Put in my order , was promised a delivery date of 02/06/26 . Still not received my goods . Have messaged company twice , still no replies . Won’t order of these again because there is no excuse for no... Voir plus
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1 star because I can’t give zero. Item never sent. No response from seller to any correspondence. Have asked for trust pilot review and rating of a product I never received. Fortunately I paid with P... Voir plus
Saw an offer on Facebook but have always been wary of these kinds of offers but as son wanted one. Decided to risk it. Ordering was easy and regular tracking updates. Arrived earlier than expected and... Voir plus
I received my 80mm lens ball kit the next day. The flexi arm and suction cup are great to use with a tripod and makes it easier to set up my shot. Really great fun to use and I will carry the 80mm b... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
The UK's premier supplier of lensballs and associated accessories. Whether you are using a traditional digital camera or a mobile phone to capture your images a Lensball will add a new creative edge to your photos, in addition to being a whole lot of fun
Coordonnées de contact
14 Rowallan Way, DE73 5WX, Derby, Royaume-Uni
- info@refractique.co.uk
- refractique.co.uk
3,1
Moyen
79 avis
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Very good website and quick delivery
Very good website and quick delivery. The lens ball is good quality and value.
21 mars 2024
Avis spontané
Loving the lens-ball
Loving the lensball and nothing but praise for the service received. Everything arrived on time and much patience with my idiocy🥰
13 mars 2024
Great value for money and well packaged
19 février 2024
Quick delivery and a great product to…
Quick delivery and a great product to add to my bag for photos.
2 février 2024
Great product
Great product, Fast delivery. Optically it is not as good as I expected but hey, I will make it work.. Can't go wrong for £10
19 janvier 2024
All good...
5 décembre 2023
This is a great bit of kit to use with…
This is a great bit of kit to use with the camera
29 novembre 2023
Great gift and packaged really well
Great gift and packaged really well. Good customer service too when my package ended up back with them due to Royal mail, they informed me straight away and sent a new one.
All very efficient!
20 novembre 2023
Good quality reasonably priced…
Good quality reasonably priced products, delivered in a timely fashion. What more could a person want?
27 novembre 2023
Great item to add to my photography kit
Great item to add to my photography skills and looking forward to trying it our in various locations.
25 novembre 2023
Not as good as it looks.It’s very difficult to use and get the…
It’s very difficult to use and get the effects show
Bit misleading
19 novembre 2023
Réponse de Refractique
Hi Liz, I’m sorry to hear that you’re not finding it easy to use your Lensball, it does take some creativity to achieve the results you will see in the many examples of images out there. Have a look at our tips page, which may help you https://refractique.co.uk/pages/tips-tricks-for-using-your-lensball, and above all, like photography in general, practice is the best way of perfecting the art. Please do feel free to reach out to us directly if you’re struggling with a particular aspect of using the Lensball and we’ll try to help.
Prompt delivery Product as described
19 novembre 2023
Réponse de Refractique
Thank you for taking the time to leave a review Carol, it is greatly appreciated.
Nice & straight forward transaction.
29 juillet 2023
Ball is off the highest standard
Ball is of the highest standard. No bubbles. Clarity is clear. Came securely packed and boxed. Delivered on time.
The bag the ball is supposed to be kept in is too small. Ball goes in but is a squeeze. Bags stitching looks and feels inadequate to keep the ball secure
6 juillet 2023
Réponse de Refractique
Hi Andrew, many thanks for your review and I'm pleased to hear that you are pleased with your Refractique lensball. With regards to the standard microfibre bag which is supplied with the Lensball, please contact us on info@refractique.co.uk and our customer service team will be happy to resolve this for you. It may be that you have received a 60mm bag by mistake or there is a fault with that particular bag.
Ordered the heavy duty neoprene pouch…
Ordered the heavy duty neoprene pouch to protect a lens ball when travelling. Nice product.
23 juin 2023
Today I went to use it for the first…
Today I went to use it for the first time and it broke, it has a design problem but it is a good idea.
12 juin 2023
Réponse de Refractique
Jose I’m sorry to hear that you have experienced a problem of some description. I have checked with our customer service and you don’t appear to have contacted us about this. Please email us at info@refractique.co.uk explaining the problem you have encountered and if there has been a product failure we’ll happily replace that for you. Many thanks.
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