Richmond Motor Group - Skoda Southampton Avis 

The Salesperson was very polite and helpful. He explained everything we needed to know clearly.

The salesman Archie was extremely helpful and informative, and exceptionally patient, made it a far less stressful experience than it could have been. 10 out of 10 for Archie!

The staff were incredibly friendly, approachable and helpful. In particular Ben, the sales representative, made the whole process so simple, and straightforward.

First time buying a Škoda, and the customer service from Richmond Cars was second to non. Our sales person Tomasz (Polak) did a great part exchange on our old car, made sure we had the right finance deal for the new one, and went above-and-beyond going through all our new car’s features and tech.
Great experience and fantastic car too! We’re really pleased and would highly recommend to anyone.

Sale representative Ben was outstanding throughout the whole process. Knowledgeable, clear, friendly and responsive to my needs as a buyer. A credit to the branch and really made the experience of buying a new car a stress free and pleasant experience

Ben was excellent, knowledgeable and v helpful . Great car buying experience

Friendly helpful staff (Tomasz) made buying my Skoda a great experience. Very happy with my new car.

met at the door with a welcome - lovely manners-listened to what I needed came up with the exactly the right car
was polite and professional and good enough to bring me a drink- knew his cars and stock -inspired my confidence.

My salesperson Ben H. Was very welcoming straight from my first visit to Richmond Škoda. He displayed excellent product knowledge and the purchasing process all the way thru to the finish.
Great feeling joining the Škoda “family!”

Mark Younger the salesman was super!
Very polite, helpful and took time to explain everything at a pace and in a style that was easy to understand.
The vehicle handover was detailed and covered every switch and control ensuring I drove away safely.
His follow up support checking all was well after a couple of days was a great example of brilliant customer care, nothing was too much trouble for him.

As soon as we arrived at the showroom we were made to feel welcome and valued. The salesman was especially good; friendly, chatty, knowledgeable, and not overbearing or pushy. He seemed genuinely interested in us as people and not just customers. A pleasant experience all round.

Excellent, professional service from the sales team. Car was really well presented when handed over, although I would have appreciated being some charge in the hybrid battery, which was completely empty.

A great experience with Skoda Botley purchasing our car, staff were very helpful, special shout out to Jeff, Ben, Joe and Adam for their excellent customer service from start to end. We will definitely be returning to purchase our next vehicle here and always use The Richmond Group.

Thanks to Mark Younger for his friendly help and advice while I was searching for a new car. He took the time to explain the car properly and the process was efficient.

All members of staff that we met were extremely helpful and very pleasant nothing was a problem they made the whole experience very relaxed.

Helpful friendly staff

We were more than impressed with the service we received The salesman named Joseph understood and answered all our questions with knowledgeable answers made everything easy ,also kept us supplied with coffee nice gesture, we wanted a spare wheel which iwill add was not possible with our last car .no problem at all it was ordered and fitted a couple of days after we had our lovely Scoda car 100% SATISFACTION

Friendly, helpful, reliable and supportive customer service!

Thank you Ben for supporting us in deciding which company car to choose. Really helpful eventhough there was no direct sale. We came away knowing the Skoda Enyaq was for us. Thank you!