Richmond Motor Group - MG Guildford Avis 

394
•
TrustScore 5 sur 5

4,8

MG Guildford, Moorfield Road, Slyfield Industrial Estate, GU1 1RU Guildford, Surrey, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

MG HS was the choice of car and Guildford dealership was the closest to us. Initially a telephone conversation with Marius Mockus who searched cars for us & and then a meeting at the centre. Everyo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Marius was fantastic from start to finish, made the whole process so easy. He explained everything in detail and kept me updated throughout. Amazing service.

Noté 5 sur 5 étoiles

Dylan Mogg spent time with us to understand our requirements for a small EV and explained the options. Quickly got us out on a test drive and then with Sheila came up with quotes to meet our budget. V... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I recently purchased a MG ZS from Richmond Guildford and the process was smooth from start to finish. The salesman I dealt with, Akash could not have been nicer and so happy to answer any questions th... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile
  2. aussi dans
  3. Centre de contrôle technique
  4. Concessionnaire Hyundai
  5. Concessionnaire Skoda
  6. Prestataire de transport automobile privé
  7. Vendeur de voitures d'occasion

Écrit par l'entreprise

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Coordonnées de contact

  • MG Guildford, Moorfield Road, Slyfield Industrial Estate, GU1 1RU, Guildford, Surrey, Royaume-Uni

  • 01483 668 303

4,8

Excellent

TrustScore 5 sur 5

394 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(394)

1 711 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great experience

Hi, I just like to thank Dylan for a great service great personal service very appreciative for all the aggravation of caused him. Thank you very much Dylan.

18 septembre 2026
Avis spontané
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Réponse de Richmond Motor Group - MG Guildford

We appreciate your wonderful feedback and five-star rating! We're so glad to hear that you received great personal service.

Noté 5 sur 5 étoiles

Henry Jackson has been incredibly…

Henry Jackson has been incredibly helpful from start to finish and I love my new car. I can’t wait to take it for a good run out

18 septembre 2026
Avis spontané
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Réponse de Richmond Motor Group - MG Guildford

We're so glad to hear that our team member was incredibly helpful from start to finish. We hope you enjoy your new car!

Noté 5 sur 5 étoiles

Kelly Faith is the person to buy a car from!

This is our 5th Mg as a family and my 3rd Xpower, although there were issues with the new car , Kelly Faith along with the service team sorted them out.
Things can go wrong it's how they are dealt with, Kelly is amazing example of a profession who goes above and beyond to ensure the buying experience is first class

9 septembre 2026
Avis spontané
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Réponse de Richmond Motor Group - MG Guildford

We're so pleased to hear about your positive experience! It's wonderful that our team was able to resolve any issues and ensure your buying experience was first-class. Thank you for your kind words.

Noté 5 sur 5 étoiles

Fully recommend akash

"I had a fantastic experience buying my new car from akash at Richmond motors. He was very knowledgeable, transparent, and made the entire process smooth and stress-free. There was zero pressure, and he answered all my questions patiently. Highly recommend asking for akash if you are shopping for a vehicle!"

11 septembre 2026
Avis spontané
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Réponse de Richmond Motor Group - MG Guildford

We are so pleased to hear about your fantastic experience buying your new car! It's wonderful that our team member was knowledgeable, transparent, and made the entire process smooth and stress-free. We appreciate your high recommendation.

Noté 5 sur 5 étoiles

Dylan Mogg was very helpful

Dylan Mogg was very helpful and managed the entire process very well.

7 septembre 2026
Avis spontané
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Réponse de Richmond Motor Group - MG Guildford

We appreciate your five-star rating! We're delighted to hear that our team member was very helpful and managed the entire process so well.

Noté 5 sur 5 étoiles

Good and professional EV sales experience

Dylan Mogg spent time with us to understand our requirements for a small EV and explained the options. Quickly got us out on a test drive and then with Sheila came up with quotes to meet our budget. Very professional and good sales experience with no pressure and focus on helping us make the right decision

4 septembre 2026
Avis spontané
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Réponse de Richmond Motor Group - MG Guildford

We appreciate your wonderful feedback and 5-star rating! We're delighted to hear that our team members understood your requirements, explained the options, and provided a great test drive experience. It's fantastic that you found the sales experience professional and felt no pressure.

Noté 5 sur 5 étoiles

Very happy and been very pleased with…

Very happy and been very pleased with Kelly

5 septembre 2026
Avis spontané
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Réponse de Richmond Motor Group - MG Guildford

We are so pleased to hear about your positive experience and that you were very happy with our service. Thank you for sharing your kind words!

Noté 5 sur 5 étoiles

I had a really positive experience

I had a really positive experience purchasing my new car. From start to finish, the whole process was smooth, straightforward and stress-free.

A special mention has to go to my Kelly Faith who was absolutely fantastic. They were friendly, professional and knowledgeable throughout, answering all of my questions without ever making me feel pressured. They made the whole experience enjoyable and made sure everything was taken care of.

3 septembre 2026
Avis spontané
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Réponse de Richmond Motor Group - MG Guildford

We're so pleased to hear you had such a positive experience purchasing your new car! It's wonderful to know that the process was smooth, straightforward, and stress-free. We appreciate your kind words about our team member's friendly, professional, and knowledgeable assistance.

Noté 5 sur 5 étoiles

Highly Recommended, Great Customer Service

Initially our experience was a little rocky as we ventured over to MG Richmond Guildford for a test drive that wasn’t offered despite being booked in.

I gave my feedback to the Sales Manager, Hayder, who was excellent and apologetic, agreeing that we should have gone out on our test drive.

Hayder promised to put things right and came back to us with some offers on our chosen car which were better than those offered previously. We accepted pending a test drive.

