Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

i had an amazing experience when i purchased from the store i was unsure of the VW/ bag styles before entering. All staff were welcoming and extemely helpfull apon me arriving. I was struggling to dec... Voir plus

Noté 5 sur 5 étoiles

Service second to none ! I have been in a lot of times recently with my wee dad hovering up some amazing bargains on a weekly basis . Sara , her sister and the team were absolutely amazing with him... Voir plus

Noté 5 sur 5 étoiles

Just picked up my 5th order with Retro Designer Wear and as with every time I've ordered, the product was perfect, decently priced and the staff were super friendly. I've had order delivered bef... Voir plus

Noté 1 sur 5 étoiles

This was a hard review as I was very happy how quickly my item originally arrived, it didn’t fit and customer support was very helpful and the jumper was returned and full refund given, as there was n... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements

Écrit par l'entreprise

All your favourite designer clothing brands in one place for men's, kids and women's.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

220 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Can't recommend them enough!

Just picked up my 5th order with Retro Designer Wear and as with every time I've ordered, the product was perfect, decently priced and the staff were super friendly.

I've had order delivered before it's always arrived before the estimated date and been in perfect condition.

Can't recommend them enough!

29 mai 2023
Avis spontané
Noté 1 sur 5 étoiles

Hi I have a problem I bought a pair of…

Hi I have a problem I bought a pair of shoes, the money was taken from my account, but on your website I have to pay again and I have not received any confirmation email

17 mai 2023
Avis spontané
Logo de Retro Designer Wear

Réponse de Retro Designer Wear

Hi Georgiana,
I'm sorry to hear you've had an issue with the payment process.

As stated in the numerous emails we have sent you, both your payment attempts were unsuccessful and while they money was sent by your bank, it was not accepted by our payment merchant.

As a result, this transaction may display as 'pending' in your online banking and the money will be returned to your bank account by your bank within 7 working days. This is not (and has never been) at our discretion.

We have tried on numerous occasions to contact your via email and by phone, however, all our attempts have been unsuccessful.

I urge you to contact your bank to enquire about the status of your pending payment and to ask when it will be returned to your account.

If you have any questions, please feel free to call us so we can get this issue sorted ASAP.

Many thanks
Millie @ Retro Designer Wear

Noté 5 sur 5 étoiles

5* service

Great service received, especially after courier returned item to company, it was promptly resend and arrived next day. Excellent communication, highly recommend.

26 mars 2023
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Réponse de Retro Designer Wear

Hi M,

Thank you so much for your kind review, we're glad to hear you recieved 5* service!

Noté 5 sur 5 étoiles

Fab clothing for my grandson

Fab clothing for my grandson
& using clearpay or Klarna helps
Spread the cost

26 mars 2023
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Réponse de Retro Designer Wear

Hi Elizabeth, cheers for the great review. Glad your grandson loves his clothing!

Noté 5 sur 5 étoiles

Delivery was prompt and fast

Delivery was prompt and fast and even though I was not in to take delivery, I was able to pick it up from the post office

26 mars 2023
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Réponse de Retro Designer Wear

Hey Jubril, thanks for your great review! Glad to hear your experience was 5*

Noté 3 sur 5 étoiles

First and last time ordering but not all bad

First and last time ordering, didn't seem bad aswell, but one of them shops that's got good sales n wayyyyy too much customers so chances are an item or more is 'out if stock' which is what happened to me. I get this does happen sometimes but I wouldn't trust it not to happen alot here unfortunately. See what the clothes are like when their here as other reviews seem decent and the prices are good for the range they have🙌

27 mars 2023
Avis spontané
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Réponse de Retro Designer Wear

Hi Adelle, thanks for your review and I'm sorry to hear your order was out of stock. We are working on improving our stock system to ensure this doesn't happen again. I hope you'll reconsider shopping with us again in the future

Noté 5 sur 5 étoiles

Amazing easy to order

Amazing easy to order. Fast delivery can't fault prices either. Will definitely be using again.

2 mars 2023
Avis spontané
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Réponse de Retro Designer Wear

Hey! Thank you so much for your kind review. So happy to hear you'll be back

Noté 5 sur 5 étoiles

I absolutely love this company!

