reskinned.clothing Avis 

51
•
TrustScore 4 sur 5

4,2

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I purchased x2 Finisterre coats at an excellent price. Both have had minor repairs which you have to really stare to believe they are there! I’ve used Reskinned several times now to purchase items a... Voir plus

Noté 1 sur 5 étoiles

I would rate it ZERO, if there was an option... I came across their takeback scheme when looking for school shoes on the Kickers website. All sounded simple and straight forward. However, after I sen... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordered for the second time and both my experiences were positive. I like that fact that you can get branded items for a fraction of their original price, in a reliably good condition. Selection is of... Voir plus

Noté 5 sur 5 étoiles

Decent clothes at a large mark-down on standard prices. Everything I’ve bought has been in v good condition, any repairs have been basically invisible. Definitely worthwhile if you’re looking at... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements

Écrit par l'entreprise

At Reskinned, our mission is to make buying pre-loved fashion feel just as good as shopping new. By partnering with brands like Sweaty Betty, Finisterre, Oliver Bonas, TALA, Hush, Seasalt Cornwall, Kickers, and Dune London, we keep great clothes in circulation for longer. We've got the best brand-approved deadstock and takeback items, all carefully hand-picked and Ozone cleansed to reach you in top condition. From returned pieces to overstock, and styles that just didn’t fit with the season, we refresh, repair and resell them at up to 60% off RRP, so you can shop sustainably for your favourite brands. When you support Reskinned, you support the circular economy. Together, we can prevent great clothes from gathering dust and ending up in landfills. We believe there is a better way to dress our future, and we are inviting you to join the revolution. Are you in?


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

51 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 85 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,2

Tous les avis

(51)

33 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I love using Reskinned

I love using Reskinned, they're super efficient, the clothes are always really clean and neatly packaged, and the courier service seems quick and reliable (I've used them four or five times now). Most of the clothes are in basically new condition, or really good condition so you can grab some absolute bargains :)

1 avril 2025
Avis spontané
Noté 1 sur 5 étoiles

Inefficient sellers who use YODEL

9/April/25 This company uses YODEL ( enough said) Bought two items with them through eBay, both got lost in courier system. “Customer Services” not really interested, sending me sarcastic message telling me that I had to fill in a “Denial of receipt form” via a “link” that wasn’t supplied. All delay tactics. This wasn’t my job to do, as the responsibility is the seller’s to locate their lost merchandise. The tracking alone would demonstrate that the packages never arrived to their destination. When it came to refunds, reskinned only refunded one item. Therefore, ebay had to step in. A lot of wasted time trying to communicate with Yodel, seller and eBay. The whole experience was like having a tooth extraction with no anaesthetic.

9 avril 2025
Avis spontané
Logo de reskinned.clothing

Réponse de reskinned.clothing

Hi Claudia,

We're really sorry to hear about your experience—it’s absolutely not the level of service we aim to provide. We understand how frustrating it is when deliveries go wrong, and we completely agree that receiving your items should never feel like a tooth extraction.

We use Yodel for many of our deliveries, and while the vast majority go smoothly, it’s clear that in this case, something went very wrong. We appreciate your feedback, and we’re actively reviewing our courier processes to prevent situations like this from happening again.

Regarding the Denial of Receipt form, we’re sorry for any confusion caused—we understand that missing information or tone in communication can make things more difficult, and we’ll be looking into how we can make that process clearer and more supportive in the future.

As for the refund, we're glad to see that both items have now been refunded, though we’re sorry it took longer than it should have. We appreciate your patience while that was resolved, and we understand how frustrating it must’ve been to chase this up across multiple channels.

Thanks again for the honest feedback. It helps us grow and improve—and we truly are sorry that your experience didn’t reflect what we strive for as a company.

Warm regards,
The Reskinned Team

Noté 5 sur 5 étoiles

Fab!

Great section of items, all the clothes are in really good condition and the delivery was very quick… fab experience all round!

31 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Brilliant website & concept!

Brilliant website & concept! I got some Tala & Sweaty Betty items for half the price of the original RRP. The website was easy to use and they arrived within a few days in amazing condition. A very happy customer :)

2 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Earned my trust

Earned my trust.

At first I was doubtful about buying 2nd hand and was unsure about the quality, reliability. But my experience with them was great and defo made me want to buy more from them in the future.

5 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Eco-chic

Shopping with Reskinned is a simple way to be more eco-friendly without compromising on quality. Definitely worth checking out!

3 avril 2025
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus