Signed up popped a tenner on won well over a grand withdrew, payment arrived a couple of hours later! No messing around at all! After reading the reviews I was a little worried I wouldn’t receive the... Voir plus
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Put 2 x 10 pounds on first deposit to get welcome offer of free spins , thought i may have did it wrong , but no , and still no free spins xx
Loyal customer for years, even before named Rialto. Offered a promotion, code didn’t work, contacted customer service who advised I was a VIP player but can’t get the offer because they can’t see it a... Voir plus
If I could give a minus score then I would, wanted to get the bonus so I completed all steps. Didn't receive them so naturally chased it up then was told the bonuses didn't "trigger" but they would gi... Voir plus
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Rialtocasino is one of my favourites…
Rialtocasino is one of my favourites Jacob helped with my query quick no hassle the site is easy to use fast withdrawals to highly recommend 😊
Not to bad a casino.Gives you quite a…
Not to bad a casino.Gives you quite a few freespins and pays out pretty quickly.Better than White Hat casinos by a mile.
Poor casino always crashing
Poor casino always crashing. There are better casinos online
great casino 🙂
Rip off casino
Rip off casino. Save your money and go somewhere else...they are a con.
Nora is amazing
I was given a great personal promotion with an EV of £25 and the code didn't work. Then I contacted Live agent Nora, she added them within three hours. Such an amazing person who does what she says
They have great customer service and a…
They have great customer service and a good selection of games. They offer good promotions from time to time and drop free spins often. Thanks Rialto!
Absolutely rubbish nothing else
Always had honest wins and customer…
Always had honest wins and customer service always helpful 5 stars for me
Brilliant casino site
Recently joined this casino and have nothing but praise for it
Super fast withdrawal without any issues and a great variety of games
Highly recommended
Awful Experience
Won a small amount and withdrew the money. No money came in 2 weeks, so checked my account and it was locked.
Sent an email to their customer service team. No response.
Went on Live Chat and they had Locked my account wanting ID, but hadn’t communicated this.
Sent the requested ID. A week later and no response. Emailed for an update. No response.
Back to live chat who confirmed I’d sent an email ‘with no attachments’.
One day later the ID team confirmed this had attachments, but they needed extra ID, which they hadn’t told me.
Sent the further ID. Waited a week, no response.
Eventually got this sorted after months of waiting and an absolute lack of communication and customer service from Rialto. Money has since been withdrawn, but I have no desire to give them any further business after the terrible experience.
Do not play here
Do not play here, absolutely fleeced for my limits and nothing from any games just nothing back whatsoever..please do the right thing before joining here leave it and move on it’s the worst casino I would give zero if I could
I’m being generous with one star
I’m being generous with one star. Appauling. I didn’t claim any bonuses I don’t like freebies. Nearly fell asleep played 10p spins nothing every spin. No free spins no bonus rounds on anything. I’d just joined went on loads of different games they were all the same. So sent email to close account. Steer clear of this site. If you’ve got sleep apnia well it’s good for that.
Please avoid this casino
Please avoid this casino. Today I won £140, when I went to withdraw it, it had vanished. 40 minute conversation with a chat advisor and emailed them proof of my win. I have got to wait up to 15 working days to get the money back which is unacceptable.
Giving it one star is being generous, but can't give no stars!
Avoid Rialto casino.
They fixed their error (good CS)
honestly wasn't impressed at the start, joined because one affiliate site dropped me on a landing page showing 100 free spin no wager. Apparently that ended but for some reason they didn't remove this page, and initially forced me to accept their new welcome bonus which came with wager requirement. After talking to customer support over the phone (quite convenient I must say), they gave me the spins as per what the original TnC said. So I'm giving it 3 stars for site and 5 for CS, which averages at 4.
The worst online casino out there.
The worst online casino out there.
100% bonus plus 100 free spins as an opening offer. Had to chase the 100% bonus up, had to do this by a tedious long wait on the phone due the the live chat permanently down, non existent. Email automated reply stated they'd try to respond in 72 hours but can't be guaranteed, phone took 50mins of waiting. They sorted the 100 bonus eventually, although started with they couldn't even find my deposit, even though I'd wagered it. Next problem is the 100 spins(10 a day). This is the second day now I've had to chase them up to put them on, given up today, no live chat, no one answering calls, pointless sending an email as it'll probably be a week before I get an answer. Needless to say, it puts me off any more money into this crowd.
The bouns Are capped In the house…
The bouns Are capped In the house favour if u get free spin they limit u to one game to play on your like to lose and can’t change to different game and the winning are Capp to so I just wouldn’t play their imagine hit 10.000x And the casino say we’re only paying your 250 pound 🤣🤣 I would risk it after read the term and condition So I just don’t play their I play at casino with the bouns are fair.
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