Resins Direct Avis 

251
•
TrustScore 1.5 sur 5

1,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

I ordered Danish quartz gravel, but when my order was received it was oyster quartz gravel?? Two totally different colours, one being brown and the oyster a grey. Rang their office immediately and was... Voir plus

Noté 5 sur 5 étoiles

Just finished applying the last coat (the colour/wear coat). Looks very high quality stuff. Definitely needs a heavy duty mixer. Coverage (on a newly concreted floor) was slightly better than sta... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

After reading good reviews decided to purchase. on receipt of the paint was extremely disappointed to find only two and a half litres in a five litre tin. on using the paint was disappointed again tha... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

First time I have purchased from this company & absolutely terrible. After paying for next day delivery, 3 days later still not got, so called multiple times to cancel order and emailed 5 times. Since... Voir plus

À propos de l'entreprise

  1. Fabricant de peinture

Écrit par l'entreprise

Resins Direct was established as a small sole-trader back in 2015 and has since been trading as a successful, growing partner for many of our customers and clients. Supporting your business and your businesses profitability by supplying quality floor coatings and repairs at an economical rate. With our team of trained & experience staff, we always look to process your orders speedily and, of course, we offer a full technical support service to ensure you apply the products correctly and answer any questions you may have along the journey. Our product range is manufactured largely in the UK and with our stringent quality process we aim to continuously support, quality, tried and tested materials.


Coordonnées de contact

1,5

Mauvais

TrustScore 1.5 sur 5

251 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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N'a pas répondu aux avis négatifs

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1,5

Tous les avis

(251)

1 avis reçu au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service. The product is good quality and very quick delivery. I 100% recommend Resins Direct.

10 juin 2020
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Réponse de Resins Direct

Thank you so much for your comments Gabriela - We trust the products work well for you. If you have any pictures of the products installed, that you would be free to share with us, we would greatly appreciate it. Please email them to sales@resins.direct

Noté 5 sur 5 étoiles

quality paint covers very well with one…

quality paint covers very well with one coat

9 juin 2020
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Réponse de Resins Direct

Ronald, we are very happy that the product has worked well for you as a one coat system. As a supply only business we don't often get to see the product actually installed so If you have any pictures of the products installed, that you would be free to share with us, we would greatly appreciate it. Please email them to sales@resins.direct

Noté 5 sur 5 étoiles

Great Product some much stronger than anything else you can use to make repairs !

Great Product as stated before! Helped stabilise a small 2 foot garden wall that is much stronger than if I used cement only. Have use the red to repair a large chipped brick at the front of the house. Reset a ridge tile on the roof. It is incredible strong stuff !

8 juin 2020
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Réponse de Resins Direct

We are so happy that the product has worked well for. We don't often get to see the product actually installed so If you have any pictures of the products installed, that you would be free to share with us, we would greatly appreciate it. Please email them to sales@resins.direct
Best Regards - Resins Direct Team.

Noté 5 sur 5 étoiles

Great Service & Product knowledge

Great Service & Product knowledge - responding quickly to an email query. Item was Packaged well with instructions. The Product worked perfectly. Highly recommend!

3 juin 2020
Avis spontané
Noté 5 sur 5 étoiles

Excellent product does what says also…

Excellent product does what says also easy to order and quick delivery

3 juin 2020
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Réponse de Resins Direct

Excellent, we try and describe all of our products as best we can to help our customers make the right choices. As a supply only business we don't often get to see the product actually installed so If you have any pictures of the products installed, that you would be free to share with us, we would greatly appreciate it. Please email them to sales@resins.direct

Noté 1 sur 5 étoiles

Was not told to keep concrete resin…

Was not told to keep concrete resin when mixed cool, so the whole tub went solid in hot sun in minutes. Cost £30 inc. del. and was unable to use.

3 juin 2020
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Réponse de Resins Direct

Thank you William for your review, I'm sorry again that you were unable to use our product before it cured.

As we discussed, our Technical Data Sheet states that the pot life is 30 minutes at 20˚C. This pot life can vary depending on temperature, and left in direct sunlight this will most certainly exceed the recommended temperature.

Please don't hesitate to get back in contact with me if you would like to discuss this further.

Kind Regards,
Niki Ledwidge

Noté 5 sur 5 étoiles

Does what it says on the tin

I spoke to resins direct in person and used their website. They were very helpful with advice, and the product seems absolutely fine so far. The order arrived in the expected time frame, and I would not hesitate to deal with them again.

