Richmond Motor Group - Guildford Hyundai Avis 

753
•
TrustScore 5 sur 5

4,9

Guildford Hyundai, Moorfield Road, Slyfield Industrial Estate, GU1 1RU Guildford, Surrey, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My experience with the dealership has been great. The customer service team is excellent. Chris has been incredibly helpful, working with me to find appointments that work with my family’s busy schedu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We bought an MG car from Dylan Mogg at RMG Slyfield Green. Dylan was friendly, professional and had a good knowledge base. There was a “no pressure” sales talk and he answered all our questions fully... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I bought a car through Elliot a week or so ago. Can say only good things about him and the service I received. After a tricky situation with my previous car, Elliot was more than understanding and pat... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Good experience, without being exceptional. Pros: Friendliness of staff. Reasonable choice of suitable cars. Cons: Too many emails, without forewarning or explanation, between deposit and pick up.... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile
  2. aussi dans
  3. Centre de contrôle technique
  4. Concessionnaire Hyundai
  5. Concessionnaire Skoda
  6. Prestataire de transport automobile privé
  7. Vendeur de voitures d'occasion

Écrit par l'entreprise

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Coordonnées de contact

  • Guildford Hyundai, Moorfield Road, Slyfield Industrial Estate, GU1 1RU, Guildford, Surrey, Royaume-Uni

  • 01483 317 317

4,9

Excellent

TrustScore 5 sur 5

753 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(753)

1 711 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Our experience was very positive

Our experience was very positive. We were politely approached to see if we needed help when we found a car we liked. There was no pushy sales pitch, just positive advice which we appreciated. We went off to look at other makes of car but came back for a test drive. We were treated respectfully and we were delighted to be sold a car that ticked all the boxes and more.

13 juin 2026
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Réponse de Richmond Motor Group - Guildford Hyundai

We're delighted to hear you had such a positive experience with us. It's wonderful that our team provided helpful, respectful advice without any pressure. We're so glad we could find the perfect car for you. Thank you for your kind words.

Noté 5 sur 5 étoiles

Came down for appointment on Tuesday to…

Came down for appointment on Tuesday to pick a new car. nick was very helpful with helping me choose a new car. I recommend this company I’ve had a car before for 3 years and Arbazz was really helpful last time.
100% recommend!

2 juin 2026
Avis spontané
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Réponse de Richmond Motor Group - Guildford Hyundai

We're delighted to hear about your positive experience and appreciate your continued trust in us over the years. We're glad we could help!

Noté 5 sur 5 étoiles

Elliott was very helpful

Elliott was very helpful, everything was ready when expected. All very transparent and I love the new car

29 mai 2026
Avis spontané
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Réponse de Richmond Motor Group - Guildford Hyundai

We appreciate your wonderful review! We're so glad everything was ready as expected and transparent. We are happy you love your new car!

Noté 5 sur 5 étoiles

Top customer service

We met Ben today who sold us a car with the perfect degree of attention, attentive yet not pushy and with a very friendly disposition. He was extremely patient and answered all the questions we asked him and it was a pleasure doing business with him

30 mai 2026
Avis spontané
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Réponse de Richmond Motor Group - Guildford Hyundai

We appreciate your positive feedback! We're delighted to hear our team provided attentive, friendly, and patient service, making your car-buying experience a pleasure.

Noté 5 sur 5 étoiles

Adam was very helpful and we have had…

Adam was very helpful and we have had very good service thank. You rosemary conway

22 mai 2026
Avis spontané
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Réponse de Richmond Motor Group - Guildford Hyundai

We are so glad to hear that you had a very good service experience. We appreciate your kind words.

Noté 5 sur 5 étoiles

Great service from Elliott

Great service from Elliott. He showed me a few Tucson's that were available. I took one for a test drive on the same day. We sat down and went through the whole process from part exchanging through to finance plans, warranties and service plans. Very laid back and stress free, and drive the car home in the space of a few days!

22 mai 2026
Avis spontané
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Réponse de Richmond Motor Group - Guildford Hyundai

We are so pleased to hear about your positive experience with us! It is wonderful that we could make your car-buying process so smooth and stress-free. Thank you for sharing your feedback.

Noté 5 sur 5 étoiles

Great.. Would recommend :)

Recently purchased a car from the Guildford branch where I was introduced to Elliott. From the get go he was brilliant, very informative and helpful without being pushy or applying any pressure to buy. Initially I was dreading the process of buying a car while 8 months pregnant but the process was so easy and stress free. Had a test drive, paid a deposit and picked the car up a couple of days later and it's lovely and very happy with it. Overall experience was great and would recommend.

9 mai 2026
Avis spontané
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Réponse de Richmond Motor Group - Guildford Hyundai

We're so pleased to hear about your excellent experience at our Guildford branch. It's wonderful that the process was easy and stress-free, especially during your pregnancy. We're glad you're happy with your new car!

Noté 5 sur 5 étoiles

An easy Hyundai Tucson Purchase off Richmond Motors and Elliott Falkner

We met Elliott Falkner whilst looking at the cars for sale outside. He was friendly, helpful and knowledgeable at every stage of our purchase of a Hyundai Tucson. During the purchase Elliott explained everything clearly and accurately. He explained all the benefits of the car and the additional services that we could purchase.

Thanks for your help. We are delighted with our new car. Richmond Motors seem to be a very good and professional business.

18 mai 2026
Avis spontané
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Réponse de Richmond Motor Group - Guildford Hyundai

We're delighted to hear you had such a positive experience with us! It's wonderful that our team member was friendly, helpful, and knowledgeable throughout your Hyundai Tucson purchase. We're glad everything was explained clearly, and you're happy with your new car.

