Regency FX Avis 461

TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Jamie Hodge was very patient in explaining the process of using an FX company. I found it challenging at times but Jamie always had time to talk me through everything during ordering and transfe... Voir plus

Noté 5 sur 5 étoiles

First time user of service. Initially skeptical because of too many scamming companies. James walked me through the entire process of setting up account to transfer even guided me when my bank messed... Voir plus

Noté 5 sur 5 étoiles

Regency FX have a very hands on approach, with an account manager (in my case Toby) who are there to walk you through the process of setting things up. but then also for each transaction you want to m... Voir plus

Noté 5 sur 5 étoiles

I have used another company for the last two years, but i needed to make a relatively large transaction, so I decided to look around. Jamie at Regency gave me a pretty good rate from USD to GBP duri... Voir plus

À propos de l'entreprise

  1. Bureau de change

Écrit par l'entreprise

Here at Regency FX we pride ourselves on our exemplary service in the currency conversion / FX space. Whether that's online, over the phone or if you want to meet us in our offices, we're here to look after you. As we are a dedicated currency transfer service only, it means we can keep our service lean and focused. This means we can undercut other offerings like high street banks. Also many other currency transfer services operate from big name locations whilst we focus on passing cost savings on to our clients. What sets our service apart is our unwavering focus on meeting and exceeding the diverse needs of our clients. We understand that every individual and business has unique requirements and we go the extra mile to tailor our solutions accordingly. Our team of experienced professionals combines expertise with a deep understanding of market trends, enabling us to provide you with insights, strategies, and personalized recommendations that give you a competitive edge. We offer quick and secure transfers, you can trust that your financial safety is our top priority. Funds are safeguarded by our FCA-regulated e-money partners at a credit institution. Our transfer service is also lightning-fast, so you can rest assured that your exchange will be executed as quickly as possible. If you have any questions about the types of transactions we offer or the currencies we support, please don't hesitate to ask. We are transparent about the process and will work with you to ensure you receive the most cost-effective solution for your needs.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

461 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 14 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

Toby did a great job

Toby did a great job; he was responsive. Users should, however, be aware that the entire process is pretty much via phone and whatsapp (we had more than a dozen calls and messages). The RegencyFX account isn't very informative; it does not come with instructions or guidance. RegencyFX also does not operate over weekends (MON-FRI only). My transfer to RegencyFX was actioned on a Friday but, with money laundering checks not being done until Monday, the final transfer and conversion did not happen until late on Tuesday - with no updates in-between, whilst everything appeared to be on some unexplained hold. I had hoped for something more instant but instead had to chase for updates via Toby (who, again, did a great job). Also, conversion options (instant, delayed) are not well communicated. In the end, I gained 0.2% in nominal exchange over the nearest competitor by going with RegencyFX. It was a lot of work.

17 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Jamie Hodge - exemplary professionalism

Jamie Hodge was very patient in explaining the process of using an FX company.
I found it challenging at times but Jamie always had time to talk me through everything during ordering and transfer periods.
He was very professional and knowledgeable but also friendly with it and I much appreciated this.
Everyone who picks up the phone when you call is on the ball.
I also give a shout out to James Low
Thank you both for your support and excellent service.

7 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

First time user of service

First time user of service. Initially skeptical because of too many scamming companies. James walked me through the entire process of setting up account to transfer even guided me when my bank messed up the process. I am using their services as I transfer money monthly from Qatar to UK and sending directly from the bank was rip off. This is so much cheaper and fair exchange. Transfer to my local UK account was also fast beside the problems caused by my bank. Thank you James, super services.

2 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

I was assisted by Shannon with transferring money from the UK to the UAE, and on both occasions she was extremely helpful, proactive, and transparent throughout the process. She also went above and beyond by being willing to assist my mother directly, making her feel completely comfortable and supported, which was truly exceptional.

The level of customer service I received was second to none and gave me real confidence in the platform. Based on my experience, I would absolutely recommend it.

1 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Expert advise

Expert advise. Seamless transaction. Very user friendly and reassuring - Jamie was brilliant. Will be back in the future!

31 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Dedicated and Patient!

I recently had an excellent experience with Regency FX, specifically with Toby and wanted to highlight how impressed I was with their service. The team took the time to explain everything clearly and in a way that made the whole process feel straightforward and transparent. They were also incredibly accommodating with time zones, knowledge of local banks and making sure communication was smooth and convenient despite the differences.

What stood out most was how genuinely supportive they were in helping me work toward my financial goals. Their guidance felt tailored, practical, and focused on what would benefit me the most. Overall, it was a very positive experience, and I truly appreciated the professionalism and care they brought to every interaction.

30 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Regency FX have a very hands on…

Regency FX have a very hands on approach, with an account manager (in my case Toby) who are there to walk you through the process of setting things up. but then also for each transaction you want to make- you can dial up or down this support to suit your needs, so no need to worry about pushy salesmen types

26 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

I am incredibly grateful for Toby's…

I am incredibly grateful for Toby's assistance. His knowledge and quick response to my questions and providing exchange rate updates have made managing my transactions stress-free and smooth. He is friendly, proactive, and genuinely care about providing the best experience for the customers like me.

2 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Definite recommendation! Excellent service

The service was quick and professional. James talked me through every step of the process, and everything felt so personalised and not pressured. All in all, this made the experience of transferring and converting funds internationally not unpleasant. I would highly recommend Regency FX!

26 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent professional service

Toby has been very hands on from minute 1 in ensuring my money transfers to UK were administered proficiently and more importantly has his finger on the pulse with regards to timing of foreign currency transfers to ensure optimum rate was obtained. Would highly recommend using Regency FX for dealing with such matters and Toby in particular.

7 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

I found myself in a one-off situation…

I found myself in a one-off situation of needing to transfer a large amount of money from Portugal to the UK and was nervous about who to trust. After reading the reviews on here I made an enquiry and liked what Mason explained to me so decided to use Regency.
I had a few problems my end in transferring my funds but Regency honoured their quoted rate and once all my funds had reached their account the transfer happened the same morning.
I would definitely recommend them if you need to move money overseas and if you deal with Mason as your account manager then you’ll be well looked after

2 mars 2026
Avis spontané

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