2 juin 2020
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Réponse de Resins Direct

Thank you for your lovely review Ryan, it was a pleasure speaking with you regarding your order. I'm glad you got on well and would love to see some pictures of your finished project :)

Noté 5 sur 5 étoiles

Excellent

Prompt delivery. Product excellent. Price pretty good. Technical support helpful. 5 Stars.

2 juin 2020
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Réponse de Resins Direct

Thank you so much for your review Mark, I'm glad you liked our product and hope all went well with your project! If you have any photos we'd love to see the finished results :)

Noté 5 sur 5 étoiles

Excellent product,well packaged,speedy…

Excellent product,well packaged,speedy prompt delivery.Recommended.

1 juin 2020
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Réponse de Resins Direct

Thank you so much for your review Darren, I'm glad to hear you liked our product! I hope all went well with your project, if you have any pictures we'd love to see them :)

Noté 5 sur 5 étoiles

An excellent product- looks great

26 mai 2020
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Réponse de Resins Direct

Really appreciate your feedback David - We're thankful the product worked well for you. If you have any pictures of the products installed, that you would be free to share with us, we would greatly appreciate it. Please email them to sales@resins.direct

Noté 1 sur 5 étoiles

It’s like spreading treacle

What a terrible product, I wish I’d spent more time finding out what I was getting myself in for.

Firstly, it was like spreading treacle, and got harder and harder within minutes to the point where after 10 it broke the roller and by 15 was no longer spreadable at all.

One 5kg tin which came half full was supposed to do 20 square meters. IT DID NOT.

This paint just ruined our day, and to find out for half the price I could have got something loads better that would have finished off my garage in our hard days graft wasn’t good.

I thought I was buying a quality product here. BEWARE

15 mai 2020
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Réponse de Resins Direct

Hi Jake, I'm sorry that you feel this way.

Our High Build Garage Floor Paint - Fast Set is a fast setting resin product, as described this has a pot life of around 10-15 minutes. I'm really sorry you didn't have enough time to lay this, however it is clearly stated in the product description.

We're always happy to help and advise our customers when it comes to using our products, if there's anything we can do to help you in the future please don't hesitate to give us a call or email.

Kind Regards,
Resins.Direct

Noté 5 sur 5 étoiles

Excellent service

Excellent service, quickly despatched the item, quality product.

13 mai 2020
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Réponse de Resins Direct

Thanks for your review Joynal, I'm glad you had a good experience with us! If you have any pictures of your project you'd like to share, we'd love to see them :)

Noté 5 sur 5 étoiles

Great service from these guys

Great service from these guys. The items I ordered came with an correct instructions for the item that I ordered, which meant I only had half the expected time to lay it down and not enough time to lay it, so half of it set in the paint tray. They replaced the items FOC because of the incorrect instructions, with what I should have ordered, with immediate despatch.
Absolutely great service in a world we’re good customer service is almost none existent. The goods were top notch and look great when laid down. Highly recommend Resins Direct.

12 mai 2020
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Réponse de Resins Direct

Thanks for the review Scott, I'm so glad we were able to resolve this for you! Thank you so much for contacting us as soon as you noticed the issue, I'm glad you were able to get your project finished. If you have any pictures you'd like to send us, we'd love to see them! :)

Noté 5 sur 5 étoiles

Very helpful staff

Very helpful staff and brilliant ordering and delivery service. If the product produces the same result, we will be very happy. Thank you everyone at Resins Direct.

11 mai 2020
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Réponse de Resins Direct

Thanks for your review David, always happy to help! We'd love to see how you get on with your project, if you have any pictures you;d like to send us once you've finished :)

Noté 5 sur 5 étoiles

Paint looks good same colour and…

Paint looks good same colour and texture, have not used it yet.

9 mai 2020
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Réponse de Resins Direct

Thanks for the review John. If you have any pictures of your project, we'd love to see some once you've used it!

Noté 5 sur 5 étoiles

excellent product and service

9 mai 2020
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Réponse de Resins Direct

Thanks for the review Chris, glad you liked the product! Would love to see some pictures of your project, if you have any you'd like to share with us :)

Noté 5 sur 5 étoiles

Concrete epoxy repair

Very easy to use and apply and it certainly seems to work. Being pourable makes is really simple to apply to my cracked floor. Unfortunately, it is also very expensive. I could have probably done with three times the amount, but couldn't afford it.
Otherwise, an excellent product.

8 mai 2020
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Réponse de Resins Direct

Thanks for your review Jurgen! Glad you like the product and it worked well for you :)

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