Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Within 24 hours of enquiring, we had an engineer fix the issue. All in all, a great service from booking to completion.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I just used RepairAid for the first time today for a broken washing machine. Found them through the internet so thought I’d share a review for anyone else looking. I got an appointment quickly - withi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Can't fault them in any way. Was recommended Repair Aid by Howdens who had supplied my now out-of-warranty dishwasher and they were able to book me in for the next working day, and explained cl... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I don't normally leave reviews but in all honesty this company has been beyond decent. I manage a number of properties in north and west London and this company (ie. RepairAid) always seems to fix the... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de réparation d'appareils électroménagers
  2. Service de réparation de réfrigérateurs
  3. Service de réparation de lave-linges et sèche-linges

Écrit par l'entreprise

Welcome to Repair Aid. We are a leading appliance repair company with a head office in the heart of London. Here at Repair Aid, we specialise in on-site kitchen appliance repair services for both domestic and commercial customers across London. We are fully qualified and we can repair all major makes and models of domestic appliances including washing machines, dishwashers, tumble dryers, ovens and cookers, fridges and freezers. All our repairs come with exclusive benefits including 12 month guarantee on parts and labour. Our vans are fully stocked with spare parts so we can fix your appliance on the first visit too.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

96 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(96)

3 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Good service

Good service. Recommend

8 mai 2018
Avis spontané
Logo de Repair Aid London Ltd

Réponse de Repair Aid London Ltd

Dear Nicholas, it's great to hear that you would recommend us. Thank you for your feedback.

Noté 5 sur 5 étoiles

Have used Repair Aid several times and…

Have used Repair Aid several times and they have always been very good. Polite, prompt and efficient service with good communication.

8 mai 2018
Avis spontané
Logo de Repair Aid London Ltd

Réponse de Repair Aid London Ltd

Thank you for taking the time to share your experience online, Lucy. We are happy to hear that everything went well and that you would trust us again

Noté 5 sur 5 étoiles

Amazing service ever!

Amazing service . Very professsional and trust worthy.

Came on time fixed the issue and took the time to explain what it was.

Thank you robbie East London :)

3 mai 2018
Avis spontané
Logo de Repair Aid London Ltd

Réponse de Repair Aid London Ltd

Dear Robbie, thank you for choosing us! It's always nice to hear from our happy customers.

Noté 5 sur 5 étoiles

Very good service

Very good service. Professional polite and punctual.
This company calls back when they say they will.
Would highly recommend.

1 mai 2018
Avis spontané
Logo de Repair Aid London Ltd

Réponse de Repair Aid London Ltd

Dear Jacqueline, thank you for the kind words. It's great to know that you were pleased with the service provided.

Noté 5 sur 5 étoiles

Prompt polite and very speedy diagnosis…

Prompt polite and very speedy diagnosis and repair

25 avril 2018
Avis spontané
Logo de Repair Aid London Ltd

Réponse de Repair Aid London Ltd

Dear Caroline, thank you for the kind words. We are glad to hear that you were happy with the service.

Noté 4 sur 5 étoiles

Very good repair

Very good repair, polite repairer.

13 avril 2018
Avis spontané
Logo de Repair Aid London Ltd

Réponse de Repair Aid London Ltd

Dear Mr Jones, Thank you for sharing your opinion. We're glad you feel pleased with your service.

Noté 5 sur 5 étoiles

very good ,repair man was a gentleman…

very good ,repair man was a gentleman ,great attitude fix problem
put our minds at ease would recommend again .

26 mars 2018
Avis spontané
Logo de Repair Aid London Ltd

Réponse de Repair Aid London Ltd

Dear George, thank you for your kind words. It's always nice to hear such nice words from our happy customers.

Noté 2 sur 5 étoiles

Fridge repair

I called Repair Aid to fix my Samsung refrigerator. The repair involved replacing a heat element. Two visits were required at approx £42 per visit, the engineer was efficient and pleasant, however the company charged me in excess of £90.00 for a part that was readily available on the internet for £36.36. When I challenged the office about the 200% mark up they were adamant that the charge should remain, no hint even of negotiation. I'm preparing to take further steps to prevent others being caught by this company's inexcusable profiteering.

26 mars 2018
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Excellent and very professional. I’ll recommend them without any reservations

20 mars 2018
Avis spontané
Logo de Repair Aid London Ltd

Réponse de Repair Aid London Ltd

Thank you, Jess! We appreciate our customers and are happy to hear when they are pleased with our services!

Noté 5 sur 5 étoiles

American style fridge freezer

My American style fridge freezer developed an intermittent defrost. I reported this on a Friday and Repair Aid booked me in for their first available slot on the following Monday. The engineer was obviously very well trained and was happy to explain how he was going to diagnose the fault and what needed to be replaced to fix it. He fixed it rapidly and was very polite throughout. Thoroughly recommended!

19 mars 2018
Avis spontané
Logo de Repair Aid London Ltd

Réponse de Repair Aid London Ltd

Thank you for your kind words, David! We are trying to give our best to the clients and are happy to hear you appreciate our efforts!

Noté 5 sur 5 étoiles

Brilliant

Brilliant, easy to arrange, came exactly when they said they would, fixed the problem and charged a lot less than branded engineers would.

19 mars 2018
Avis spontané
Logo de Repair Aid London Ltd

Réponse de Repair Aid London Ltd

Thank you for the nice words, Kathryn! We are happy to hear you are satisfied with our services!

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus