I bought the washing sheets which i have used previously I find the fact you don't have to lumber bottles and boxes from a supermarket appealing. Gives you more room for biscuits. They give a super w... Voir plus
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Lisez les avis des autres
I made 1 purchase from this company. Thereafter I was plagued with emails from them. I unsubscribed on each occassion, but to no avail. I can't reply to their emails and I can't stop them. Terrible c... Voir plus
L'entreprise a répondu
I’ve been happy with the products I’ve had , reusable bamboo towels instead of paper one, soap sheets , bin bags foil. Have also sorted out Any queries I’ve had. Disappointed to read a Trust pilot h... Voir plus
L'entreprise a répondu
Love the laundry sheets, so easy to use and definitely washing everything as well liquid or powder. Foaming handwash is great too . Yet to use anti -bac or scouring pads or toilet bomb, but am confide... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
At REGN, our entire purpose revolves around developing ethical, eco-friendly products for the benefit of our valued customers and the environment. We are dedicated to the sustainable movement and do everything in our power to provide fellow eco-warriors with the products and resources they need to lead a more conscious life.
Coordonnées de contact
prospect Park, suite 6, Limewood approach, ls141ng, Leeds, Royaume-Uni
- info@regn.co.uk
- regn.co.uk
4,1
Bien
312 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 85 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Good prices and offers
Good prices and offers for many sustainable goods. Available all under one roof. Prompt delivery. Great company
20 novembre 2025
Avis spontané
Technical Failings
Systems don’t work, I ordered a subscription and the item came wrong, I took that it could be my mistake and kept it. So I just reordered the correct item and cancelled my subscriptions. Though this morning I get an email with out notice of pending subscription (even thought I cancelled) and that it was shipped. Not happy!
Now after finding a product I love I have to search again due to technical failings.
19 novembre 2025
Avis spontané
Réponse de REGN
Hi Daniel,
Thanks for taking the time to leave a review. I’m sorry to hear you’ve been left feeling frustrated.
I’ve looked into your account and the subscription wasn’t showing as cancelled on our system before the renewal was created. It was cancelled afterwards, which is why the order still went out. If we’d seen a cancellation request before dispatch, we would have stopped it for you.
Regarding the previous mix up with the scent, if you had contacted us at the time we would have happily put that right. We’re always here to fix any issues and make sure you get what you ordered.
I appreciate how this has come across from your side and I understand why you’re disappointed. If you’re able to share any proof of an earlier cancellation attempt, I’m more than happy to look into it fully and sort things out for you.
We do value your custom and I’m sorry this experience has made you feel otherwise.
Ordered bags for food bins
Ordered bags for food bins. Delivered as expected
14 novembre 2025
Avis spontané
Réponse de REGN
Hi there,
Thanks for taking the time to leave a review. I’m glad to hear your order arrived as expected. If you ever need anything else, we’re here to help.
Good product
Good product, good price.
DPD proved useless at delivering and returned the parcel back to sender, but REGN customer service responded without delay and posted the parcel out again via Royal Mail, who delivered promptly and without a hitch.
12 novembre 2025
Avis spontané
Réponse de REGN
Hi there,
Thanks for your review. I’m really glad you’re happy with the product and the price. Sorry again for the trouble with DPD, but it’s good to hear Royal Mail delivered without any issues the second time. If you need anything in the future, just let us know.
Excellent
First look as had an email saying they now sold some laundry sheets I'd bought before, however, I saw their own at a cheaper price so decided to try them and will not be going back as they are great. Smell nice and clean excellently, I will be looking for other cleaning products
1 septembre 2025
Avis spontané
Réponse de REGN
Hi there,
Thanks so much for your lovely review. It’s great to hear you gave our own laundry sheets a try and ended up preferring them. I’m really glad you’re happy with how they smell and clean.
If you decide to explore more of our cleaning range and ever have any questions, feel free to get in touch. We’re always happy to help.
Réponse de REGN
Hi there,
Thanks for taking a moment to leave a review. I’m glad to hear everything was straightforward, fairly priced and arrived on time. If you ever need anything else, just let us know.
My laundry sheets are brilliant
My laundry sheets are brilliant! Kind to my laundry and the environment but clean really effectively. I have been using them for months now and take minimal space to store!
