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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

My 5 star review definitely goes to Rezgo! I've been working with them for the past 2 years. User interface is great even for me (since I'm not a computer nerd). I easily integrated WordPress Rezgo p... Voir plus

Noté 3 sur 5 étoiles

Things that could be improved: - have an AUS based rep so that wee can get support during business hours, currently live chat only available till 11am AEST - be able to create own gift certificate,... Voir plus

Noté 5 sur 5 étoiles

I enjoy the way Rezgo is easy to use and allows me to add and change details without any fuss. It works well on desk top and mobile which is perfect as I can update tour details from anywhere. I... Voir plus

Noté 5 sur 5 étoiles

We are a small tourism business based in Brisbane Australia. Rezgo has been a very easy to use booking system for our business. We have found many extra features, staff quick to respond to any queri... Voir plus

À propos de l'entreprise

  1. Fournisseur de solution e-commerce
  2. Services aux entreprises

Informations provenant de diverses sources externes

Since 2005, Rezgo has been focused on providing tour and activity companies with leading edge web-based reservation and management tools. Over the years, Rezgo has invested over a million dollars on research and development into the creation of innovative features, many of which have become standard in other systems. Our commitment to make the tour and activity industry better is evident in our continuing work with the Open Travel Alliance and our sponsorship of research in the market size and make up of the industry. You won’t find another booking system with greater experience and a stronger track record than Rezgo.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

74 avis

5 étoiles
4 étoiles
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1 étoile

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Noté 5 sur 5 étoiles

I recommend Rezgo.

Rezgo is the best booking platform I used so far. It is perfect for selling my tours at amatungulu.com in US$, reliable and the best part: when you have a new business with no income yet, it is a free way to help you start and build clients.

4 avril 2018
Avis spontané
Noté 4 sur 5 étoiles

Not perfect but almost there

Rezgo has been easy to set up and looks very clean and professional.
We have definitely noticed an increase in bookings online because of Rezgo. I like that I can sync it with my calendar, thats very useful.
Bug bears for me are blocking out days, I would prefer a system similar to Viator.
Mapping tours with Viator, I never get a response from Rezgo as to how it is going their end, I am sure Viator are part of the problem too here.
The Rezgo system isn't perfect for our model but it is nearly there.

4 avril 2018
Avis spontané
Noté 5 sur 5 étoiles

I have been using Rezgo since they…

I have been using Rezgo since they launched their booking system 8 years ago. They are very responsive if you need assistance, and I have only had to contact them once for an explanation of some features. Rezgo has been available 24/7 without any connectivity issues since the beginning.

4 avril 2018
Avis spontané
Noté 5 sur 5 étoiles

Transformative tool for our business

We've been using Rezgo since 2014. Thanks to being user-friendly and mobile-optimized, our online bookings have skyrocketed. New features being added regularly, often including features we've mentioned would be helpful to us. The Rezgo team is super responsive. We love the APIs to Expedia and Viator, the RefID capture for referral affiliates and the link to TripAdvisor Review Express. See it in action on the Phare, The Cambodian Circus website.

3 avril 2018
Avis spontané
Noté 3 sur 5 étoiles

We requested easy implimentation for…

We requested easy implimentation for Alipay, the biggest most used payment option for the ever growing chinese market.
We have been told this is not available only by paying additional fees.

3 avril 2018
Avis spontané
Logo de Rezgo

Réponse de Rezgo

Hi Sonja. Unfortunately at this time, we cannot support Alipay as a payment gateway. Alipay does not have direct SSL JSON or XML direct payment capabilities. If that changes, we will certainly consider adding Alipay.

Noté 2 sur 5 étoiles

Functionality is poor

Functionality is poor. The development team over promise and under deliver I think just to keep our business and give us hope but never end up doing what they promise.

3 avril 2018
Avis spontané
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Réponse de Rezgo

Sharon, I'm sorry to hear this. We try hard to do the opposite by under promising on functionality. In most cases we don't even talk about new features until they've been released. If we, at Rezgo, have promised specific functionality to you and failed to deliver it then I am truly sorry. If you feel we are not living up to your expectations, we certainly can't expect to keep your business. If you don't mind, a Partner manager will reach out to see if we can help improve your experience.

Noté 4 sur 5 étoiles

Good functionality for the price

Good functionality for the price.

I would highly recommend this software to any activity and tour company. It is cost effective and easy to get started. There is ongoing development it simply gets better in each release. I also have found support to be helpful by phone or online messaging.

In future developments I would appreciate being able to have the ability to change from a per person pricing structure to a flat fee structure for my step-on-guide bookings.

I would also like to be able to set up multiple day tours in a couple of clicks with one total price instead of booking each tour separately, which has been confusing for my clients.

Keep up the great work Rezgo!

3 avril 2018
Avis spontané
Noté 3 sur 5 étoiles

Has way more application than what I…

Has way more application than what I need or use at present. It adequately serves the purpose I need for bookings and gift cards.

3 avril 2018
Avis spontané
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Réponse de Rezgo

Thanks for the review Keith. If you find there is functionality that would make your life easier, just let us know. We are always looking for ways to improve the experience for you.

Noté 4 sur 5 étoiles

Great customer service - Wordpress plugin not so good

The customer service is great but the Wordpress plugin for Rezgo is very slow for customer to book dates. I had to link my booking page directly to Rezgo which resulted in unnecessary additional work. Apart from that I've been happy with everything else.

3 avril 2018
Avis spontané
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Réponse de Rezgo

Hi Gillian. Thank you for the feedback. I'm sorry the WordPress plugin didn't work out as well for you as we would have liked. If you don't mind, our support team will reach out to you directly to see if can improve that for you.

Noté 4 sur 5 étoiles

User Friendly and Efficient

The fact that there is no upfront fee and the costs are a percentage of bookings through the site makes it ideal when starting. We have integrated the WordPress Plugin which seem to work well after some customisation. Customer support is efficient and reliable. My only concerns are: 1) Multilingual is still not available although it has been requested many times 2) Multi-currency is also not available 3) Add-on services are not available upon check-out. In all it is a great software, user-friendly that helps us starting. If there are improvements we would like to stick to it.

3 avril 2018
Avis spontané
Noté 3 sur 5 étoiles

Not the best if you have more complex booking requirements

We do multi-day bike tours. The platform does not handle our type of booking very gracefully, but I have been able to finagle tools and features to accommodate.

If rezgo were more proactive about suggestions, and implemented a few new features, this service would be kick a$$! But as it stands it is just ok, and I constantly have to find "creative" ways to meet my company's needs.

PS: I offer this as a former IT director.

3 avril 2018
Avis spontané
Logo de Rezgo

Réponse de Rezgo

Thank you Diane. We appreciate the feedback. I agree with you, Rezgo doesn't handle multiple day products with accommodations very well at all. I'm glad you've found some workarounds in the meantime.

Noté 5 sur 5 étoiles

Outstanding in Every way!

We have been using REZGO for many years. The tech support has been extremely accessible and helpful to me throughout the years as my company has grown.
In our opinion, the presentation and graphics of Rezgo has the easy, chic professional look that we want for my business. We highly recommend REZGO!

3 avril 2018
Avis spontané

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