I absolutely love this company!
I bought a Vivienne Westwood Shirt for my boyfriend for Christmas and it was too small. I contacted the company who sent me the next size up straight away. Very straight forward and easy to deal with. Unfortunately it still didn't fit (Vivienne Westwood shirts are just small in general now Unfortunately) but Retro Design took the shirt back again with absolutely zero fuss and a full refund being processed.
I had a similar problem last year with Harvey Nichols and they would not let me have get a refund so I won't deal with them again.
I will however fully support and recommend RETRO DESIGN as they have great choices and I will DEFINITELY be using again soon.

Also staff super friendly and very helpful!

19 janvier 2023
Avis spontané
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Réponse de Retro Designer Wear

Hey L, thank you so much for your excellent review and glad we provided you with a great experience

Noté 1 sur 5 étoiles

There an absolute rip of and rude on…

There an absolute rip of and rude on the phone with upset customers

24 janvier 2023
Avis spontané
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Réponse de Retro Designer Wear

Hi Joe, sorry to hear we didn't meet your expectations. I hope in the future you reconsider shopping with us

Noté 5 sur 5 étoiles

Great shop and service

Ordered these jeans for my husband at a reduced sale price. Great buy. Nice fit & quality. Picked up in store same day as order was placed. Great shop, staff and stock - 5*

8 janvier 2023
Avis spontané
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Réponse de Retro Designer Wear

Hey Amanda, thank you so much for your great review and glad you loved the store!

Noté 5 sur 5 étoiles

Ordering Online

Excellent choice and my order was delivered within 48hrs.
I don’t normally order online, I prefer going into the shop. However, I would definitely consider ordering on line again

4 janvier 2023
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Réponse de Retro Designer Wear

Hi Isobel, thanks for your great review. Glad we were able to make your online shopping experience great

Noté 5 sur 5 étoiles

Love the order

Love the order! Fast delivery. Thank you

26 décembre 2022
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Réponse de Retro Designer Wear

Hey! Thanks for your 5* review!

Noté 5 sur 5 étoiles

Item arrived promptly

Item arrived promptly, very neatly and carefully packaged, excellent quality. The customer service I received when I spoke with an agent was excellent, extremely helpful and professional. I will definitely be purchasing again and recommending Retro to family and friends.

21 décembre 2022
Avis spontané
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Réponse de Retro Designer Wear

Hi Shaz, glad to hear you were happy with your order and the service you received!

Noté 5 sur 5 étoiles

Great for Christmas gifts

Bought a V.Westwood necklace and a couple of gifts from friends here recently, the items matched the images on the site and it was a smooth shopping experience from start to finish. Thank you!

8 décembre 2022
Avis spontané
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Réponse de Retro Designer Wear

Hey!
Thank you so much for your awesome review. We're glad you're satisfied with your puchase

Merry Christmas when it comes
The Team @ Retro

Noté 5 sur 5 étoiles

Great service, amazing delivery

Amazing online experience, I ordered some uggs and they delivered very fast in perfect condition, cannot wait to wear these this winter will definitely be shopping from retro again thank you!!

11 décembre 2022
Avis spontané
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Réponse de Retro Designer Wear

Hi Fiz!
Thanks for your kind words. Glad we met your expectations!
Merry Christmas when it comes
The Team @ Retro

Noté 1 sur 5 étoiles

DO NOT USE

DO NOT USE. Twice attempted to buy a Valentino bag, both times stated couldn’t verify card and took the money out anyway. Very untrustworthy. Found on another sole trader £6 cheaper. To be avoided.

9 décembre 2022
Avis spontané
Logo de Retro Designer Wear

Réponse de Retro Designer Wear

Hi Holly,
I'm sorry to hear you weren't able to complete your purchase. I have looked into this and can confirm there were some inaccuracies regarding your payment card.

When this happens the money is removed from your account (by the bank) and held until our payment merchant accepts the transaction. As this wasn't possible, the bank then returns the money to your account. In many cases, this will display as a 'pending' transaction on your online banking.

If, in the future, you decide to give us another chance, please contact us if you have issues and we'll do our best to help.

Have a wonderful festive period.
Many thanks
The Team @ Retro

Noté 5 sur 5 étoiles

Found the Moose Knuckles jacket that i…

Found the Moose Knuckles jacket that i had been searching everywhere and managed to get my size, was happy to get a quick delivery and happy with my purchase.

5 décembre 2022
Avis spontané
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Réponse de Retro Designer Wear

Hi Jimmy,
Awesome to hear your Moose Knuckles was perfect.
Have a wonderful festive period.
Many thanks
The Team @ Retro

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