I ordered Danish quartz gravel, but when my order was received it was oyster quartz gravel?? Two totally different colours, one being brown and the oyster a grey. Rang their office immediately and was... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Just finished applying the last coat (the colour/wear coat). Looks very high quality stuff. Definitely needs a heavy duty mixer. Coverage (on a newly concreted floor) was slightly better than sta... Voir plus
L'entreprise a répondu
After reading good reviews decided to purchase. on receipt of the paint was extremely disappointed to find only two and a half litres in a five litre tin. on using the paint was disappointed again tha... Voir plus
L'entreprise a répondu
First time I have purchased from this company & absolutely terrible. After paying for next day delivery, 3 days later still not got, so called multiple times to cancel order and emailed 5 times. Since... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Resins Direct was established as a small sole-trader back in 2015 and has since been trading as a successful, growing partner for many of our customers and clients. Supporting your business and your businesses profitability by supplying quality floor coatings and repairs at an economical rate. With our team of trained & experience staff, we always look to process your orders speedily and, of course, we offer a full technical support service to ensure you apply the products correctly and answer any questions you may have along the journey. Our product range is manufactured largely in the UK and with our stringent quality process we aim to continuously support, quality, tried and tested materials.
Coordonnées de contact
Unit 12 Harvard Way, Harvard Industrial Estate, , PE28 0NJ, Kimbolton, Royaume-Uni
- 01933 830430
- sales@resins.direct
- resins.direct
1,5
Mauvais
251 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Resins Direct
Easy to use website and very competitive pricing. Only slight downside was with the delivery company whose website stated that the goods had been delivered next day after ordering but in fact it was 2 days later. This is NOT the fault of Resins Direct who were very helpful after I queried the delivery issue.
17 avril 2021
Réponse de Resins Direct
Hello Ken,
Thank you for your recent review and for the feedback on our courier partner's delivery service. We are always looking to improve our services so your comments will be forwarded to our courier for review. If you have any pictures of your completed project that you would be free to share we would love to see them. Please send them to sales@resins.direct.
Best regards,
Resins Direct team.
Product arrived on time and had clear…
Product arrived on time and had clear instructions for use, product has not been used yet due to ambient temperatures, so cannot comment further at this point in time.
15 avril 2021
Réponse de Resins Direct
Hello Brian,
We are glad you like the service we have provided. Once you have used the product, If you have any pictures of the project we would love to see them. Please send them to sales@resins.direct
Regards,
Resins Direct Team
Great Customer Service
Haven't actually used the product as yet as only arrived this morning, but as far as customer service and delivery is concerned, cannot fault.
13 avril 2021
Réponse de Resins Direct
Hello Pam,
We are glad you like the service we have provided. Once you have used the product, If you have any pictures of the project we would love to see them. Please send them to sales@resins.direct
Regards,
Resins Direct Team
Driveway paint
Arrived on time with well written instructions on applications. I have used the paint and it does the job well reviving an old concrete drive
12 avril 2021
Réponse de Resins Direct
Hi Keith. Thank you for your positive review, it's great to hear! If you have any pictures of the products installed, that you would be free to share with us, we would greatly appreciate it. Please email them to sales@resins.direct
Best Regards - Resins Direct Team
Réponse de Resins Direct
Hi Paul - We are so pleased to hear that you had a great experience with our products and services. If you have any pictures of the products installed, that you would be free to share with us, we would greatly appreciate it. Please email them to sales@resins.direct
Best Regards - Resins Direct Team
Your service was good but the delivery…
Your service was good but the delivery company is fare from acceptable. My package was left on top of my bin in plane sight and the person who delivered my package forged the signature to say it had been accepted. For this reason I won’t be using you again
11 avril 2021
Réponse de Resins Direct
Hello Cameron.
Thank you for the feedback of your recent experience with our business. We are glad to hear that you were happy with our service but disappointed to learn of the poor experience that you had with our courier partner. This is not the level of service that we strive for or expect our customer's to receive and because of this we have asked our courier partner to investigate what has happened on this occasion. We apologise for this recent experience and hope that you may consider us for any future projects.
Regards,
Resins Direct Team
Réponse de Resins Direct
Hello Arshed.
We are delighted to hear that you were pleased with our service. Thank you for taking the time, to share news of your positive experience, with us.
