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Lisez les avis des autres

Noté 1 sur 5 étoiles

Went from London to Coventry to view their single room via booked appointment. On arrival to appointment , i was shown a wrong double room. Upon enquiry, i was told single room has gone over the weeke... Voir plus

Noté 5 sur 5 étoiles

Absolutely fantastic rental company, second to none. Everything is efficient and quick and all online which make things so much easier than signing a million forms, ten times over. Carrie was fa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a really great experience renting my room through Rent Room! Everything was exactly as shown in the pictures – clean, comfortable, and just what I expected. A special shout-out to Carrie and And... Voir plus

Noté 5 sur 5 étoiles

I found myself in a really bad position and needing a home quickly, I found Carrie at Rent a room and the experience from start to finish was amazing. I had a few financial issues, but carrie advised... Voir plus

À propos de l'entreprise

  1. Société de gestion immobilière

Écrit par l'entreprise

RENTAROOM a letting agency specialising in shared housing (House of Multiple Occupation - HMOs). We manage properties in Coventry, Nuneaton, Hinckley, Tamworth and Rugby.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

128 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 16 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,1

Tous les avis

(128)

27 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great letting experience

The letting process from beginning to end was fast and seamless. Carrie was really great help too and my partner was able to move into his ensuite room just in time. In one word, it was a wonderful experience.

13 février 2024
Avis spontané
Noté 5 sur 5 étoiles

My name is lee and I have currently…

My name is lee and I have currently just moved into a room with rentaroom. Their site was really easy to use and the staff are super responsive! I was homeless living on the streets and Carrie an Andy who dealt with me was so helpful and understanding and the turn around for me moving into the room was so quick! I’m so greatful for them two helping me out!
Highly recommended 5*****

14 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Swift, simple and very professional

Great experience, I worked with Carrie who was wonderful - delivering superb communication in every stage of the moving process making it feel extremely easy and stress free - allowing me to move in very quickly. Moving felt a lot better with the support provided and everything is amazing so far & meets expectations.
Thanks to Carrie & Rent a Room both.

19 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Fantastic service

Carrie was very helpful and nice during the whole process of moving into the room and made it easy to understand the things I was confused about, the room was well looked after, very clean and modern.

12 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

An experience worth recommending.

Have had quite a great experience with Rentaroom, from viewing, referencing and leading up to check in. My advise to anyone wishing to rent with rentaroom (which I am sure will be appreciated) is to be forthcoming and honest. I feel very lucky to have dealt with real people with empathy, and not robots. Shout out to Andy and Carrie for a stellar job they are doing.

24 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Smooth move in

Carrie from Rent a room helped me move in, and also helped with my friend. Even gave me a lift to my friend's room and then back to my room as I had no car. Issues have been documented and promised to be rectified soon

17 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Nice open spaces

Nice open spaces, warm temperature, reliable appliances and equipment, friendly staff and residents.

8 novembre 2023
Avis spontané
Logo de RENT A ROOM

Réponse de RENT A ROOM

Thanks for your kind review Daniel, we hope you enjoying living in your new home :-)

Noté 5 sur 5 étoiles

We have used Rent A Room for several…

We have used Rent A Room for several years to manage our properties and could not reccomend them highly enough. With all the ups and downs a property business throws at you it was so reassuring to know our properties were in safe hands and being well looked after. In particular I would like to mention Julie at Rent A Room who always goes above and beyond to help myself as a landlord and is a reassuring voice at the end of the phone, thank for all your help!

2 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

Professional and efficient service from…

Professional and efficient service from start to finish, any questions answered promptly and nothing too much.
Warm welcome and highly recommended
Craig

13 septembre 2023
Avis spontané
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Réponse de RENT A ROOM

Thanks for your feedback Craig, we hope you enjoy living in the house :-)

Noté 5 sur 5 étoiles

Superstar Carrie

Carrie was absolutely amazing & helped me get sorted as soon as she possibly could

30 août 2023
Avis spontané
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Réponse de RENT A ROOM

Thanks Chris, glad you had a good experience. Hope you enjoy your new home. If there's anything we can do please let us know.

Noté 4 sur 5 étoiles

Floor should be more clean and cleaner should come at least once a week. Bedding is not ok

Floor should be more clean and cleaner should come at least once a week. Bedding is not ok I can't sleep properly. Can we change that please

4 septembre 2023
Avis spontané
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Réponse de RENT A ROOM

Hi Ravinder, the cleaners come twice per week as per the advert and contract.
We do not provide bedding, other than the mattress protector which is hotel standard, so I'm not sure the issue here? Please contact us via the tenant app is there is something you want us to look at specifically.

Noté 5 sur 5 étoiles

Shout-out: Andy and Carrie

My partner and I recently moved in together for the first time with the help of Rent a Room. Both Andy and Carrie are absolutely amazing people who helped us every step of the way, so friendly and helpful with any of our questions.
Thank you so much!

30 août 2023
Avis spontané
Logo de RENT A ROOM

Réponse de RENT A ROOM

Thanks for your positive review, we'll pass your thanks on to Andy & Carrie! Hope you enjoy your stay in the property :-)

Noté 5 sur 5 étoiles

One of the staff members has always…

One of the staff members has always gone above and beyond for me - Carrie. Whenever I've needed anything at all she has been there for me, from maintenance issues to rearranging and moving furniture which she really didn't need to do. I cant thank her enough, and she is a credit to rent a room.

31 août 2023
Avis spontané
Logo de RENT A ROOM

Réponse de RENT A ROOM

Thanks for your positive review, we'll pass your thanks on to Carrie! Hope you enjoy your stay in the property :-)

Noté 5 sur 5 étoiles

Very professional and helpful

Very professional and helpful, cheerful and polite.

22 août 2023
Avis spontané
Logo de RENT A ROOM

Réponse de RENT A ROOM

Thanks for your positive review, hope you enjoy your stay in the property :-)

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