Company is a rip off.
Compsny is a rip off.. tricks you into subscription. Customer service non existent. Customer service page online=page not found
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Compsny is a rip off.. tricks you into subscription. Customer service non existent. Customer service page online=page not found
Two eye pencils from this company I believe it is fraudulent. They sent me one and they keep sending me items even though I don’t want them in there charging my credit card. I believe this is a scam company.
Buyer beware. I actually DID get my product and it works okay. However, apparently they signed me up for a subscription. There is no place to cancel on their site, they just tell you to refer to your email (which I don't have and probably never received.) All help and support links are programs. I emailed them 4x and nothing. Now I'm disputing the charge with my credit card company. Stay away from this scam.
I am extremely frustrated and honestly embarrassed that I got scammed. Usually I will do better research on a company but there was nothing on trust pilot. Until now. And I hope this helps others.
I placed an order on March 5th for two eyebrow pencils from Revorie after seeing a very convincing ad on social media. I never received my items, and despite multiple attempts to contact the company (email and through their website), I have gotten absolutely no response.
So I went back to their website and when I scrolled down to the bottom I discovered every single support-related link is broken. The “Help,” “FAQ,” “Shipping,” and “Returns” pages all lead to “Page Not Found.” Talk about a huge red flag.
After digging deeper online, I found multiple discussions online from other customers reporting similar issues. Some people never received anything at all, while others said the products they did receive were not as advertised, especially when it came to color matching. So who knows what those people actually got.
I also came across more concerning information: this website appears to have been registered only 3 years ago (around June 2023), and in a short period of time it has sold completely unrelated products like a “magic bath mat” and collagen masks before switching to eyebrow makeup. You can use the way back machine (web.archive.org) to see all of this information for yourself. On top of that, reverse image searches show that some of the “reviews” and photos on their site are taken from unrelated articles and even random people’s personal social media posts, using different names. That is incredibly misleading and screams SCAM.
So at this point, all signs point to this not being a legitimate business. I am filing a dispute with my bank and will also be reporting them to the Better Business Bureau.
I would strongly urge anyone considering ordering from Revorie to think twice! I wish I had done more research beforehand.
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