Our 2nd visit to MG Richmond Guildford was completely different and a much better experience all round. We were well looked after by the knowledgeable and friendly Marius and immediately shown to the demonstrator for our much anticipated test drive.

We loved our time with the car and put our order in shortly after our test drive, a handover date & time was set and all the paperwork sorted efficiently.

Everything went smoothly, picking up our new car on the set handover date without any delays or complications.

Marius is a real asset to Richmond MG Guildford and we are very happy with our new car.

It is now the 2nd time we have bought a car from the Richmond group and we would do so again in the future. Highly recommended.

2 septembre 2026
Avis spontané
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Réponse de Richmond Motor Group - MG Guildford

We are truly grateful for your detailed feedback and appreciate you taking the time to share your experience with us. We acknowledge the initial hiccup with your test drive booking and are pleased to hear that our team was able to rectify the situation to your satisfaction. It is wonderful to know that your second visit was a much more positive experience and that you are happy with your new car. We value your continued loyalty and look forward to assisting you again in the future.

Noté 5 sur 5 étoiles

It was great to return to Richmond Motor Group

It was great to return to Richmond Motor Group for a new car. We were once again looked after by Marius Mockus who is a very methodical and professional salesman. We leased this time and Marius took the time to explain the process and what he needed from us to complete the process. The service was second to none and we would have no hesitation in recommending both Marius and the company.

18 août 2026
Avis spontané
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Réponse de Richmond Motor Group - MG Guildford

We are so pleased to hear that your return to us for a new car was such a positive experience. It's wonderful to know that our team member provided such methodical and professional assistance, especially in explaining the leasing process. Thank you for your kind recommendation!

Noté 5 sur 5 étoiles

Used Car to new car.

This was the second car we have bought from this dealership.
Originally we were going to buy an used car, but decided on a new car. Marius Mockus, at Guildford Richmond Motors, helped us go through the costs, additional requirements and the vehicle.
His help was very good and any queries were answered promptly.
We would recommend the dealership and Marius as part of the team.

17 août 2026
Avis spontané
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Réponse de Richmond Motor Group - MG Guildford

We are so glad to hear that you had such a positive experience with us for your second car purchase. It's wonderful to know that our team provided excellent assistance and promptly answered all your questions. Thank you for your kind recommendation!

Noté 5 sur 5 étoiles

Marius Mockus made the process so…

Marius Mockus made the process so professional and clear, he was very patient and explained all the details.

27 juin 2026
Avis spontané
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Réponse de Richmond Motor Group - MG Guildford

We appreciate your five-star rating! We are so glad to hear that our team made the process professional and clear, and patiently explained all the details.

Noté 5 sur 5 étoiles

Great experience

As a novice in cars, Marius Mockus was the perfect person to talk me through what was best for me. Within one week i had my very first car, a brand new MG4 Urban. So happy with the purchase! Many thanks, Marius and MG!

13 août 2026
Avis spontané
Logo de Richmond Motor Group - MG Guildford

Réponse de Richmond Motor Group - MG Guildford

We appreciate your wonderful feedback! We're so pleased to hear that our team was able to guide you through the process and help you find your very first car. We're delighted you're happy with your new purchase!

Noté 5 sur 5 étoiles

Great service from start to finish

Great service from start to finish. Marius was fantastic and helped with every step of my purchase offering advice and guidance.

24 août 2026
Avis spontané
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Réponse de Richmond Motor Group - MG Guildford

We're so glad to hear that you received great service from start to finish. It's wonderful that our team member was fantastic and provided excellent advice and guidance throughout your purchase.

Noté 5 sur 5 étoiles

Kelly dealt with my sale and was so…

Kelly dealt with my sale and was so lovely. Talked me through any extras and answered all questions

10/10 service!

20 août 2026
Avis spontané
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Réponse de Richmond Motor Group - MG Guildford

We're so pleased to hear that our team provided such lovely service and answered all your questions. We appreciate your fantastic feedback and five-star rating!

Noté 5 sur 5 étoiles

Everything was made very easy

Everything was made very easy. Car was well looked after

16 août 2026
Logo de Richmond Motor Group - MG Guildford

Réponse de Richmond Motor Group - MG Guildford

We're so glad to hear that we made everything easy for you and that your car was well cared for. We appreciate your positive feedback!

Noté 5 sur 5 étoiles

Kelly helped me chose my car she was…

Kelly helped me choose my car she was very helpful and friendly I would definitely recommend her service. Thank you very much

18 août 2026
Avis spontané
Logo de Richmond Motor Group - MG Guildford

Réponse de Richmond Motor Group - MG Guildford

We're so glad to hear that you had a very helpful and friendly experience choosing your car! We appreciate your kind words and recommendation.

Noté 2 sur 5 étoiles

Very disappointed with vehicle prep

Very disappointed with vehicle prep, asked who previous owner was couldn't answer, I asked if it was a ex hire vehicle couldn't answer although Herzt information in glove box, missing items from vehicle, drivers mat not there although 3 other mats insitu, one parcel shelf cord missing and 2 body parts missing to do with windscreen.

11 août 2026
Logo de Richmond Motor Group - MG Guildford

Réponse de Richmond Motor Group - MG Guildford

We sincerely apologize for the disappointing vehicle preparation and the issues you encountered. We are reviewing our processes to ensure all vehicles meet our standards and that our team can provide comprehensive information. We appreciate you bringing these concerns to our attention.

Noté 5 sur 5 étoiles

Fantastic service from the team in…

Fantastic service from Marius in Guildford

1 août 2026
Avis spontané
Logo de Richmond Motor Group - MG Guildford

Réponse de Richmond Motor Group - MG Guildford

We are so happy to hear about your fantastic experience. We appreciate you taking the time to share your kind words and positive feedback.

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