Richmond Motor Group - Suzuki Fareham Avis 

298
•
TrustScore 5 sur 5

4,9

Suzuki Fareham, Newgate Lane, PO14 1AJ Fareham, Hampshire, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The experience was so easy and laid back, fantastic customer service and incredibly friendly staff. Everything clearly explained and left feeling I'd got a great deal and had been well treated throug... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The customer service was exceptional. Jag Singh listened to my needs and was patient and helpful, his customer service was second to none.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had a really positive experience buying a Suzuki s cross here. The staff were friendly, knowledgeable, and made the whole process smooth and stress-free. Thanks to Richard who helped us decide on a ca... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Robbie was great & really friendly, & helped me find the perfect car for driving instructing , within budget! He was friendly & most importantly not pushy at all (as I’d imagined car salesman m... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile
  2. aussi dans
  3. Centre de contrôle technique
  4. Concessionnaire Hyundai
  5. Concessionnaire Skoda
  6. Prestataire de transport automobile privé
  7. Vendeur de voitures d'occasion

Écrit par l'entreprise

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Coordonnées de contact

  • Suzuki Fareham, Newgate Lane, PO14 1AJ, Fareham, Hampshire, Royaume-Uni

  • 01329 820 620

4,9

Excellent

TrustScore 5 sur 5

298 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(298)

1 711 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very helpful salesman Jag who was very…

Very helpful salesman Jag who was very clear on information.

3 octobre 2023
Avis spontané
Logo de Richmond Motor Group - Suzuki Fareham

Réponse de Richmond Motor Group - Suzuki Fareham

Good afternoon, Mr Ralls. Thank you for your 5-star review. We're very pleased to hear that Jag was of great help to you!

Noté 5 sur 5 étoiles

I recently bought a new car with Jaq at…

I recently bought a new car with Jaq at Richmond. Jaq was really helpful and shared all the information I needed to know. Really great service 😊

30 septembre 2023
Avis spontané
Logo de Richmond Motor Group - Suzuki Fareham

Réponse de Richmond Motor Group - Suzuki Fareham

Hi Emma. Thank you for taking the time to feedback on your car-buying experience with Jaq. We're very pleased that she provided you with great service and we wish you all the best with your new car!

Noté 5 sur 5 étoiles

Great service from Jag

Great service from Jag. Looked to give us a good deal and made us feel very comfortable buying a new car. He's an outstanding professional and thoroughly recommended.

26 septembre 2023
Avis spontané
Logo de Richmond Motor Group - Suzuki Fareham

Réponse de Richmond Motor Group - Suzuki Fareham

Hi David, thank you for taking the time to leave us such a lovely review! Jag will be happy to hear your kind comments. Enjoy your new car! 😊

Noté 5 sur 5 étoiles

Staff efficient and transparent

Staff efficient and transparent, an honest car dealership.

20 septembre 2023
Logo de Richmond Motor Group - Suzuki Fareham

Réponse de Richmond Motor Group - Suzuki Fareham

Good morning, Jane. Thank you for your 5-star review. We're so pleased that you had an excellent car-buying experience.

Noté 5 sur 5 étoiles

Brilliant experience with Jag

Brilliant experience with Jag. Made the whole process really simple and explained everything so thoroughly

24 septembre 2023
Avis spontané
Logo de Richmond Motor Group - Suzuki Fareham

Réponse de Richmond Motor Group - Suzuki Fareham

Hi Beth. It's great to hear that you had a brilliant experience with Jag and he made the process really smooth for you! I will be sure to pass on your positive comments and wish you all the best in your new car 😊

Noté 5 sur 5 étoiles

Mo was very helpful and knowledgeable

Mo was very helpful and knowledgeable, made me feel conformable and wasn't pushy. My second Suzuki and probably not my last!

