Dan made our experience enjoyable and kept me informed of every step of the process. He also took the time to show me all the instruments in the car and gave me the opportunity to test drive the... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementMG Portsmouth, Fitzherbert Road, Farlington, PO6 1RU Portsmouth, Hampshire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Excellent Customer Service! The sales agent, Dan was amazing. He is a true sales professional. He was patient and detailed. He took his time to articulate our needs and carefully guided us through th... Voir plus
L'entreprise a répondu
Everyone at Richmond motor group are very friendly. I felt completely at ease when buying a car here. As a woman it can be intimidating but it was a great experience. Dan helped us and made the transa... Voir plus
L'entreprise a répondu
Daniel Tate was very helpful from first visit, explained whole process clearly. Very polite and friendly throughout. Made whole thing stress free by keeping us informed every step.Dan came across as a... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Concessionnaire automobile
- aussi dans
- Centre de contrôle technique
- Concessionnaire Hyundai
- Concessionnaire Skoda
- Prestataire de transport automobile privé
- Vendeur de voitures d'occasion
Écrit par l'entreprise
Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.
Coordonnées de contact
MG Portsmouth, Fitzherbert Road, Farlington, PO6 1RU, Portsmouth, Hampshire, Royaume-Uni
- 02392 288 260
4,5
Excellent
535 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Richmond Motor Group - MG Portsmouth
Thank you for your kind review, Vicki. We are delighted to hear you received great service at Richmond MG Portsmouth. Your feedback is much appreciated, and we look forward to welcoming you again in the future.
Réponse de Richmond Motor Group - MG Portsmouth
Thank you for your review and five-star rating, Max. We're delighted to hear you had a positive experience with our salesperson. Your feedback is greatly appreciated, and we hope to welcome you back to Richmond MG Portsmouth in the future.
Excellent customer service.
Welcome, reception excellent. Good customer experience. Sales not pressurised. Customer helped when required. Friendly sales executive - Perry. Felt our requirements were listened to in providing advice on our car. Free coffee was superb. Only a week from order to car being available. No hassle in ordering.
3 mars 2026
Avis spontané
Réponse de Richmond Motor Group - MG Portsmouth
We appreciate your positive review and four-star rating! We're happy to hear that you had a good customer experience with Perry and that your requirements were listened to. We are glad you enjoyed the coffee!
Highly recommended
We came to Richmond MG only to have a look at some cars we’d seen online. We left having bought a new car! Michael Faulkner has been really helpful, friendly & knowledgeable. I’d happily come here again!
3 mars 2026
Avis spontané
Réponse de Richmond Motor Group - MG Portsmouth
We're happy you found your visit so productive and enjoyable! It's great to know Michael was helpful. Thank you for sharing your positive experience; we appreciate it!
Absolutely excellent service when…
Absolutely excellent service when getting a car from MG in Farlington Sunny was absolutely excellent he kept us informed every step of the way I cannot fault MG at all . Thankyou Sunny I would recommend MG to anyone excellent service ,first class treatment from start to finish Thankyou MG and Thankyou so very much Sunny .
2 mars 2026
Avis spontané
Réponse de Richmond Motor Group - MG Portsmouth
We appreciate your wonderful feedback! We're so glad to hear that you had such a positive experience and that our service met your expectations. It's great to know you were well-informed throughout the process. Thank you for recommending us!
Dan was excellent
Dan was very helpful throughout the process. Very informative and very friendly. Good at communicating and answering any questions I had.
2 mars 2026
Avis spontané
Réponse de Richmond Motor Group - MG Portsmouth
We appreciate you taking the time to leave us this fantastic review! We're so glad to hear that our team member was helpful, informative, and friendly throughout your experience.
Super helpful
Perry was really helpful from the moment we stepped into the showroom. He understood our needs well and offered to locate us a car to test drive (they didn’t have any in stock as I wanted a manual, not auto). Perry answered all my questions and found the answers to more complicated questions. Great experience and would definitely go there again
13 février 2026
Avis spontané
Réponse de Richmond Motor Group - MG Portsmouth
Thank you for your glowing review, Randall. We're delighted to hear that Perry provided such helpful and attentive service during your visit to Richmond MG Portsmouth. It's wonderful to know he went above and beyond to meet your needs and ensure all your questions were answered. We look forward to welcoming you back in the future!
Michael and Daniel were super helpful
Michael and Daniel were super helpful and helped me with px my car to get a new one! Everything was explained and was very clear and easy to do!
28 février 2026
Avis spontané
Réponse de Richmond Motor Group - MG Portsmouth
Hi Zoe, thank you for your fantastic review and five-star rating! We’re delighted to hear that Michael and Daniel provided super helpful service and made the process of part-exchanging your car so clear and straightforward. We hope you enjoy your new car and look forward to welcoming you back to Richmond MG Portsmouth in the future!
