This company does not respond to any form of contact. They took a month to send a tracking email after I requested a cancellation of the order 5 times prior to that. Phone number does not work. Emails... Voir plus
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Lisez les avis des autres
If negative stars were an option, that would be my choice. I ordered an African net sponge Oct 5 2025, paid for shipping to Canada and as of today April 18 2026 still haven’t received my order. I mes... Voir plus
My face has cleared up tremendously! Not only is the product all natural and organic but it actually does work! I’ve been using the cleanser and turmeric soap for 2 years now and always get compliment... Voir plus
Ever since I started using these products my skin has drastically improved. I used to suffer from blackheads and blemishes now oh lord my skin is like glass. I’m glowing, I’ve been using this for over... Voir plus
À propos de l'entreprise
- Fournisseur de produits de beauté
- Grossiste en produits de beauté
- Magasin de produits de beauté
- Industrie cosmétique
- Magasin de cosmétiques
- Boutique de santé et beauté
Écrit par l'entreprise
Rich & Clear is more than skincare — it’s a lifestyle rooted in clarity, confidence, and care. Our global brand is trusted by hundreds of thousands for one reason: we deliver real results. From dark spots to breakouts, our all-natural, dermatologist-approved formulas are designed for every skin type, shade, and story. At the heart of Rich & Clear is a core collection of powerhouse products that fit seamlessly into your daily routine — simple, effective, and made to glow with you. Skincare that works. A brand that cares. Join the movement and experience why so many are making the switch to Rich & Clear.
Coordonnées de contact
P.o. Box 2681, 33008, Hallandale Beach, Etats-Unis
- (305) 974-2970
- support@richandclear.com
- richandclear.com
3,0
Moyen
196 avis
N'a pas répondu aux avis négatifs
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Never buy a product from this site
On February 2, I placed an order at the website with the order number # 44625
of which I transferred € 64.91 to them by myself.
this is correct, but on February 16, € 64.50 euros was withdrawn from my bank account by you without my having ordered.
On February 16, I did not order anything.
I send them mutliply emails with this story but they don’t answer it.
I still didn’t received the order that I placed on February 2 and today it is March 5.
If you ask me. Never buy a product of this company again.
5 mars 2021
Avis spontané
I will never purchase anything from…
I will never purchase anything from this company again. Number always busy. I ordered and it it’s saying my item is waiting to be picked up by the postal service so I wrote them and asked them to cancel my order they wouldn’t do it. I don’t see how they continue to be in business. This company is a complete rip off
28 janvier 2021
Avis spontané
Don't bother buying from here
Other reviews are sadly true. I paid for over $110 of products, shipping took a long time and my products weren't shipped until I REMINDED the company about my order, which was then conveniently sent after my message.
I then got a letter in the post from parcel force to say that the company didn't pay their own customs charges for the delivery, so I had to pay another £32.60 in charges just to receive my order. Absolutely ridiculous. Never buying from here ever again.
Support another black business.
15 décembre 2020
Avis spontané
Shipping does seem to take forever with…
Shipping does seem to take forever with this company. My purchase, which was the black soap bar, arrived almost 3 weeks after my order was placed. So far, I haven’t seen any improvent, only more acne. I’ll give them 3 stars since the soap actually arrived EVENTUALLY.
21 août 2020
Avis spontané
Other reviews are sadly correct
Other reviews are sadly correct. I've placed my order on 6/20 and it was "shipped" on 6/21. Well, today is 8/9/2020. I've reached out to ask what's going on a few times but all they will tell you is to give them another two business days for the tracking to update with a useless apology and a discount code. I gave them a chance and waited. Nothing happened. The tracking is still stuck at Pre-shipment sitting at their office. So I firmly ask for a refund. Well, they once again ask me to wait another two business days! This time blaming USPS for their delay while other retail businesses are doing just fine shipping out their items on time during this pandemic. So I waited another two business days because this time it gotta work. NOPE! By this time, it's been OVER a couple months since they took my money. I ask them to issue my refund immediately and now no response. What a shame. I chose to give this company a try in the effort to support BLM movement and to help out. They clearly proved me that they not the ones for it. Shady part is, if you go to their insta and leave a comment amongst other customers who haven't got their product, ALL of those comments will be deleted by them immediately without reaching out via DM or nothing. SO SHADY and UNPROFESSIONAL. All while they are pushing out more and more discount and promotions to get more victims in their way. smh
9 août 2020
Avis spontané
Support another black business. Don’t waste your time here
Do not waste your time buying from this company. I wanted to support black owned businesses and ordered from them on June 14th. 2-3 weeks after I ordered from them I begged to get a tracking number and they just told me to be patient and never got back to me on the other messages I sent. Fast forward to today, I got a cancellation message since they took too long to send my order. Just go support another black business that has their business together. Not worth the stress.
29 juillet 2020
Avis spontané
Réponse de Rich & Clear Skincare®
Hi Uju — we truly appreciate your intention to support a Black-owned business, and we’re sorry we let you down. Rich & Clear is now under new management, and we’re working hard to rebuild trust and handle every order and customer with care. If you’re open to it, please email support@richandclear.com so we can do right by you and show you the difference moving forward.
THEY STOLE MY MONEY!!
THEY STOLE MY MONEY!!! THEY ARE VERY UNPROFESSIONAL. ITS BEEN 4 WEEKS AND I'VE BEEN WAITING FOR MY REFUND. THEY STILL HAVEN'T SENT ME MY MONEY BACK.
12 juillet 2020
Avis spontané
Réponse de Rich & Clear Skincare®
Hi Incarrah — we’re truly sorry you’ve had this experience. Rich & Clear is now under new management, and we’re taking full responsibility for past issues like this. Please email us at support@richandclear.com with your order details — we’re committed to resolving this for you and making things right moving forward.
This company is a scam and pay for reviews they steal money
I'm sorry but these reviews are bullsh!t . I purchased over $100 worth of stuff march 22. The company is supposedly in miami as well am I but I still have no tracking information. No one returns or answer calls and the countless emails are bull sh!t. I've complained to better business bureau and help me howard ... Im to the point I don't want sh!t from this company but my money ....Don't buy it a scam if you want the product buy thru amazon so you can debate charges...
24 avril 2020
Avis spontané
Réponse de Rich & Clear Skincare®
Hi Nakira — we hear your frustration loud and clear, and you’re absolutely right to expect better. Rich & Clear is now under new management, and we’re fully committed to making things right with every customer we let down in the past. If you’re willing, please email support@richandclear.com with your order info so we can personally resolve this and work to earn back your trust.
Awesome skincare company
Awesome skincare company! Helped me clear up my acne so much. Their team is super professional and very helpful throughout the process.
13 juin 2019
Avis spontané
Réponse de Rich & Clear Skincare®
Thank you so much, Sandra! We’re grateful for your support and happy to hear about your results. We’re now under new management and more committed than ever to giving every customer that same great experience. Appreciate you!
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