Just received my Graceful Turtle & Manta Ray Resin Lamp | Serene Coastal Handmade Art Piece. It is stunning to gaze upon and keeps our Pacific (Hawaii) vacation memories fresh. Was delivered secur... Voir plus
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Website item viewing and ordering on line was easy. I hope once I receive the items they are as shown/advertised (understanding slight variances). Looking forward to receiving it, but understand shipp... Voir plus
L'entreprise a répondu
Made a prior purchase and was very pleased with the quality and workmanship
I saw your ad on line and thought of my Ex Son in Law who may be experiencing his last Christmas due to cancer. I put off ordering, but finally went back in to your site. He has loved Scuba Divi... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Reslol is a re-creator of time, a poet of materials. With artisan focus, we bridge resin and wood, making fractured grains flow anew. Through innovative craftsmanship, we reinvent tradition, transforming discarded elements into artistic life. Here, every pour, every polish is an exploration of eternity; each piece a quiet response to this disposable era.
Coordonnées de contact
4,3
Excellent
33 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Ordered two Virgin Mary lamps as gifts, they both are defective. The light feature simply cycles through every color. Dealing with customer service has been a nightmare. They replied a day or two after I sent an email. But their response was to simply ask for more info (I was clear in my initial request). Then I didn't hear a peep until I placed a claim through Paypal. They said they would send new remotes, but only after I removed the claim. I declined and asked how to make a return. They refer you to the website,but the return button doesn't work. It goes on and on, in what I believe is an attempt to prolong past the return window. Oh and be warned, everything on their site must be considered custom bc they are telling me there is a 35% restocking fee on each item. If you must have something like this FIND ANOTHER COMPANY, THIS COMPANY IS TERRIBLE!!!!
Update:
The response below sounds great but just know, they are quick to respond to public facing critism. They do not reply to you in the same fashion. The item does not work as it should and they seem reluctant to stand by it. The self help return button does take you to your order, but does nothing from that point.
One final thought about the "integrity" of this company. I posted this review on their IG page, but cant seem to find it. 🤔
DO NOT USE THIS COMPANY!
23 décembre 2025
Avis spontané
Réponse de Reslol
We sincerely apologize for the unpleasant shopping experience you encountered. I have contacted our customer service department to verify the details you mentioned. Please allow me to clarify: our representatives requested additional information to expedite the resolution process. The more comprehensive the details you provide, the faster our team can address your concerns. They have already forwarded the irregularities in your order to the artisan who crafted this lamp for verification. They will contact you immediately upon confirmation and provide a solution. We appreciate your understanding that this verification process requires some time. Additionally, I have thoroughly reviewed our return process. The return button is fully functional and operates normally. There are no obstacles to returns as you described, and it is absolutely impossible for us to intentionally delay beyond the return period. We operate with integrity, committed to providing customers with high-quality products and exceptional service. Please feel free to contact our customer service team again to investigate the root cause of the issue. They will resolve it for you as soon as possible. Once again, we sincerely apologize and wish you all the best!
Was happy to find this night light that…
Was happy to find this night light that is in theme with granddaughters room❣️
9 janvier 2026
Avis spontané
Réponse de Reslol
Thank you so much for supporting Reslol. We're thrilled to hear you found the perfect night light for your granddaughter's room here. We offer a wide variety of night lights in different styles, and we hope Reslol will be your go-to choice whenever you need another night light in the future. Wishing you all the best!
Very easy to order & beautiful…
Very easy to order & beautiful products. Will buy from this company again in the future.
4 janvier 2026
Avis spontané
Réponse de Reslol
Thank you so much for your support of Reslol. We're thrilled that you love our products. We'll keep designing more beautiful, creative, and story-filled items to reward our loyal customers. We hope you'll continue to find everything you love on our website. Wishing you all the best!
Réponse de Reslol
Thank you very much for your support of Reslol. We are confident you will find products you love on our website and enjoy a satisfying shopping experience. Wishing you all the best!
Easy process
31 décembre 2025
Avis spontané
Réponse de Reslol
Thank you very much for your support of Reslol. We're delighted to hear your feedback on our shopping process. We will continue to optimize it so that every customer can enjoy a great shopping experience at Reslol. Wishing you all the best.
I saw your ad on line and thought of my…Ex Son in Law.
I saw your ad on line and thought of my Ex Son in Law who may be experiencing his last Christmas due to cancer. I put off ordering, but finally went back in to your site.
He has loved Scuba Diving for a number of years, has done it many places. Due to Covid he was delayed in being able to train others but was finally able to do it the last two years.
I hope that I can get this soon.
Thank you!
16 décembre 2025
Avis spontané
Réponse de Reslol
Thank you for ultimately choosing Reslol. We sincerely appreciate your trust in entrusting us with such an important gesture. Please accept our heartfelt condolences regarding your former son-in-law's illness.
We deeply understand your feelings. Preparing a gift for a diver who loved the ocean and shared his passion with others holds extraordinary meaning. To ensure this gift accurately conveys your sentiments and arrives promptly, please feel free to contact our customer service representatives with any questions. They will assist you in resolving any issues you encounter. We are deeply honored to help you pay tribute to his devotion and dedication to the sea.
My granddaughter will love these
My granddaughter will love these. She is native American and proud of it.
17 décembre 2025
Avis spontané
Réponse de Reslol
We're delighted to hear you've chosen our product as a gift for your granddaughter. We're confident she'll absolutely love it. Each piece is one-of-a-kind, crafted from carefully selected materials with guaranteed quality. Handmade with care, it makes an excellent choice whether for daily use or simply as a beautiful display piece.
Works well very good
15 décembre 2025
Avis spontané
Réponse de Reslol
We are delighted to receive your recognition, and we will continue to do so by designing excellent products and providing outstanding customer service to repay your trust in us.
Easy to order
14 décembre 2025
Avis spontané
Réponse de Reslol
Thank you very much for your positive feedback on our website. We wish you a pleasant shopping experience at Reslol.
Website item viewing and ordering
Website item viewing and ordering on line was easy. I hope once I receive the items they are as shown/advertised (understanding slight variances). Looking forward to receiving it, but understand shipping from Honk Kong.
13 décembre 2025
Avis spontané
Réponse de Reslol
Thank you so much for your support of our website. We are truly delighted to receive such high praise from you. We also appreciate your understanding regarding the slight variations that may occur in our handcrafted products. We will carefully inspect the quality of each item before shipping to ensure everything is in perfect order before sending it to you. I look forward to receiving your order just as much as you do.
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