18 novembre 2025
Avis spontané
Réponse de REGN
Thank you for such a lovely review. I’m really glad the laundry sheets are working so well for you and that you’ve been happy with them over the past few months. It’s great to hear they’re gentle on your clothes, good for the environment and still give you a proper clean.
The space saving side of them is a nice bonus too.
I really appreciate you taking the time to share this. If you ever need anything, just let me know.
My order arrived very quickly.
My order arrived very quickly.
Its great to use products that are eco friendly and kind to our planet.
18 novembre 2025
Avis spontané
Réponse de REGN
Thanks for the lovely review. I’m really glad your order arrived quickly and that you’re enjoying using products that are kinder to the planet. It’s great to have your support and I appreciate you choosing to make eco friendly swaps with us.
If you ever need anything, just give me a shout.
Excellent products and swift delivery
Very good products and very swift reliable delivery
12 novembre 2025
Avis spontané
Réponse de REGN
Thanks for the kind review. I’m really glad to hear you’re happy with the products and the quick, reliable delivery.
I appreciate you choosing to shop with us.
Pleased with laundry sheets and storage…
Pleased with laundry sheets and storage tin.
17 novembre 2025
Avis spontané
Réponse de REGN
Thanks for the review. I’m really glad you’re happy with the laundry sheets and the storage tin. It’s great to hear they’re working well for you.
If you ever need anything or have any questions, just let me know.
Highly recommend
I was looking for a sustainable and cruelty free brand and came upon REGN. Placed my first order few weeks back, bought some eco-friendly razors, cleaning products, vegan chocolate etc and so far I am really impressed. Most cleaning products of other brands have a really harsh smell and can give headaches, but REGN products, while having a scent, it is not overbearing and does not feel you breathe in toxic fumes. I love love their vegan chocolate as well. Fazit, I can highly recommend to give them a try and will definitely order more.
21 octobre 2025
Avis spontané
Réponse de REGN
Thank you so much for sharing this. I’m really glad you found us and that your first order has been such a good experience. It’s great to hear you’re happy with the razors, cleaning products and the chocolate.
I know what you mean about strong, chemical smells from other brands, so I’m pleased ours feel lighter and more comfortable to use while still doing the job. And I’m especially happy the vegan chocolate was a hit.
I really appreciate the recommendation and the trust you’ve put in us.
I bought the eating set for a 1 year…
I bought the eating set for a 1 year old, have not opened it so cannot review quality sorry. It looks lovely and the quality looks fine from outside the wrapping. I also bought 2 soap dishes which is perfect for my Christmas hamper I am doing.
12 novembre 2025
Avis spontané
Réponse de REGN
Thanks for sharing this. I’m glad the eating set looks lovely so far and that you’re happy with the look and quality from the packaging. The soap dishes sound perfect for your Christmas hamper too.
I really appreciate you choosing us for your gifts.
Do not buy their bin bags!
Apparently, 50 litre bin bags are not for 50 litre bins. In contrast with industry standards across all other brands of bin liner I could find, if you buy from Re:gn, you should know to buy 80 litre bags for a fifty litre bin! That's right! Buy bags almost twice the size you need! Otherwise they won't fit. I am clearly such an ignoramous. You would think I hadn't been buying bin bags my whole adult life, wouldn't you? And despite the order clearly saying they had sent me a 4-pack plus a 1-pack, they refused to honour the cooling-off period on the 4-pack because 1 roll was opened. So by all means buy their stuff, but don't expect any help when things go wrong. Instead, expect a smug email that thanks you 'for your understanding' even when you are spitting feathers.
11 novembre 2025
Avis spontané
Réponse de REGN
Hi Amy,
We appreciate you taking the time to share your feedback. To clarify for others reading, our 50L cornstarch bin bags are correctly described and measured by capacity, not by the physical dimensions of a bin. Compostable bags don’t stretch like plastic liners, so a 50L bag is intended for bins up to that size but won’t provide an overhang. For a 50L bin, the 80L option gives extra material to fold over the rim, which many customers prefer.
Your order was for a 5-pack bundle, and one roll was opened. As outlined in our returns policy, we can’t accept returns on opened or partially used items for hygiene reasons. The cooling-off period applies to unused goods in their original condition, so this policy was applied correctly.
