I’ve had such a great experience with Ride EquiSafe! They carry an amazing selection of high-quality equestrian products, and their customer service is truly excellent. I’ve shopped with them both onl... Voir plus
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Lisez les avis des autres
The team at Ride Equisafe got me set up with both a body protector and an air vest. Responded to my inquiry with a different size than I would have gone with just taking my own measurements, so most d... Voir plus
True the vest did not inflate upon impact. Rare but it is a mechanical vest. There was a manufacturers defect in the seam. It had inflated before when I accidentally jumped off. The vest has been... Voir plus
I knew it was time to invest in an Air vest, but I was overwhelmed at the concept of choosing the right one. The virtual fitting was incredibly helpful. I went with the suggested Equitheme vest and it... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Ride EquiSafe is not your standard tack store. We specialize in keeping you simultaneously safe and stylish in the saddle. We carry the broadest selection of equestrian safety products across North America, including air vests, body protectors, safety stirrups, and riding helmets. Whether you’re hacking out on the trails, taking a lesson, or competing from the local level up to the international level, we believe that all riders should use equipment that ensures the safest possible experience.
Coordonnées de contact
2676 John Shehan Rd., 28756, Mill Spring, Etats-Unis
- 919-404-9744
- info@rideequisafe.com
- rideequisafe.com
4,8
Excellent
651 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Very quick shipping
1 juin 2026
Excellent at fitting young riders with…
Excellent at fitting young riders with the right vest!
I have purchased 3 vests now and have always received the best customer service.
6 juin 2026
Ride equisafe is my go to for style and…
Ride equisafe is my go to for style and protection!!!
3 juin 2026
Fantastic experience
Fantastic experience! I sent in my measurements and received an email back promptly asking me more questions. then I received three suggestions for safety vests. this was also on the weekend! I just got my air vest and can't wait to use it.
6 juin 2026
Avis spontané
My favorite store for riding clothes
My favorite store for riding clothes. Catherine is always so helpful and friendly!!!
3 juin 2026
Their customer service is nonexistent
Their customer service is nonexistent. Do not buy clothes from this retailer. They require that the customer contact them in order to start a return; however, they do not return voicemails left and do not answer the phone. Effectively making it impossible to return items.
2 juin 2026
Réponse de Ride EquiSafe
Hi Catherine, I'm so sorry that we somehow missed your call. At the time you said you called, we were at a busy horse show in Upperville, VA where cell and wifi service is virtually non-existent. We do specifically ask on our website that return requests be emailed to us. You emailed us on 6/10 at 12:25 PM and we responded promptly at 1:24 PM. However, in the interceding time, you posted this negative review at 1:17 PM. Affording a business 52 minutes to respond to an email before posting a negative review seems unreasonable, but it's clear that we did not meet your high expectations, for which I'm truly sorry.
We wish you the best of luck in your future endeavors finding a business that is able to respond to your requests more promptly.
Consultative Sales
They actually consult with you on what to buy. I had a few go rounds in email along with sending measurements and pictures. So I trusted that what I was getting would fit and also function they way I wanted.
2 juin 2026
Adorable and comfortable cover shirt…
Adorable and comfortable cover shirt for show days!
25 mai 2026
Excellent customer service
Online call staff and staff in Ocala store were very helpful in finding protective vest that fit perfectly
25 mai 2026
I needed a replacement canister for my…
I needed a replacement canister for my X-Air Safe vest after I inadvertently dismounted without unhooking. My order came quickly and thanks to Catherine’s excellent video I had no trouble replacing the spent cartridge.
11 mai 2026
Really appreciated the guidance to buy…
Really appreciated the guidance to buy my first air vest! Very happy with the one we chose.
4 mai 2026
Fantastic products and incredible…
Fantastic products and incredible friendly and accommodating people. This place is fantastic!
4 mai 2026
The ONLY place to shop
Excellent advice and knowledge of their and other products. Great variety and quality of products. The most comprehensive safety equipment shop I’ve ever encountered. Friendly service. I recommend to all my friends.
7 mai 2026
Fantastic experience
Fantastic experience! I sent in my measurements and received and email back quickly asking me more questions. Then I received three recommendations for safety vests. This was also on the weekend! I just got my air vest and came wait to use it.
19 avril 2026
Best in the business!
Catherine gives honest, helpful guidance and has expertise on all of the products she carries. I live far away and only shop with Ride EquiSafe for safety equipment!
15 avril 2026
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