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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have a Costway zero-gravity full body massage chair from Relaxacare and it's the best investment I've ever made for my daily life!! I recover faster from my workouts, sleep better, deeper and l... Voir plus

Noté 5 sur 5 étoiles

Last week had a doctors appointment my doctor recommended red light therapy for my health issues. Looked up shops near me and I visited relaxacare in Burlington. Jason and Alex were so helpful lea... Voir plus

Noté 5 sur 5 étoiles

The customer service is beyond excellent! Very knowledgeable of all products. They made my decision to purchase my sauna easy and flawless. Can’t say enough amazing things about them. Highly recommend... Voir plus

Noté 1 sur 5 étoiles

NEVER ! Never ! never buy from Relaxacare . Bought a massage chair paid advance - never delivered scammed me out of my money. Big scammers ! Plus no answers what a fraud company this guy is runn... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Boutique de santé et beauté

Écrit par l'entreprise

At Relaxacare we offer a wide range of products such as massage chairs, saunas, red light therapy, hot tubs and much more. Our goal is to be apart of every consumers health journey. We provide communication and education to all our valued customers.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

149 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service, highly recommend

Last week had a doctors appointment my doctor recommended red light therapy for my health issues.

Looked up shops near me and I visited relaxacare in Burlington. Jason and Alex were so helpful lead me through the process and I ended up buying a massage chair and sauna package deal. Will come in 2 weeks with insulation included.

8 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

The customer service is beyond…

The customer service is beyond excellent! Very knowledgeable of all products. They made my decision to purchase my sauna easy and flawless. Can’t say enough amazing things about them. Highly recommend!

17 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Highly recommend!!!

I have a Costway zero-gravity full body massage chair from Relaxacare and it's the best investment I've ever made for my daily life!!

I recover faster from my workouts, sleep better, deeper and longer and I feel much less stressed throughout the day from getting regular tension relief.

White glove service was very much appreciated. Their guys brought our chair up to our main floor and showed us all the functions and everything! Super satisfied.

24 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Health experts

I came into Relaxacare today to find a sauna and had a wonderful experience.

The team was nice and knowledgeable.

Got a great deal would definitely recommend going in if you take your health serious.

16 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Several of us have been scammed by this…

Several of us have been scammed by this site that doesn't pay its commissions through GoAfPro; it's a pure scam.

8 avril 2026
Avis spontané
Logo de relaxacare.ca

Réponse : relaxacare.ca

Hello, we have flagged this review as we have no idea what this review is about. You did not buy from us or did you promote for us and we have no records on file. Either this is yet again another competitor leaving us bad reviews or you have been misinformed. If this was truly a business why would someone make a new profile and post it and not post it under the business?

Noté 1 sur 5 étoiles

SCAMM

4.5 stars for this site that doesn't respect its ambassadors and doesn't pay its commissions. It's a scam. Either they pay, or we will. There are many of us.

17 avril 2026
Avis spontané
Logo de relaxacare.ca

Réponse : relaxacare.ca

Hello, we have flagged this review as we have no idea what this review is about. You did not buy from us or did you promote for us and we have no records on file. Either this is yet again another competitor leaving us bad reviews or you have been misinformed. We also see you left a 1 star today on another company as well. This is not based on any experience with us and your attacking us randomly. If this was truly a business why would someone make a new profile and post it and not post it under the business?

Noté 5 sur 5 étoiles

Love my sauna

Love my sauna! Best price and great service. Sales people were very knowledgeable and order went smoothly. Very happy and would highly recommend

1 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Incredible experiance.

I purchased a Sauna from Relaxacare and it arrive within 3 days, set up by David and Carter and it was an absolute amazing experience. Both were kind and patient with my all my questions so I would totally recommend the White Glove service.

I had been shopping around for months going to different places and the experience was abysmal at best. Relaxacare answered all of my questions and tailored the sauna and purchasing experience to what I was looking for and I am not ready to purchase my massage chair and wouldn't go anywhere else.

1 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Relaxacare Burlington store provided me…Excellent Teamwork and Service

Relaxacare Burlington store provided me with outstanding service and unconditional support with my purchase of a Costway 2 person sauna. The sales team headed by Alyssa and staff were professional, pleasant and well informed regarding that product. They were instrumental in making our decision to purchase from Relaxacare. Ryan in tech support is to be commended for his excellent knowledge and persistence in helping to resolve an issue we had with one component. He doesn't have the words "give up" in his vocabulary. Thanks to all the staff involved in making our purchase such a pleasant experience. Well Done, Burlington store team!!!

13 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Knowledgeable staff

Knowledgeable staff. I can see that they are passionate about quality, health products and a good experience. Definitely worth the trip to see them in person.

6 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Hands down best service

Hands down, Relaxacare is the best wellness company in the business. Starting with Customer Service. Jason and his team care for you right from the start. Thoughtful, knowledgeable, and they have the best prices on massage chairs, saunas and essentially anything in the wellness space. I wouldn’t go any where else for my wellness products.

9 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

I got my sauna at Relaxacare

I got my sauna at Relaxacare. It was the best price and we love it! Got it on time and it looks great in our home. Everything went very smoothly and people were very helpful and informative. I would highly recommend them.

9 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Bad service....They delivered a broken…

Bad service....They delivered a broken sauna when I call them for refund or replacement they stopped replying me. I think most of their google reviews are fake.

1 mars 2026
Avis spontané
Logo de relaxacare.ca

Réponse : relaxacare.ca

We have investigated and know of the company that is doing these 1 star reviews and our legal counsel is now involved. This is not a genuine review and 2 back to back reviews indicating we are a scam is outlined due to us winning in this market and companies not liking us hence the fake reviews. We have many google reviews and zero evidence our reviews are fake and unfair to randomly say this. In fact in our store we have cameras and we do live reviews with thousands of customers and have proof of our reviews. You can check our social media pages and our network group.

Hello, clearly this is a scam since the 1 star before this was also from the united kingdom and your location is in India. We know this is a competitor doing this. We will respond accordingly. We take claims like this very seriously. However, after carefully reviewing our order records and service tickets, we have no record of a broken sauna being delivered to a customer under this name or of any unresolved request for a refund or replacement. We have over 1300 google reviews and you can check those users leaving reviews and you will see they have left reviews on other brands or companies making it impossible for us to have " fake reviews" but the wording for sure means that this is a competitor trying to attack us. We know who this is and we will be sending a legal letter to this company for attempting to sabotage our good name

Relaxacare has fulfilled over 47,000 orders and maintains strict procedures for handling freight deliveries and product issues. In the rare situation where a product arrives damaged, our team responds quickly to arrange replacement parts, exchanges, or manufacturer support. We do not ignore customers reporting legitimate issues. again as mentioned in our last 1 star that was illegally done we have ai systems that prevent " not responding" so the attempt to say we are not responding is impossible and its being used as a tool to hurt our good name

We also respond to all emails and phone calls received through our support channels. At this time, we have not located any communication matching the situation described in this review.

If this review has been posted in error, or if the reviewer believes they are referencing a genuine Relaxacare order, we encourage them to contact us directly at Info@Relaxacare.com with an order number so we can investigate immediately.

Relaxacare takes its reputation and customer trust seriously. Publishing inaccurate or misleading claims about a business can cause unnecessary harm, and we will always address such situations transparently.

We remain available to resolve any legitimate customer concern.

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