We’ve followed both our product descriptions and our published returns policy accurately, but we’ll continue to make sizing guidance even clearer to help customers choose the best fit in future.
One product did not meet expectations but the company certainly did
With any company, 99% of all transactions are problem free. What sets certain companies apart is how they deal with the 1%.
I bought a bundle of multiple boxes of dishwasher tablets which were on offer (Purum) which did not meet expectations. I requested a return of the unopened boxes for a pro-rata refund. Return postage of the unused ones was at my expense, which is fair as they're not faulty, just not as effective as other brands, even other eco brands.
I dealt with a chap called Craig, who was courteous and professional. As the refund was for an unused portion of a bundle, the offer of a refund for the unopened packs was a goodwill gesture, not a legal obligation, so I accepted store credit, which was issued without quibble and he even got back to me to suggest alternatives.
I have no wish to force losses on small businesses but nor do they prioritise profits over customer satisfaction. As such, I felt the way I was treated was more than fair and worthy of praise, hence the unsolicited review.
10 novembre 2025
Avis spontané
Réponse de REGN
Thank you so much for taking the time to share such a thoughtful review.
We really appreciate your understanding and fairness, especially in how you described your experience. It’s true that things occasionally don’t go as expected, and your kind words about how the situation was handled mean a lot to us.
I’m glad we were able to find a solution that worked for you and that you felt supported throughout. Feedback like yours helps us continue improving while staying true to what matters most, treating our customers with honesty and respect.
It was an absolute pleasure to help, and we’re truly grateful for your kindness and understanding.
Thank you again for your patience and for giving us the chance to make things right.
Sadly didn't work for us
We bought the dishwasher leaves which I really wanted to work so that we can cut down on packaging and plastic covered detergent capsules. Sadly crockery, glasses and cutlery were left smeared despite trying different dishwasher settings.
2 novembre 2025
Avis spontané
Réponse de REGN
Hi there,
Thanks for your review. It sounds like this might have been meant for another company, as we don’t sell any dishwasher “leaves”. Re:gn only stocks dishwasher sheets and tablets, which work a bit differently depending on the brand.
If your experience was with one of our products, we really appreciate the feedback — it helps us keep improving. If you’d like us to look into it further, just check your order confirmation and drop us a quick message.
Perfect product!
6 novembre 2025
Avis spontané
Réponse de REGN
Thanks so much for your review — we’re really happy to hear you loved it!
Deceitful description of goods
Advertised as poo bags. These are not bags. They are single sheet of plastic. No handles, no means to keep your hands clean. I will not buy again.
16 août 2025
Avis spontané
Réponse de REGN
I’m sorry you feel this way, but your claim that the product description is “deceitful” is simply not true. The item is clearly advertised as poo bags because that’s exactly what they are. There’s no requirement for a poo bag to have handles — many do not — and this is reflected accurately in both the product photos and description.
You’re the only person to leave a negative review on this item, while the rest of our customers have been very happy with their purchase.
I love this product and customer…
I love this product and customer service are lovely also. It is great to speak to a Human and be helped .
I have tried other washing sheets but I now stay with this one
Thank you
Vee
10 octobre 2025
Avis spontané
Réponse de REGN
Hi Vee,
That’s such a lovely message, thank you! We’re really pleased to hear you’re happy with both the product and our customer service. It’s great to know you’ve found the washing sheets that work best for you.
Thanks again for your support, it really means a lot.
the experience was fine
the experience was fine. A very efficient provider. Very quick, no time to change an order, bosh zoom , its out of the door and on its way.
The product.. shipped from China, - its about money not CO2. probably will purchase the alternative.
25 octobre 2025
Avis spontané
Réponse de REGN
Hi there,
Thanks for your feedback — we’re glad to hear you found our service efficient.
You’re right that some of our products are made overseas, including in China. This allows us to keep prices affordable so more people can make the switch to eco-friendly options. The more households that choose sustainable products, the bigger the overall positive impact — even when factoring in transport emissions.
We always work closely with our suppliers to ensure responsible production and continue looking for ways to reduce our footprint where possible.
Réponse de REGN
Thanks for your review! We’re really glad you’re happy with the products and find them good value.
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