gift, Purchased at the last minute on the 11th and received on the 13th, I can't fault the speed of dispatch,... Voir plus
L'entreprise a répondu
Bought two Ring batteries. These were advertised as returns - ie packaging may be imperfect. No packaging at all ( except bubble wrap) and no charging lead. No even sure if these are genuine. Just cha... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We are an independent and trusted re-seller offering a wide variety of technological goods at reasonable prices.
Coordonnées de contact
Premier House, Harrow Lane, GU7 3LD, Godalming, Royaume-Uni
- 01483343188
- info@redrockuk.co.uk
- redrockuk.co.uk
4,6
Excellent
102 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Helpful and proactive customer service
I ordered through the eBay shop. Ended up having an issue with the item when I got around to installing it. Despite it beyond eBay’s returns period Red Rock were really proactive and helpful with issuing me a refund.
17 avril 2026
Avis spontané
Excellent company
Ordered a Tile keyring fob on eBay from this seller, it arrived in perfect condition and is exactly as described, would definitely use them again 😀
16 avril 2026
Avis spontané
New radio was in dirty and torn…
New radio was in dirty and torn packaging with the wrong charger - it's obviously a used return from a previous customer
11 avril 2026
Avis spontané
Réponse : Red Rock UK Ltd
We're sorry to hear that. We'd love to resolve this for you and find out more about your order. Please email us directly at info@redrockuk.co.uk and we'd be happy to help.
Ring door motion sensor
Ring door motion sensor and door bell is a great new addition to my home to make me feel safe again which is what I needed, and I can see who's coming to my door before they get to the door which is a bonus. So thank you 😊
24 mars 2026
Avis spontané
Réponse : Red Rock UK Ltd
It is fantastic to hear that your new Ring doorbell and motion sensor are providing you with a renewed sense of safety and peace of mind at home. Being able to see who is at your door before they arrive is a huge bonus for security and convenience.
We are thrilled that this addition is exactly what you needed. Thank you for choosing us!
Blink Cam + Sync fm Red Rock
Bought on 16th, arrived 19th. Blink camera plus sync device at great price. I could not believe how straight forward the setup process was. It all worked well for me. This one takes memory stick. So no subscription ahead for me. Txs.
19 mars 2026
Avis spontané
Réponse : Red Rock UK Ltd
This is great to hear! Thank you for your kind words! We're glad to hear that the setup process was straightforward and everything worked well. If there's anything more we can do for you, please don't hesitate to reach out.
No packaging or charging lead
Bought two Ring batteries. These were advertised as returns - ie packaging may be imperfect. No packaging at all ( except bubble wrap) and no charging lead. No even sure if these are genuine. Just charging them now.
18 mars 2026
Avis spontané
Réponse : Red Rock UK Ltd
Thanks for sharing your feedback. We're sorry to hear that you were unsatisfied with the packaging that the batteries came in. Please note we do specify on our listing that these come in plain packaging. That said, if you're unhappy with your item, we do offer a 30 day moneyback guarantee and you'd be welcome to return it within that timeframe for a full refund.
Really good selection of products…..
Really good selection of products to choose from. Excellent service. Quick delivery. Pricing was spot-on xx
16 mars 2026
Avis spontané
Réponse : Red Rock UK Ltd
Thank you for your kind words - we're really glad to hear your order went so well and that you were happy with our service. If we can help again in the future, please don't hesitate to reach out.
Our experience with Red Rock was…
Our experience with Red Rock was exceptional; they consistently provided updates, and all deliverables were precisely as committed. We rate their service a perfect 10 out of 10.
16 mars 2026
Avis spontané
Réponse : Red Rock UK Ltd
Thank you so much for your kind words and the perfect score — it really means a lot to us.
We’re delighted to hear that you were happy with both the communication and delivery throughout. Providing clear updates and delivering exactly what we promise are things we take great pride in, so it’s fantastic to know that came through in your experience.
We really appreciate your support and look forward to helping you again in the future.
Réponse : Red Rock UK Ltd
We're sorry to hear that the camera isn't working as expected. Obviously that's disappointing to hear but we'd love to resolve this for you. Please send us an email directly at info@redrockuk.co.uk and we'd be happy to offer troubleshooting guidance as well as offer help through our moneyback guarantee and warranty, whether that be a full refund or a replacement of a fully working unit if preferred.
Réponse : Red Rock UK Ltd
This is great to hear! Thank you for sharing your feedback. We're glad to hear your order went well.
Réponse : Red Rock UK Ltd
Thanks for letting us know! We're very happy to hear that your device arrived quickly and was as described.
The item i received was perfect as just…
The item i received was perfect as just as advertised.
6 février 2026
Avis spontané
Réponse : Red Rock UK Ltd
We appreciate you sharing your feedback - we're glad to hear everything was exactly as described.
Delivery on time could of done with an…
Delivery on time could of done with an instruction book for my phone
Instruction book received in an email the charge is every other day and is not a fast charger
2 mars 2026
Avis spontané
Réponse : Red Rock UK Ltd
Thanks for sharing your feedback. We're sorry to hear that you weren't completely happy with the device. I've messaged you directly with some instructions so hopefully this is helpful to you.
Bought a used Samsung watch3
Bought a used Samsung watch3 from them, can’t recommend enough, super quick delivery, product as per description, fantastic price, will use again 5⭐️
2 mars 2026
Avis spontané
Réponse : Red Rock UK Ltd
We really appreciate your kind words. It's great to hear that you were so happy with the service and product. If there's anything we can do to help in the future, please don't hesitate to get in touch.
Réponse : Red Rock UK Ltd
Thanks for your kind words. I'm glad to hear you're happy with the service and product provided.
Good service and item tracking
Good choice of goods.
Excellent tracking and the Blink Camera was delivered securely and as expected on time.
23 février 2026
Avis spontané
Réponse : Red Rock UK Ltd
We're really pleased to hear that you were happy with your purchase and that the Blink Camera arrived securely and on time. It’s great to know the tracking and delivery met your expectations.
Réponse : Red Rock UK Ltd
Thank you for reaching out to let us know. We're grateful for your feedback.
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