Reflect Lighting Avis 43

Seriously these guys take customer service to a next level

Bought an item back in 2020..damaged few crystals during a deep clean

They were super fast to reply to my query and before you know it replacement crystals were on route.

100% anything to do with lighting they are the best.

Thank you once again

Absolutely love the chandeliers I bought! Great quality, beautiful design, and they look stunning in my home. The service was smooth and delivery was quick. Highly recommend!

Amazing! 🤩
I’m loving the idea

Absolutely thrilled with the service. The team was professional, the lighting looks amazing, and the whole process was smooth from start to finish. Highly recommend!

Purchase 1 x pyrite grey chandeliers 2 x pyrite gold from reflect lighting, delivery was on time, customer service was efficient from start to finish. Upon inspection the crystals are high quality, very easy to assemble. I would recommend to purchase from this website

Reflect Lighting got mesmerising collections of lightings! Loved their product as well as their service and my experience with them is great. Hoping to buy more in future. Highly recommended!

I recently had the pleasure of working with Reflect Lighting and I couldn’t be happier with the experience! From start to finish, their team and director was professional, knowledgeable, and truly dedicated to delivering high-quality results. They took the time to understand my needs, provided expert recommendations, and executed the installation flawlessly. The lighting has completely transformed my space, exceeding my expectations in both aesthetics and functionality. I highly recommend Reflect Lighting to anyone looking for top-tier service and outstanding results!

I recently had an amazing experience with this service, and I can't recommend them enough! From the moment I reached out, Reflect Lighting was incredibly friendly and attentive. They went above and beyond to ensure all my needs were met, and their professionalism was evident throughout the entire process. The quality of service was outstanding, and I truly felt valued as a customer.

Had great shopping experience with reflect lighting. They’re committed with their work and quick to assist with any sort of quarries, suggestions. How can I not mention the grate customer service.
*****Highly Recommended*****

Quality lights at the right price and amazing customer service will buy again in the future.

Reflect lighting has given me an amazing experience and product it’s made my room look amazing! Excellent customer service and a great team! Thank you!

Lights are better than any I have ever seen. The build quality is amazing and the lights have a swagger about them. Delivery was prompt didn't have to wait long atall and buyer was very helpful with any queries i had. All in all amazing product with even better service!

Order placed on 12th October.
Online it says 5-7 days processing and 3 days delivery.
I did request for change of glass on the 14th which should only delay the item by another 3 days.
I have chased this order non stop. To date the tracking still says in processing stage- 30.10.24.
I have chased this multiple times, this week I was told it would arrive by Tuesday (yesterday), then I was told there would be an update to tracking number and order should arrive by this week. This is well over the time stated. I have projects on hold due to this delay which I have shared with the company. At this rate I should be refunded for part of the order.
I had the same issue with House of Lights and was not expecting the same from this company. I even checked the reviews on Trust Pilot.
Should have stuck to high street shops where the items are available right away.

I recently purchased the Jakob Crystal Chandelier from Reflect Lighting and I couldn't be more thrilled with my experience! From start to finish, everything was superior.

The quality of the chandelier is absolutely stunning. The crystals sparkle beautifully and add a touch of elegance to my dining room. Additionally, the buying process was incredibly easy and the delivery was incredibly fast. I received my chandelier much sooner than expected, which was a pleasant surprise. The packaging was secure and everything arrived in perfect condition.

Overall, I highly recommend Reflect Lighting for anyone looking to enhance their space with beautiful lighting. I cannot wait to show off my chandelier to my friends and family!

Reflect Lighting’s customer service is exceptional. They were so helpful and responsive to my queries

I've never been happier with a lighting purchase. Reflect Lighting delivers both style and functionality

Awful service. Do not buy from this company. Wrong product sent and unresponsive to emails and messages. Severe delay in sending the item out. Once received, the bulbs were the wrong colour. I complained last week and was promised new bulbs on next working day basis. It has been a week and still not received.

Ordered 2 lights on 12 October. Chased on 22 Oct and had email reply to say they would be here on 24th - it is now the 30th and they still haven’t arrived. Don’t use.

Ordered a light on the 6th September
Messaged on Instagram told would receive next day delivery
Nothing came
Sent emails no reply and still no light

Responding to the comments by the company- I was asked to remove my reviews multiple times which I refused to do, the issue had NOT be resolved by the time I posted this feedback which is why I felt it was necessary to post such feedback. I had to ask for evidence and proof of refund as no one answered the phone, responded to messages or communicated unless I emailed/messages daily. On top of this I was lied to multiple times with regards to my order- my comments stand, and I would never use this company. Ordered a large quantity of lights from this company. Have had to chase for 5 weeks to receive the correct replacement parts for one chandelier. Have been waiting on a partial refund for 16 days still not received. Promises made but never upheld, having to chase for updates, incorrect information given. I would never recommend this company and would not order from them