Reinedeluxe Avis 4

Have been waiting on an order since 5 december 2024. I received a « your order is on the way » email a couple of weeks later AFTER I contacted them to ask why it was taking so long to send it. Upon arrival I had to pay customs fees as high as the product itself. They told me they would send it back as a gift and I have been waiting ever since.
I was able to get an answer back from the multiple emails I sent but nothing ever happened. No product and no refund.
At this point I just want my refund!!

Ik heb via facebook op 23 april 2025 een bestelling geplaatst voor de locked duo set en tot op heden (13 juni) nog niks ontvangen. Ik heb hún verschillende keren hierover gemaild en dat ik mijn geld terug wil. Er wordt niet geantwoord. Dit bedrijf/organisatie is een scam. Niks bestellen bij hun. Ze moeten gerapporteerd worden als een scam bedrijf die geld van mensen beroofd. Ze verdienen helemaal geen ster, niet eens eentje.

This product did not meet expectations. Despite its advertised strong hold, the glue failed to secure the lace and washed off easily with water. I cannot recommend it for anyone seeking a reliable lace adhesive.

Placed order on 29th September and the items have not been dispatched or shipped. Tired contacting the company by email on several occasions and no response.
As a new customer, I will not be ordering from this company based on a facebook false advertisement.