23 septembre 2023
Avis spontané
Logo de Richmond Motor Group - Suzuki Fareham

Réponse de Richmond Motor Group - Suzuki Fareham

Good Morning Stefan, It is great it hear you had a positive experience at our Suzuki Fareham branch with Mo and I will be sure to pass your kind words along. Enjoy your new ride! 😊

Noté 5 sur 5 étoiles

I have purchased a vehicle from fareham…

I have purchased a vehicle from fareham Suzuki with outstanding service and help from Mo, I have travelled from Birmingham for this vehicle and have felt really welcomed and supported by Mo in all of the process.Mo is a credit to your company very polite ,professional and can’t ask for a better service.Highly Recommend dealing with Mo and of course the dealership. Thankyou all very very Happy.

23 septembre 2023
Avis spontané
Logo de Richmond Motor Group - Suzuki Fareham

Réponse de Richmond Motor Group - Suzuki Fareham

Good Morning Ms Payne, thank you for taking the time to leave us such a lovely review and recommendation! We are over the moon you had such a positive experience at our Suzuki Fareham branch with Mo. He will be delighted to hear your kind words! Enjoy your new car! 😊

Noté 5 sur 5 étoiles

Jag was incredibly helpful

Jag was incredibly helpful, knowledgeable and friendly and made the whole process very easy. He is a credit to your Company. 20/10

17 août 2023
Avis spontané
Logo de Richmond Motor Group - Suzuki Fareham

Réponse de Richmond Motor Group - Suzuki Fareham

Hi Natalie. Thank you for your 5-star feedback. We're so glad that you were happy with the level of service Jag provided you and will be sure to pass on your kind words!

Noté 5 sur 5 étoiles

Jag made me feel comfortable from the…

Jag made me feel comfortable from the moment we sat down and there was no pressure to buy a car. He was very helpful and took the time to explain things and answer my questions. I would definitely recommend buying a car from Richmond Suzuki. Thank you Jag.

10 septembre 2023
Logo de Richmond Motor Group - Suzuki Fareham

Réponse de Richmond Motor Group - Suzuki Fareham

Good morning, Kevin. Thank you for your 5-star feedback. We're very happy to hear that Jag provided you with an excellent car-buying experience and will be sure to pass on your praises. Have a great day!

Noté 5 sur 5 étoiles

Friendly and helpful

Friendly and helpful. Very pleasant experience. Thank you.

15 septembre 2023
Avis spontané
Logo de Richmond Motor Group - Suzuki Fareham

Réponse de Richmond Motor Group - Suzuki Fareham

Good Afternoon Peter, thank you for the great review! It is brilliant to hear you had a 5-star experience at our Suzuki Fareham branch.

Noté 5 sur 5 étoiles

Very friendly and efficient salesman

Very friendly and efficient salesman. He answered all my questions and provided information on items that I should have asked about but forgot at the time.
Vehicle was prepared in first class condition.
Five stars all the way.

9 septembre 2023
Logo de Richmond Motor Group - Suzuki Fareham

Réponse de Richmond Motor Group - Suzuki Fareham

Good Afternoon Peter, It is brilliant to hear you had a five star experience at our Suzuki Fareham branch. Enjoy your new car!

Noté 5 sur 5 étoiles

5* from the moment we drove in

5* from the moment we drove in (in our old car) until the moment we drove out in our "new" car. Top service, excellent range of clean and tidy cars, smart and approachable staff. Mo was our sales advisor, he was very friendly and knowledgeable. Extremely happy with our new purchase, everything went smoothly.

6 septembre 2023
Logo de Richmond Motor Group - Suzuki Fareham

Réponse de Richmond Motor Group - Suzuki Fareham

Good Morning Miss Williams, wow its great to hear you had a 5-star experience at our Suzuki Fareham branch. I will be sure to pass your kind words along to Mo. Safe travels and enjoy your new ride!

Noté 5 sur 5 étoiles

No hard sell

No hard sell, listened to our requirements carefully, discussed options and great test drive. We felt it was our decision and absolutely no pressure

25 août 2023
Logo de Richmond Motor Group - Suzuki Fareham

Réponse de Richmond Motor Group - Suzuki Fareham

Good morning Tracy, thank you for taking the time to leave us a 5-star review. We're happy to hear you had a positive experience at our Suzuki Fareham branch, enjoy your new car!

