Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Thank you so much for outstanding service from start to finish. Fast and informative communication from the outset enabled a quick resolution to our son’s disaster of breaking his retainers. We wer... Voir plus

Noté 5 sur 5 étoiles

Really quick and helpful service both on phone call and via WhatsApp. Easy order placement and tracking. I sent the moulds on Wednesday and the new retainers were ready and sent out by the end of Th... Voir plus

Noté 5 sur 5 étoiles

I needed new retainers and my usual dentist supplier was around £220 for upper and lower. Did not know what to expect using Retainer Xpress, but for over 1/2 the price cheaper I was willing to give i... Voir plus

Noté 5 sur 5 étoiles

Genuinely one of the best services I’ve ever received online. Incredibly simple to order, easy comms vis wassap, then a ridiculously speedy turnaround of the retainers. Posted out moulds on Monday, ne... Voir plus

À propos de l'entreprise

  1. Boutique de santé et beauté
  2. Laboratoire dentaire
  3. Magasin d'articles dentaires

Écrit par l'entreprise

Maintain your perfect smile with our easy and fast online retainer service!


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

288 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 72 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I had an old night guard which had been…

I had an old night guard which had been pressing against my gums and were too uncomfortable to use. They talked me through the issue with the night guard, adjusted it to prevent the pain it had been causing. I am now able to use the night guard pain free, thanks!

2 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Really quick and helpful service

Really quick and helpful service both on phone call and via WhatsApp. Easy order placement and tracking. I sent the moulds on Wednesday and the new retainers were ready and sent out by the end of Thursday, before bank holiday weekend.
The new retainers fit perfectly.

4 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Fast, reliable and so easy to do!

Needed a new retainer fast as my old one was on its last legs. A few friends of mine told me about this place so I thought I’d give it a go. So glad I did! The whole process was LIGHTNING fast and the instructions were super clear. Retainer is fantastic quality and fits perfectly. 100% will order again when I need a new retainer, no doubt!

20 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

So so good

Needed retainers urgently so opted for the same day service. Dropped my moulds off at 10am and the lab team told me to wait at reception if I wanted to. Not even an hour later, they were ready for me to take home. They fit great guys, thank you so much for that service! Unbeatable

20 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Fake review

Be careful, most of the 5 stars reviews are fake. My experience was very disappointing. After receiving a retainer that was not made correctly, I raised the issue, but my concerns were dismissed and I was not offered a refund or a solution. When I insisted on having the problem addressed, my access was blocked. Based on my experience, I cannot recommend this place

6 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Collected a few hours later

Did the same-day service on Friday and retainer xpress came through. Found them through google and saw that they offer to get retainers in 2 hours. Book the appointment with the dental team. On the day I arrived to the appointment had it done then went for a coffee at Westfield. Got a message a little later to tell me it was ready to collect.

Nothing but praise. Saved me truly

20 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

I have had such great experience with…

I have had such great experience with this company. I ordered whitening trays and that came so quick and I cannot complain at all! Will definitely be ordering from them again and have already referred 2 other people to them!

21 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

New retainers

From start to finish, my experience was a pleasant one,
I spoke with someone who discussed the process, time lines etc as I was a little nervous of how my retainers would fit properly.
I had nothing to worry about as the retainers were perfect.
I would say my experience with this company was really positive where the retainers are so affordable too.
Anyone wishing to avoid paying exorbitant prices at a dentist and getting a great service and more importantly well fitted retainers, please look up Retainer Xpress.

9 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

would definitely recommend!

Always self conscious of my teeth - I opted to trial Retainer Xpress. Customer service was second to none, incredibly happy with the result and would definitely recommend.

12 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Outstanding from start to finish ….

Thank you so much for outstanding service from start to finish. Fast and informative communication from the outset enabled a quick resolution to our son’s disaster of breaking his retainers. We were able to send images of his teeth moulds to check if these were suitable to be used. They were and then arranged to drop them in the following day. A few hours later they were made. Speedy, helpful and most importantly the retainers fitted perfectly. Thanks again for such service, highly recommend!

16 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

brilliant and quick service

Thank you for the brilliant and quick service! Got two sets of retainers for both upper and lower jaws and they’re great. Much cheaper than what my dentist had quoted and dare I say…better quality than my previous ones

16 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Terrible experience

I want to flag this company for extremely poor service. I ordered a retainer and what arrived was unusable — the design didn’t match what I requested, one tooth was missing entirely, and the fit was so tight it was painful. I explained the problems clearly, yet they refused to remake it or offer any refund. In my view, this is not a professional way to operate

11 mars 2026
Avis spontané
Logo de Retainer Xpress

Réponse de Retainer Xpress

Hello Arthur,

We have not received any communication about a concerns relating to this issue under the name Arthur

If you have an active order with us, please get in touch with our aftercare team directly so we can locate your case and assist you accordingly and promptly

Noté 5 sur 5 étoiles

Efficient service and high quality product

I lost my retainers while traveling and needed a new set urgently. I was so relieved to find out about Retainer Xpress from ChatGPT - and was very impressed with the service. Booking via WhatsApp was really efficient and I was able to make an appointment to have impressions taken the next day. Since it was in the afternoon the retainers weren’t ready til the following day, but still it was all super fast. The dentist and lab were both very polite and helpful and the product is high quality. The place is a bit hard to find - it’s in the “Business Center” at the street address given - but is not signposted outside. You have to go in and ask at reception. Would def recommend and will likely reorder replacements in the future.

11 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

THEY DO NOT CARE ABOUT CUSTOMERS!! ONLY MONEY

THEY DO NOT CARE ABOUT CUSTOMERS!!

I needed new retainers, long story short, I made my impression and got them delivered back to me. When I tried them on, they were too tight. I told them that if I could use the extra putty they sent in the kit to make new ones, and if they could make them again for me. They then told me to send a video so they could review it, and I told them they won't be able to tell in the video. anyway sent the video, and they proceeded to say, " we can see the retainer fits well and is seated well"...... no, it doesn't, it was too tight, but they clearly DID NOT care, I replied and was ignored. NEVER purchase from them. I wasted my money, and they don't care about you; they are only in it for the money. You're better off going to your local or closest orthodontist and getting them made. Honestly disgusting and so unprofessional. They will take your money and ngaf. scammers. DO NOT buy from them, or trust them with your teeth.

26 janvier 2026
Avis spontané
Logo de Retainer Xpress

Réponse de Retainer Xpress

Hello Simra,

Minutes after you raised your concern on 19 June 2025, the team responded requesting a video of the retainer fit so the issue could be properly assessed and resolved promptly. However, the requested video was not received until 21 January 2026.

For a resolution to be found, both parties need to be proactive in a timely manner so matters like this can be assessed and resolved efficiently.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus