Commande n°2010 du 17/02/2026 toujours pas livré
Bonjour,
J’ai passé ma commande (n°2010) le 17 fevrier 2026 et malgré de nombreuses réclamations je reste sans réponses et ma commande n’est mêmepas parti selon le suivi.
Très déçu des delais alors que l’on m'avait recommandé le site en me partageant le lien.
Réponse de Rhinorescuestore
Hello, thank you for sharing your experience. After looking into the order number you provided, we found that it was not placed through our official store (https://rhinorescuestore.com/
), as our official order numbers are five digits long.
It appears your order was made on https://rhinoglobalstore.com/
, a site we have previously tried to contact via email without success. From what we understand, their response and shipping reliability may be inconsistent, and delivery times can be longer than expected. In the past, they sometimes purchased products from our official store and forwarded them to customers, but currently we are unable to assist with orders placed on that site due to lack of contact.
We sincerely appreciate your understanding and recommend always purchasing through our official store for the best experience. We are still actively attempting to reach the site operators on your behalf. Our goal is to protect customers and ensure they receive genuine products and reliable service.
Thank you for your patience and support!