Noté 5 sur 5 étoiles

I found Jag and his colleagues very…

I found Jag and his colleagues very helpful and was provided with plenty of relevant information
Jag was spot on on helping me choose just the right vehicle

6 septembre 2023
Avis spontané
Logo de Richmond Motor Group - Suzuki Fareham

Réponse de Richmond Motor Group - Suzuki Fareham

Good afternoon Diane, thank you for your 5-star review! It is great to hear that Jag and the team were able to provide you with excellent service at our Suzuki Fareham branch. Enjoy your new ride!

Noté 5 sur 5 étoiles

Decided on a car I liked

Decided on a car I liked. Was left to look at the vehicle and test drive without any pressure. Peter was friendly and helpful all the way through my experience. Car is great. Would buy from again. Thanks.

24 juin 2023
Logo de Richmond Motor Group - Suzuki Fareham

Réponse de Richmond Motor Group - Suzuki Fareham

Hi Ian, thank you for taking the time to leave this lovely review! We're delighted to learn of your high praise and that you love your new car! We wish you many happy miles ahead!

Noté 5 sur 5 étoiles

My whole experience with Suzuki fareham…

My whole experience with Suzuki fareham has been 5 star, and especially with Jag, he was so helpful, but not pushy , very friendly and knowledgeable, a true professional, I would highly recommend buying your next car from here .
Thankyou Jag and Will .

18 août 2023
Avis spontané
Logo de Richmond Motor Group - Suzuki Fareham

Réponse de Richmond Motor Group - Suzuki Fareham

Hi Karen, hearing that Jag and Will provided you with such a fantastic experience is the best thing we could hope for! We're grateful for your positive feedback and look forward to seeing you again in the future!

Noté 5 sur 5 étoiles

Jag was excellent

Jag was excellent, the service he supplied was brilliant. He was very knowledgeable in his subject of both the car and finance and confidently answered all questions. Overall this was an enjoyable experience.

13 août 2023
Avis spontané
Logo de Richmond Motor Group - Suzuki Fareham

Réponse de Richmond Motor Group - Suzuki Fareham

Good morning, Hannah. We're so glad that Jag provided you with brilliant service during your car-buying experience and you're very happy with the outcome. Thank you for this lovely review and have a good day!

Noté 5 sur 5 étoiles

No-pressure, informative, friendly and helpful car sales.

I popped in one weekend evening to test drive a used approved vehicle I had found on Autotrader, and Mo and Will couldn’t be more helpful. They were non-pushy and allowed me to test drive the car on my own and gave me a good 30minutes to enjoy the drive. The informative approach and no-pressure sales technique really works, they followed up with a phone call to give me details of the offers available on the purchase and gave me plenty of time to make up my mind. They had even reserved the car for me after I said I needed a little more time to get my ducks in order. I reserved the car with a small holding deposit and a the car was ready a week later. They even offered to have the wheels painted black free of charge which was an incredibly generous suggestion and sets the car’s style off brilliantly! I’m very impressed. The handover appointment went very smoothly and within 30minutes, I was driving away in my immaculate Mini. They even followed up with a phone call after 48hours of ownership to make sure I was enjoying the new car! Thank you Mo & Will at Suzuki, Richmond Motor Group, Fareham. I hope the aftersales is as high quality as I will endeavour to use their service in future. Thank you.

29 juillet 2023
Logo de Richmond Motor Group - Suzuki Fareham

Réponse de Richmond Motor Group - Suzuki Fareham

Good morning, Harry. Thank you for taking the time to leave such generous feedback regarding your car-buying experience with Mo & Will at our Fareham branch. We're delighted to hear about your wonderful experience and are so happy that you were impressed with everything and the service you received. We wish you many happy miles in your new Mini and look forward to welcoming you back to the dealership in the future!

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