Regards,
Resins Direct Team
Great service
9 avril 2021
Réponse de Resins Direct
Hello John,
We are glad you like the service we have provided. Once you have used the product, If you have any pictures of the project we would love to see them. Please send them to sales@resins.direct
Regards,
Resins Direct Team
Ordered via Ben and his colleague and…
Ordered via Ben and his colleague and had an emergency and this company sent me 4 different orders all arrived on time. Good epoxy and its my first time so was assisted over the phone and all my silly questions were answered happily. Thanks Ben Ash
9 avril 2021
Avis spontané
Réponse de Resins Direct
Hi Ash - Thank you for your recent orders and for taking the time to leave such positive feedback about our products and services. We really appreciate it!
Regards,
Resins Direct Team
This floor paint is great
This floor paint is great, covers well looks good. The only thing that purchasers should know is that it is like applying sticky glue and would probably be applied best by 2 people.
8 avril 2021
Réponse de Resins Direct
Austin, thank you very much for your feedback and positive review. We are pleased that you are happy with the finish. If you have any pictures that you would be free to share with us we always love to see what our customers have been working on. Please send them to sales@resins.direct.
Best regards
Resins Direct Team.
Good service and product
Used for the first time fantastic finish. Probably would suggest second coat for the Ultimate finish. Not using traditional floor paint again!
8 avril 2021
Réponse de Resins Direct
Thank you so much for your comments and we are very thankful that you liked our High Build Garage Floor Paint. If you have any pictures that you would be free to share with us we always love to see what our customers have been working on. Please send them to sales@resins.direct.
Best regards
Resins Direct Team.
Great delivery service
Great delivery service. Great customer service. Just a shame product arrived with no instructions.
7 avril 2021
Réponse de Resins Direct
Hello Richard, Thank you very much for the review. We are sorry that the instructions didn't arrive with the product and we apologise for any delays in your project. We are always looking to improve our services so your comments will be forwarded internally. if you have any pictures of your completed project that you would be free to share we would love to see them. Please send them to sales@resins.direct.
Best regards,
Resins Direct team.
Amazing and prompt
5 avril 2021
Réponse de Resins Direct
Hello Dan,
Thank you for the review and we are thankful you had a good experience. As a supply only business if you have any pictures of the project we would love to see them. If you are free to share them please send them to sales@resins.direct
Regards,
Resins Direct Team
Great service fast delivery the product…
Great service fast delivery the product was easy to use and excellent quality
4 avril 2021
Réponse de Resins Direct
Hello Warren,
Very happy that you like the product and that it has worked well for you. As a supply only business if you have any pictures of the project we would love to see them. If you are free to share them please send them to sales@resins.direct
Regards,
Resins Direct Team
Red driveway paint.
First order arrived very quickly and on time. Brilliant service from Ben at Customer services when I contacted him with a query. Would use this company again without question.
3 avril 2021
Réponse de Resins Direct
Hello Billy,
A personal thank you from Ben for your comments. We are always looking for ways to improve services and our products. Thank you for the review and we are thankful you had a good experience. If you have any pictures that we are free to share them please send them to sales@resins.direct
Regards,
Resins Direct Team
very quick response good service
3 avril 2021
Réponse de Resins Direct
Hello Wayne,
We are glad you like the service we have provided. Once you have used the product, If you have any pictures of the project we would love to see them. Please send them to sales@resins.direct
Regards,
Resins Direct Team
Have been very helpful with advice for…
Have been very helpful with advice for our project and helping to work out quantities etc
2 avril 2021
Réponse de Resins Direct
Hello Sylvia,
We are glad you like the service we have provided. Once you have used the product, If you have any pictures of the project we would love to see them. Please send them to sales@resins.direct
Regards,
Resins Direct Team
Réponse de Resins Direct
Hello Edmund,
We are very happy that you like the product and that it has worked well for you. As a supply only business if you have any pictures of the project we would love to see them. If you are free to share them please send them to sales@resins.direct
Regards,
Resins Direct Team
Very good company and there advice is…
Very good company and there advice is very professional advice. They deliver on tie too. I will use their product at anytime. Jude
1 avril 2021
Réponse de Resins Direct
Hello Jude,
We appreciate your comments and are glad that you found our advice supportive. We are always looking for ways to improve services and our products. If you have any pictures that we are free to share them please send them to sales@resins.direct
Regards,
Resins Direct Team
Réponse de Resins Direct
Hi Jamie - We are so pleased to hear that you had a great experience with our products and services. If you have any pictures of the products installed, that you would be free to share with us, we would greatly appreciate it. Please email them to sales@resins.direct
Best Regards - Resins Direct Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.