Reeds Rains Avis 

AVOID!!! Awful experience from start to finish with this company. After being left on hold for 10 minutes on my initial call with them I was then booked in after hanging up and calling again to speak to a different person. The viewing was confirmed on the phone and via email to be with Olivia from Reeds Rains.

I drove 3 hours - 160 miles to attend the viewing which was then cancelled 10 minutes before it was supposed to take place by a voicemail. The reason give was that the tenant was at home on an important teams call and couldn't facilitate showing me around....this contradicted the appointment detail I was given in writing and on the phone that I was due to meet Olivia from Reeds Rains and the property was not tenanted!!!!

The reason given was also a complete lie, I was on the drive of the property at the time and had been outside the house on a works call for the previous 2 hours which was in complete darkness, no cars on the drive. I knocked the door twice and no movement in the property, at this point a neighbour came out of their home and told me there was no one home.

I received no apology from the company for my wasted 320 mile drive. As a business they are so amateurish and dishonest its embarrassing.

Very helpful staff who provide good service

I had a bad experience previously selling our house and explained what had happened Alex baird reasured me that he would help with everything i had told him i needed and he did the job perfectly from start to finish even the silly questions i might of asked and helped me with lots of the form filling and emailing as im not very technical . I would very much recommend 👌

Excellent service from a very experienced team.
Nothing has been too much trouble and the help they have given us has been superb.
We are being kept informed on the sale of the property and what is now required.This is the second time my family have used Reeds Rains,the first time was to buy, hence the return business.

Good clear communication and friendly staff.

All staff at Reeds and Rains are helpful and professional. Tom Brown is really good in his communication and the team Leah and Nia have been supportive and the team have kept me updated thought out the process. Great team in Rhyl

The team at Reeds Rains Acomb are great, we couldn't have asked for more from them. We have now bought and sold with them and both experiences were exceptional. Very helpful, friendly and knowledgeable. Very highly recommended!

All the staff are very helpful, friendly, knowledgeable and nothing seems a bother to them.. They make sure you understand everything before leaving the estate agents.

All the staff that I spoke to were unfailingly polite, efficient and helpful. As the first person from Reeds Rains whom I met face to face, Miles Tarbox was an excellent representative for the company. His valuation of the property was accurate and although rather lower than I needed, Miles showed great sensitivity in managing my expectations and the difficult situation I found myself in of having to sell the family home to pay care fees, and needing to do so very quickly. The sales particulars, photographs, etc were produced quickly and to a high standard. I received regular updates by phone and email and felt very well informed about the progress of my sale throughout. I am so pleased that I chose Reeds Rains over other local agencies and would happily recommend them to other vendors.

Great team, all done with the minimum of fuss kept fully informed.

A professional approach, good support and quick result.

Thank you to Stephen and all at Reeds Rains in Southsea for all your help.

My house has just been sold and up to now cannot fault Reeds Rains they are very helpful.

Great communication, Clear information, very polite and informative.

The office team and branch manager Went above and beyond in the buying of my new property

From the start of my selling/purchase process Reeds Rains have been professional, efficient and courteous throughout.
The transactions are on-going and if I have a query they always answer any points I need to raise.

I’ve used Reeds Rains for the sale of all my houses over the years, and always had great service. Andy was brilliant with the valuation and market-ready process and Carole did brilliantly with the viewing.

Friendly though professional staff. Always ready to listen to any queries.

The whole process has been very easy and Emily has been a delight to deal with

Amazing team from start to finish. Would definitely recommend. Tina and Adele especially Made the move a lot less stressful with their support . Thank you ☺️