Refresh Skincare UK Avis 

121
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Been a fan of Korean Skincare for years and was looking to try something new but also needed a travel set, purchased the Beauty of Joseon mini set, arrived within 48 hours and was a great price. Will... Voir plus

Noté 5 sur 5 étoiles

Excellent communication from Refresh from the initial order through to delivery, which was quick. The order was well packaged in a box to protect goods during delivery. Am impressed with the price and... Voir plus

Noté 5 sur 5 étoiles

I originally emailed this company because over the years I've tried all sorts of lotions and potions and nothing has made any difference to my skin....so as a now very mature lady I decided to send an... Voir plus

Noté 5 sur 5 étoiles

I am usually too lazy for decent skincare but wanted to try something a little different to my usual supermarket finds. I purchased 3 products after browsing the huge range and it was super easy to o... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de produits de beauté

Écrit par l'entreprise

Refresh Skincare are proud to offer great quality K-beauty Korean skincare products. All of our products are sourced from our trusted wholesale partners in Korea. We offer a 30-day returns window and satisfaction guarantee if you are unhappy with your purchase for any reason. Orders are dispatched from the UK using Royal Mail tracked delivery and usually arrive in 3 working days. We are available via email and webchat for any questions you may have.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

121 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(121)

20 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Quick delivery

Quick delivery. Very pleased with my items ordered. Will definitely use again. Thanks Refresh

27 juin 2025
Logo de Refresh Skincare UK

Réponse de Refresh Skincare UK

Thanks for the review, and great to hear you're pleased with your new skincare. If you sign up for Refresh Rewards you can earn points every time you shop which you can cash in for free gifts, discount vouchers and free shipping coupons.

Jon @ Refresh

Noté 5 sur 5 étoiles

Quick delivery, excellent prices

Good range of products with good prices, arrived quicker than I thought. Will buy again!

28 juin 2025
Avis spontané
Logo de Refresh Skincare UK

Réponse de Refresh Skincare UK

Thanks for taking the time to leave a review, and welcome to Refresh! There's free shipping - using Royal Mail Tracked 48hr - for all orders over £25 as we know there's nothing worse than waiting for your favourite skincare.

Jon @ Refresh

Noté 5 sur 5 étoiles

Bought and received with 48hours

Bought and received with 48hours. Really impressed and happy with my purchase.

21 juin 2025
Avis spontané
Logo de Refresh Skincare UK

Réponse de Refresh Skincare UK

Thanks for your review. We use Royal Mail Tracked 48hr as standard - and it's free for all orders over £25 - as we know how frustrating it can be to wait too long for new skincare to arrive.

Jon @ Refresh Skincare UK

Noté 5 sur 5 étoiles

A bonus addition to the mature skin product range

I have found these skin care products quite recently and have been impressed with the variety on offer . Especially those that focus on the more mature skin - the collagen moistfull range has been a welcome addition to my normal routine and I have enjoyed using the moisturisers. I will be trying out the retinol range in the near future . Mary E

30 mai 2025
Avis spontané
Logo de Refresh Skincare UK

Réponse de Refresh Skincare UK

Thanks for taking the time to leave a review, and great to hear you're enjoying our moisturisers. We're adding new products all the time so follow us on social media or sign up for our email newsletter to be the first to hear about new additions!

Jon @ Refresh Skincare UK

Noté 5 sur 5 étoiles

Fantastic product arrived promptly and…

Fantastic product arrived promptly and really pleased thank you 🙏

12 juin 2025
Avis spontané
Logo de Refresh Skincare UK

Réponse de Refresh Skincare UK

Great to hear you had a positive experience with Refresh - we aim to please!

Jon @ Refresh Skincare UK

Noté 5 sur 5 étoiles

⁠ Fast and Good

⁠ All the products ⁠arrived quicker than I thought, the packaging was good and all items were in great conditions.
I like the range of products and good prices. Will be shopping again!

22 mai 2025
Avis spontané
Logo de Refresh Skincare UK

Réponse de Refresh Skincare UK

Thanks for your review :-) Great to hear you've had a good experience.

Jon @ Refresh Skincare UK

Noté 5 sur 5 étoiles

Great range of products at affordable…

Great range of products at affordable prices, and speedy delivery.

30 mai 2025
Avis spontané
Logo de Refresh Skincare UK

Réponse de Refresh Skincare UK

Thanks for the review. We use Royal Mail Tracked 48hr postage as standard - and it's free for orders over £25 - so you never have to wait too long for your favourite skincare to arrive.

Jon @ Refresh Skincare UK

Noté 5 sur 5 étoiles

Fantastic customer service and…

Fantastic customer service and products. Will use again and recommend to friends.

29 mai 2025
Avis spontané
Logo de Refresh Skincare UK

Réponse de Refresh Skincare UK

Thanks for the review. If you sign up for Refresh Rewards you can earn 20% off your next order and a friend can enjoy the same discount with our referral scheme :-)

Jon @ Refresh Skincare UK

Noté 5 sur 5 étoiles

Amazing site… fast delivery and great…

Amazing site… fast delivery and great customer service! Highly recommend

21 mai 2025
Avis spontané
Logo de Refresh Skincare UK

Réponse de Refresh Skincare UK

Many thanks for the review, we use Royal Mail tracked services for all our orders, so even with standard (which is free over £25) you can expect your order in 2 to 3 working days.

