Rennet and Rind Avis 

Réponse de Rennet and Rind

13 juil. 2023

Thank you for your cracking review! 'If you like yer cheese, be rude not to use R&R' - we couldn't have put it better ourselves!

It's fantastic to hear you're pleased with the quality of our cheese, our communication, delivery timings, and packaging. After all, we aim to provide the best cheese experience all-round.

So, as a fellow cheese lover, welcome to our Rennet & Rind British cheese community, Paul. We're delighted to have you on board and look forward to serving up more cheesy goodness for you.

Best regards,
Perry

Réponse de Rennet and Rind

13 juil. 2023

Dear Richard,

I sincerely appreciate your feedback and am truly sorry to hear that your delivery experience did not live up to the standards we strive for. It's essential for us that our cheeses arrive in the best condition and as quickly as possible, especially in warmer weather.

We continually work on improving our packaging and delivery process, and your feedback provides valuable insight for us. Please be assured that we're already looking into this issue and will do everything we can to make things right.

Again, I want to express my deepest apologies for the inconvenience. If you'd like to discuss this further or have any other suggestions for us, please don't hesitate to get in touch directly.

Thank you for being part of the Rennet & Rind British cheese community, and we hope to have the opportunity to serve you better in the future.

Best wishes,
Perry

Réponse de Rennet and Rind

13 juil. 2023

Thank you for your splendid review! We're absolutely thrilled to hear that your friend enjoyed the May mystery box as a birthday gift, and that it arrived just when you wanted it to.

Nothing pleases us more than playing a part in spreading joy and delight through our cheeses. After all, a gift of cheese is a gift of love, isn't it?

Thank you for choosing Rennet & Rind for your gifting needs. We look forward to helping you delight more friends and loved ones in the future.

Best wishes,
Perry

Réponse de Rennet and Rind

13 juil. 2023

Dear Jim,

Thank you for your honest review and feedback. I'm sorry to hear that the selection you received didn't meet your expectations this time.

Our Mystery Box is specially curated for when each cheese is at its peak condition and reflecting the best of the season's offerings. Artisan cheese, as with all natural and handmade products, can ebb and flow. It sounds like we caught your personal individual selection on an ebb.

We appreciate your positive comments about our delivery and packaging, and I'm glad to hear that you found the insulated bag useful.

We're committed to providing a great experience and the best possible cheeses, so I would be delighted if you would give us another opportunity to impress you with our selection. We would be more than happy to assist you in selecting cheeses that might better match your tastes.

Thanks for being part of our Rennet & Rind British cheese community. Please feel free to reach out if you have any other comments or suggestions.

Best wishes,
Perry

Réponse de Rennet and Rind

13 juil. 2023

Thank you for the fantastic review! We are thrilled that you enjoyed our products and found our customer service top-notch. We pride ourselves on delivering great-tasting cheeses, lovingly matured and perfectly packed, so it's always rewarding to hear that our efforts are appreciated.

Your kind words about the taste and packaging of our cheese selection are music to our ears. After all, our mission is to introduce people to the delights of artisanal British cheese and to create memorable culinary experiences.

Your review has certainly made our day. We're so glad you've enjoyed some of the best cheese you've ever tasted with us, and we look forward to delighting your palate again soon.

Thanks for being part of our Rennet & Rind British cheese community.

Best wishes,
Perry

Réponse de Rennet and Rind

13 juil. 2023

Dear Susan,

Thank you so much for your positive review! It's wonderful to hear how much you enjoyed our mystery box - it's indeed a perfect way to sample the wide variety of cheeses we have to offer. We're delighted that the selection has given you some clear favourites for future orders.

Your appreciation of the quality and taste of our cheeses is very gratifying. Our team puts a lot of effort into curating and maturing cheeses that our customers will love, and it's always a joy when our customers share in our passion.

We can't wait to serve you again and continue to introduce you to the best of British artisanal cheese. Thanks for being part of the Rennet & Rind community, Susan.

Best wishes,
Perry

Réponse de Rennet and Rind

13 juil. 2023

Dear Harriet,

Thank you so much for your lovely review! We're thrilled that you find our service reliable, and even more so that you're enjoying our selection of artisan cheeses.

Helping you with your cheese needs and delivering that perfect cheese experience every time is our ultimate goal. We're always here to assist you in the future.

Best wishes,
Perry

Réponse de Rennet and Rind

13 juil. 2023

Dear Ellie,

Thank you so much for your review! It's fantastic to hear that you found our customer service exceptional, as we always aim to deliver the best experience possible for our cheese lovers.

It's lovely that you thought of us for your dad's birthday cheese and wine tasting. It's a joy to be part of these special family moments. We hope your dad enjoyed the pairings, and that you felt like a wine and cheese pro for the day!

Remember, we're always here to help with any future pairings or cheese advice you need.

Thanks again,
Perry

Réponse de Rennet and Rind

13 juil. 2023

Dear Bryan,

Thanks so much for your review! We're over the moon that you enjoyed the cheese and crackers. After all, what's not to love about a good cheese and cracker combo, right?

We're looking forward to providing more of the same great quality for you in the future.

Best Wishes,
Perry

Réponse de Rennet and Rind

13 juil. 2023

Thanks a bunch for taking the time to share your feedback. I couldn't be happier to hear you've been enjoying our selection! The Bix is indeed a favourite, and I totally understand the need for a bigger portion - it's just so tasty!

I'm delighted to hear the Young Buck paired well with your chosen accompaniments. That's the beauty of good cheese, it brings a whole new dimension to food pairings!

Looking forward to delivering more fantastic cheeses to your door in the future.

Cheerio,
Perry

Réponse de Rennet and Rind

13 juil. 2023

Dear Merlyn,

Thank you for your feedback and it's wonderful to hear you thought our service was brilliant.

I'm sorry to hear of the allergic reaction you've experienced. We do aim to provide as much information as possible regarding the cheeses we provide, including the starter cultures used. All our labels do comply with government allergen legislations.

Thanks again for your feedback and we look forward to serving you in the future.

Best wishes,
Perry

Réponse de Rennet and Rind

13 juil. 2023

Dear Julie,

Thank you for your kind review! We're delighted to hear that our service helped you discover new cheese varieties. It's always a joy to open up the world of artisan cheeses to our customers, and we're thrilled that you enjoyed your delivery.

Fast delivery and excellent cheese are indeed what we strive for, so it's heartening to hear that we're hitting the mark. Thank you for being a part of our Rennet & Rind British cheese community!

Best wishes,
Perry