Absolutely the worst experience you could ask for with ordering an engine, they like to list incompatible engines for your car so you end up buying the wrong one and then charging you again when you t... Voir plus
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called in to verify I was purchasing the correct engine , and to verify shipping address. The woman I spoke to was more than helpful and answered every question I had what I liked the most was I didn’... Voir plus
Questions answered by an American, all answers believable and too the point. Purchases like this are a gamble both for the company who sells, and for the customer who doesn't know for sure if this is... Voir plus
I want to say that I am expecting great results from Reman Engine but you, the review company, are asking way too soon for rating. I still have not heard from the company to get some answers like: 1-... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Successfully delivering our services for over 20 years, Reman-Engine.com is your online resource for Used and Remanufactured engines. Our experienced and knowledgeable customer service representatives will help you with every step of the process.
Coordonnées de contact
Etats-Unis
- reman-engine.com
4,0
Bien
163 avis
A répondu à 57 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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So far so good
So far so good! Easy checkout process. Will update when I recieve the engine
17 septembre 2025
The waiting time is bad and customer service and sales need to stay in the same page about timing and shipping
The waiting time and response is horrible bad
I own a mechanic shop and never had to wait so something this long
4 août 2025
Emailed and said 7-14 days then called…
Emailed and said 7-14 days then called and said 6-8 weeks should at least offered free shipping
12 septembre 2025
Réponse de Reman-Engine.com
Our website states that most in stock items ship quick, however, this Toyota engine has extended shipping times due to part shortages. Since you are unsatisfied with your order prior to shipping, we have issued a full refund.
On the phone order
On the phone order - assistant was very knowledgeable and very patient. Great experience.
12 septembre 2025
I ordered a reman motor 6 days ago and…
I ordered a reman motor 6 days ago and my order still hasn't been processed. It seems that this company doesn't actually remanufacture engines but resells others. In any case there is no information on whether or not I will get a motor. I asked to cancel the order and was advised I might have to pay a cancellation fee.
Ridiculous, and an illegal business practice. I expect an immediate refund or I will take recourse with my credit card issuer.
11 septembre 2025
Avis spontané
Réponse de Reman-Engine.com
Thank you for your feedback! We reached out to you to notify you that this particular engine had a 2 week build time. Since you are not satisfied with your purchase, we have issued a full refund back to the original method of payment.
Questions answered by an American
Questions answered by an American, all answers believable and too the point. Purchases like this are a gamble both for the company who sells, and for the customer who doesn't know for sure if this is a good used engine, or junk. I trusted this man, 'Tim', extension 1919 for several reasons, and believe the used engine will do what I want and be worth the money and time to replace the one I am replacing; cracked block/ boat engine, overheated.
10 septembre 2025
Easy peasy
How quick the the exact engine was identified and the same for completing the sale.
9 septembre 2025
Getting answers and the time I have…
Getting answers and the time I have spent on the phone is insane. Ordered almost a month ago. Not even close to shipping.
12 août 2025
Réponse de Reman-Engine.com
Thank you for your feedback! The order was placed 2 weeks ago and has indeed been shipped. The tracking number was not scanned into the system and we apologize for that. We are waiting on an update from the fright company and will have the tracking number over to you shortly.
Joseph was amazing to work with
Joseph was amazing to work with, I really appreciated his help.
5 septembre 2025
Great Review for ordering , Lets see how fast the Engine Comes
So Far 5 star for ease of ordering and site use, HOwever lets see how fast i get my motor.
29 août 2025
Extremely frustrated!
Extremely frustrated!! Spent over 3k to get the cold shoulder! I've called in multiple times and sent pictures of my issue. Seems I just get swept under the rug. Whoever answers the phone does not seem to care about your vehicle being down. Do youself a favor and buy anywhere else. This is ridiculous. I guess im just spending extra money since they can't get me an answer. 2 days have went by since I was told I should have an answer in a couple hours! Not good business.
25 août 2025
Avis spontané
Réponse de Reman-Engine.com
Thank you for your feedback! Unfortunately, we do not have any warranty claims for this order number. Furthermore, Carb Application Installer Must Retain Fuel Pump Eccentric from Core. Should you have any further questions or concerns, please do not hesitate to contact us.
AMAZING CUSTOMER SERVICE
AMAZING CUSTOMER SERVICE. THE PROTECTION FOR THE CUSTOMER WITH VERIFYING THAT I WAS THE ONE WHO ACTUALLY ORDERED THIS! FEELS LIKE THEY ACTUALLY CARE ABOUT THEIR CUSTOMERS!
25 août 2025
Helpful customer service
Helpful customer service, answering all my questions and also courteous.
26 août 2025
Customer friendly website
They had the engine I needed. I was able to order it online and have it shipped directly to the mechanic.
22 août 2025
2018 dodge
So far great start in purchasing a rebuild
Had to put in a warranty claim as the motor was no good, no response it has been 10 days and still pending. no one will answer or get back to you. The worst customer service i have ever seen.
20 août 2025
Réponse de Reman-Engine.com
Thank you for your feedback! A warranty claim was filed with us 5 days ago. Our technicians have been in contact with your repair facility for diagnostics. A replacement unit has been approved and should be arriving shortly.
Shelly was great and very helpful
19 août 2025
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