Noté 5 sur 5 étoiles

Placed my first order recently

Placed my first order recently. It arrived quickly and well packaged, even better that they use tracked delivery as standard. Prices are excellent compared to similar sites and communication about my order was very useful. Will be using again.

23 mai 2025
Avis spontané
Logo de Refresh Skincare UK

Réponse de Refresh Skincare UK

Thanks for taking the time to leave a review, and welcome to Refresh Skincare!

Noté 5 sur 5 étoiles

Where has this skincare website been?

Ok how come I only have heard of Refresh Skincare now? They are so far the cheapest (when you take into account fast delivery). I received my order today, wrapped in cute packaging by Priscilla. Absolutely delighted by the range of options! I purchased a lot of travel sized items for my upcoming travel. Will order again!

19 mai 2025
Avis spontané
Logo de Refresh Skincare UK

Réponse de Refresh Skincare UK

Thank you so much for your review, and welcome to Refresh Skincare! :-) We're very proud of our packaging so I'm so glad you like it. I will pass on your compliment to Priscilla. Don't forget to sign up to Refresh Rewards to earn points, discounts and freebies when you shop. Happy travels!

Jon @ Refresh Skincare UK

Noté 5 sur 5 étoiles

Products are great

Products are great! Toner cleared up my skin amazingly in 4 days. The overnight mask was moisturising and not at all oily like other brands. Would highly recommend. Looking forward to using for the foreseeable.

3 mai 2025
Avis spontané
Logo de Refresh Skincare UK

Réponse de Refresh Skincare UK

Thanks for taking the time to leave a review, and great to hear the mask is showing results so fast! :-)

Jon @ Refresh Skincare UK

Noté 5 sur 5 étoiles

Great products will be buying again

Great products will be buying again , thank you

15 avril 2025
Logo de Refresh Skincare UK

Réponse de Refresh Skincare UK

Thanks for taking the time to leave a review. Don't forget to sign up to Refresh Rewards to earn points every time you shop, you can cash them out for discounts and skincare freebies :-)

Jon @ Refresh Skincare UK

Noté 5 sur 5 étoiles

Couldn’t recommend Refresh anymore if I…

Couldn’t recommend Refresh anymore if I tried! It’s my first time trying any Korean skincare so I went to Refresh after some fantastic recommendations and reviews. Whole experience was perfect, the website and purchasing was super easy and simple to navigate and use, the delivery was super fast and the packaging was just perfect! The products I ordered were amazing and I’m so glad I went with Refresh. Will 100% order again (especially the Some By Mi Tea Tree toner); Refresh you’ve definitely gained a loyal, regular customer here 😊 thanks Refresh Team!

18 avril 2025
Avis spontané
Logo de Refresh Skincare UK

Réponse de Refresh Skincare UK

Thanks for the review Louisa, and amazing to hear that you're enjoying the Tea Tree Toner :-) If you sign up to our email list you'll get a discount off your next order, plus be the first to hear about new products, brands and special offers.

Jon @ Refresh Skincare UK

Noté 5 sur 5 étoiles

I am usually too lazy for decent…

I am usually too lazy for decent skincare but wanted to try something a little different to my usual supermarket finds.
I purchased 3 products after browsing the huge range and it was super easy to order. Delivery was seamless and quick, and the packaging was really cute! The toner smells incredible, but my favourite is the night mask. My skin felt immediately better and I woke up the next day with a lovely glow. I will be continuing to use Refresh from now on! Love it.

16 avril 2025
Avis spontané
Logo de Refresh Skincare UK

Réponse de Refresh Skincare UK

Thanks for the review Jessica, it's great to hear you're loving the night mask as much as we do! :-)

Jon @ Refresh Skincare UK

Noté 5 sur 5 étoiles

WOW!

I made an order from refresh and WOW!
I can firstly say that the website is so easy and user friendly to navigate around. There’s such a wide range of products on the website which I love and not overpriced like the majority of Korean beauty/skincare websites. But this DOES NOT affect the product outcome! I will definitely be ordering again!! May I also add the delivery was super quick & packaging is lovely. 🫶🏼

Defiantly a 5 star review from me.

15 avril 2025
Avis spontané
Logo de Refresh Skincare UK

Réponse de Refresh Skincare UK

Thanks for the review Taylor, and welcome to Refresh Skincare! We try and keep prices as low as possible to help spread the skincare word to as many people as we can. I'm glad you liked the packaging, we've recently upgraded so amazing to hear it's well received :-)

Jon @ Refresh Skincare UK

Noté 5 sur 5 étoiles

Great products and had just what I…

Great products and had just what I wanted at a better price than another beauty site!

27 février 2025
Logo de Refresh Skincare UK

Réponse de Refresh Skincare UK

Thanks for the review, and welcome to Refresh Skincare! :-)

Jon @ Refresh Skincare UK

Noté 5 sur 5 étoiles

Nice

Delivery was fast received the package within a week

13 février 2025
Logo de Refresh Skincare UK

Réponse de Refresh Skincare UK

Hi Amina,
Thanks for taking the time to write a review and great to hear you're happy with your order. We use Royal Mail tracked 48 hours delivery as standard and aim to have orders dispatched within 24 hours so that you never have to wait long to get your favourite skincare.
Thanks,
Jon
Refresh Skincare

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus