Remedy Legal Avis 8

I live in one of those big purpose-built student blocks (the ones that are run by a private operator rather than the uni). Toward the end of my contract they hit me with a charge for damage to a shared area on my floor but I hadn't done it, and as far as I knew nobody had even reported anything during the year. They said it would come out of my deposit unless I "accepted responsibility" and I felt completely stuck. The contract I'd signed wasn't a normal tenancy and everyone kept telling me PBSAs are "different" and that the usual renter protections don't really apply; but I didn't know if that was true or just something staff say to make you go away. I tried Remedy after it was recommended by a friend. It actually understood that my setup wasn't a standard tenancy and adjusted its questions accordingly. It asked who managed the building, how the deposit was held, and whether the charge had been broken down properly. It then walked me through what the operator could and couldn't do, and where I'd stand if I refused to pay. It then helped me write a calm reply asking for evidence and an itemised breakdown, and pointing out a couple of things in their own terms and conditions I’d never noticed. I sent it expecting a fight but they came back saying they'd "reviewed" the charge and were dropping it. What I appreciated most was that it didn't pretend to be a lawyer or scare me with jargon. It just helped me say the thing I would have said myself if I'd known how. Genuinely useful, especially for students in PBSAs who get told their situation is too unusual for normal advice to apply.

I am thoroughly impressed and completely satisfied with the Remedy Legal app and the comprehensive, user-friendly guidance it provides on housing law. In a market where reliable, tenant-focused legal tools are scarce, this app truly fills an important gap. My advisor took the time to walk me through the app's features, and thanks to their clear instructions, I was able to get clear answers to my housing questions and feel much more confident about my situation.
I'm giving the Remedy Legal app a well-deserved 5 stars because it delivers quick, accurate answers to housing concerns. What truly sets it apart is the ability to access everything in your native language, making complex legal information accessible to everyone.

Excellent support from a team who really care about their customers. Quick responses and answered all our questions to get things sorted.

I cannot recommend Remedy Legal highly enough. After living peacefully in my flat for two years as an excellent tenant, I suddenly found myself facing a retaliatory Section 21 eviction notice simply because I requested basic repairs after 6+ weeks of delays. As someone without legal expertise, I felt completely overwhelmed and disadvantaged against a landlord who clearly knew how to manipulate the system. I sent them all my documentation, and he immediately got back to me with a detailed analysis that identified multiple critical issues I would never have spotted on my own. Why Remedy Legal is different: they use sophisticated analysis models to review documents and identify breaches that even careful tenants would miss. These aren't obvious issues - they're technical legal requirements that landlords routinely skip, betting that tenants won't catch them. Remedy legal caught every single one. This completely leveled the playing field between me and a landlord who was clearly experienced at using the system to bully tenants. If you're facing an aggressive landlord who seems to know all the tricks to manipulate the system while you feel like you're fighting with one hand tied behind your back, Remedy legal will untie that hand. The technical breaches he identified would have taken me months to research and I still probably wouldn't have found them all. He found them in days.

The Remedy team helped my dealing with some issues with my tenancy. They detected the deposit had been registered lately and helped me in the communications with the relevant teams.

Their platform is coming together very nicely and would definitely recommend it for anyone having problems with their tenancy or landlord.

The Remedy team helped me through a deposit claim with my old landlord. They informed me of rights I didn't even know I had, guided me throughout the whole process, and displayed excellent customer service and professionalism. I highly recommend Remedy to anyone looking for help with a housing dispute.

They were really helpful, not only from a technology point of view with uploading the contracts but the team offered great guidance throughout - could not recommend more

I had a great experience with Remedy.

I had an issue where my estate agent was not returning my deposit, and I thought I was out of options until I used Remedy.

They were super helpful in explaining my options were in an easy-to-understand way. I was really impressed with how smooth and stress-free getting my deposit returned was after using Remedy. They were great in offering info and solutions that I didn't know I could do.

I would highly recommend using them if you are in a similar situation.