Noté 5 sur 5 étoiles

Elliot Faulkner was excellent

Elliot Faulkner was excellent. Really helpful and a pleasure to deal with.

10 mai 2026
Avis spontané
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Réponse de Richmond Motor Group - Guildford Hyundai

We appreciate your five-star rating! We're so glad that you found our team member helpful and a pleasure to work with. Thank you!

Noté 5 sur 5 étoiles

Brilliant experience with Elliott and…

Brilliant experience with Elliott and the wider team - couldn’t have asked for better!

18 avril 2026
Avis spontané
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Réponse de Richmond Motor Group - Guildford Hyundai

We're happy to hear that you had such a positive experience with our team. Thank you for sharing your kind words; we appreciate your feedback!

Noté 5 sur 5 étoiles

Nic was very efficient and obliging I…

Nic was very efficient and obliging I was very happy with the service.

7 mai 2026
Avis spontané
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Réponse de Richmond Motor Group - Guildford Hyundai

We appreciate your wonderful review and five-star rating! We're delighted that our team was efficient, obliging, and provided great service.

Noté 5 sur 5 étoiles

Thank you nic martin

Nic martin was absolutely amazing salesman I wouldnt go anywhere else or speak to anyone else at all thank you nic

1 mai 2026
Avis spontané
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Réponse de Richmond Motor Group - Guildford Hyundai

We're happy to hear that you had such a wonderful experience! It's great to know that you were so impressed. Thank you for sharing your positive feedback.

Noté 5 sur 5 étoiles

Great Service and help

My wife and I have been looking to replace our old car for some time and had settled on 3 car types. Elliott from the Guildford branch was probably a big reason we settled on our Tucson. He was very helpful and most importantly not pushy.

23 avril 2026
Avis spontané
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Réponse de Richmond Motor Group - Guildford Hyundai

We're happy to hear that you and your wife had a great experience at our Guildford branch. It's wonderful that our team member was so helpful during your car search. Thank you for your positive feedback.

Noté 5 sur 5 étoiles

It was a refreshing change to walk…

It was a refreshing change to walk around the forecourt without being hassled by salespeople. Sam was very helpful and engaging and made the process of our purchase very smooth .

28 avril 2026
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Réponse de Richmond Motor Group - Guildford Hyundai

We're happy to hear that you appreciated the relaxed atmosphere! It's great knowing our team made your purchase smooth and that you found our service helpful and engaging. We appreciate your positive feedback.

Noté 5 sur 5 étoiles

Wonderful customer service from Sam

Wonderful customer service from Sam. He wasn’t pushy at all — completely the opposite! He was a huge help and incredibly knowledgeable about the car. Thank you! Would highly recommend Richmond Motor Group.

28 avril 2026
Logo de Richmond Motor Group - Guildford Hyundai

Réponse de Richmond Motor Group - Guildford Hyundai

We appreciate your positive feedback! We're happy to hear that our team member was helpful and knowledgeable and provided wonderful service. Thank you for recommending us!

Noté 5 sur 5 étoiles

everything went greatly

everything went greatly, no hiccusor missteps, my only complaint would be disposal of my old car, which they offered minimilist help

27 avril 2026
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Réponse de Richmond Motor Group - Guildford Hyundai

We're happy everything else went smoothly. We regret that our assistance with your old car's disposal was minimal. We'll review our procedures to improve. Thanks!

Noté 5 sur 5 étoiles

Great experience from start to finish

Great experience from start to finish. Elliot made the whole process very easy and we found the perfect car for me!

24 avril 2026
Avis spontané
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Réponse de Richmond Motor Group - Guildford Hyundai

We're happy that you had a great car-buying experience from beginning to end. It's wonderful to hear that we made the process easy and helped you find the perfect car!

Noté 5 sur 5 étoiles

Sam was really helpful he explained all…

Sam was really helpful he explained all fiance options and showed me all the features on my new i10

14 avril 2026
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Réponse de Richmond Motor Group - Guildford Hyundai

We're happy to hear that you found the information about your i10 and finance options helpful. We appreciate you taking the time to share your positive experience.

Noté 5 sur 5 étoiles

Nick was an excellent salesman.

Me and my wife arrived with an idea of what we wanted. We approached the sales team and were greeted by Nick - he was very polite, knowledgeable and patient. He was able to guide us to the car we wanted by taking his time and showing us a number of choices in that model. We decided on a car that same day thanks to Nick. His aftercare was also great - sorted a few cosmetic issues with the car quickly and the car came to us in great condition. A really positive experience.

17 avril 2026
Logo de Richmond Motor Group - Guildford Hyundai

Réponse de Richmond Motor Group - Guildford Hyundai

We're happy to hear about the positive experience you and your wife had. It's great to know that our team was able to guide you to the perfect car with patience and knowledge. We appreciate your feedback regarding the aftercare and the condition of the car upon delivery. Thank you!

Noté 5 sur 5 étoiles

Very good customer service.

Very good customer service.
Helpful and easy.
Abigail did a fantastic job and very friendly.
Once got to the dealership, she treat me very well, documentation was done fast, show me all the specs in the car, etc.

I really recommend Hyundai Richmond

15 avril 2026
Logo de Richmond Motor Group - Guildford Hyundai

Réponse de Richmond Motor Group - Guildford Hyundai

We appreciate your recommendation and are so glad you found our customer service very good and helpful. It's great to hear that you were treated well and that the documentation was fast. Thanks for your fantastic feedback!

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