MG HS Purchase
Daniel made it very easy and explained everything in detail, made me feel very confident and that I knew everything that was happening, would 100% recommend
27 février 2026
Avis spontané
Réponse de Richmond Motor Group - MG Portsmouth
We're happy to hear that the explanation was helpful and instilled confidence. We appreciate your recommendation and thank you for your positive feedback!
Very thorough
Very thorough, very friendly,answered all questions, made us feel at ease
Sarah
26 février 2026
Avis spontané
Réponse de Richmond Motor Group - MG Portsmouth
Hi Rob, thank you for your wonderful review and the five-star rating! We're delighted to hear that Sarah provided thorough and friendly service, answering all your questions and making you feel at ease. Your feedback is greatly appreciated, and we look forward to serving you again at Richmond MG Portsmouth. Best regards, Richmond MG Portsmouth.
Réponse de Richmond Motor Group - MG Portsmouth
Hi Dan, thank you for your fantastic review and five-star rating! We're delighted to hear you found the team at Richmond MG Portsmouth friendly and polite throughout your visit. We hope to see you again soon! Best regards, Richmond MG Portsmouth.
Dan Tate was very helpful
Dan Tate was very helpful, he had great knowledge about the car, we are very happy with our new car. I highly recommend MG and Dan as a salesman.
24 février 2026
Avis spontané
Réponse de Richmond Motor Group - MG Portsmouth
Thank you for your wonderful review and five-star rating, Mrs S. We're delighted to hear that Dan Tate was able to assist you with his expertise and make your car-buying experience enjoyable. We will be sure to pass along your kind words to him. We hope you continue to enjoy your new car and appreciate your recommendation of MG and Dan. Best regards, Richmond MG Portsmouth.
Top man excellent salesman very helpful Dan salesman…
Top man excellent salesman very helpful and if you ever needed anything, he was straight on it
24 février 2026
Avis spontané
Réponse de Richmond Motor Group - MG Portsmouth
Hi Neil, thank you for your fantastic review and five-star rating. We're delighted to hear about your positive experience at Richmond MG Portsmouth and are pleased to know that our salesperson was so helpful and attentive. Your kind words mean a lot to us. Best regards, Richmond MG Portsmouth.
Michael was great with helping us find…
Michael was great with helping us find the right car and deal. He was professional and explained everything very clearly.
14 février 2026
Réponse de Richmond Motor Group - MG Portsmouth
We're happy that we could help you find the right car and deal. It's great to hear that you found the service professional and clear.
Sarah Mccarthy was really friendly and…
Sarah Mccarthy was really friendly and helpful, guided me through the process and made sure I knew everything I needed to know about the car. Would recommend Sarah at MG and would buy here again.
23 février 2026
Avis spontané
Réponse de Richmond Motor Group - MG Portsmouth
We're happy to hear that you had a positive experience! We appreciate your recommendation and are glad that we provided you with all the information you needed!
New car issues resolved
The experience i had at richmond was very good overall because of the issues that we have had with the previous car, the team here made every effort to resolve the problem quickly and sufficiently to my satisfaction which they did with the purchase of a new car. The team that i have been dealing with ( Charlie Bishop, Rich and then finally Daniel) on hand over day i could not fault.
19 février 2026
Réponse de Richmond Motor Group - MG Portsmouth
Thank you for your wonderful review and five-star rating, Iain. We are delighted to hear that your experience at Richmond MG Portsmouth was very good and that our team, including Charlie Bishop, Rich, and Daniel, were able to assist you effectively and to your satisfaction. Your kind words mean a lot to us, and we wish you many enjoyable miles in your new car. Best regards, Richmond MG Portsmouth.
Réponse de Richmond Motor Group - MG Portsmouth
We appreciate your positive feedback! We are very happy to hear you enjoyed our accommodating and flexible service.
Michael gave us excellent service and…
Michael gave us excellent service and made the process of buying our new car very easy
19 février 2026
Avis spontané
Réponse de Richmond Motor Group - MG Portsmouth
Thank you for your wonderful review, Jennifer. We’re delighted to hear that Michael provided you with excellent service and made purchasing your new car an easy and enjoyable experience. Wishing you many happy miles ahead in your new car! Best regards, Richmond MG Portsmouth.
The whole process was made very easy by…
The whole process was made very easy by Perry. He answered all our questions and was extremely friendly
18 février 2026
Réponse de Richmond Motor Group - MG Portsmouth
Hi Keren, thank you for your wonderful review and five-star rating! We’re delighted to hear that Perry made the process easy and provided friendly and helpful service. We’ll be sure to pass on your kind words to him. Best regards, Richmond MG Portsmouth.
Dealt with Sarah for my vehicle and…
Dealt with Sarah for my vehicle and exceptional customer service and very happy to help. Highly recommend!
17 février 2026
Avis spontané
Réponse de Richmond Motor Group - MG Portsmouth
We appreciate you taking the time to share your positive experience. We're so glad to hear that our customer service was exceptional and helpful.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.