Not an easy story - we were waiting for the eMTB for 8 months (for our 9 years old son). Global components outage. Ed from the RideLev has provided updates via WhatsApp virtually every day. Th... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Dealt with Ed after losing faith with other scooter suppliers it was refreshing to deal with someone who actually cared! Subsequently his customer service was exceptional. Even connecting me with a... Voir plus
L'entreprise a répondu
Amazing customer service, wasn't sure how long item would take to be delivered. Needed for my sons birthday present. Sent message on what's app, couldn't of tried hard enough to get me this item on ti... Voir plus
Have just bought an electric bike from this company. The service has been excellent. Sensing that I was a bit nervous about assembling - the bike was assembled and checked in advance and deliver... Voir plus
À propos de l'entreprise
À propos de Ride LEV
Écrit par l'entreprise
Ride LEV offer Light Electric Vehicles including eBikes and eScooters to help you get to you destination safely.
Exclusive UK stockists of Blumil GO.
Have your electric bike Delivered Assembled and Serviced at a place of your choice, UK wide!
Experience the service of a local bike shop from the comfort of your home.
Ride LEV also work with a number of cycle to work schemes that can save you up to 42% off the cost of your new eBike.
E-Bikes
E-Scooters
E-Kids
Accessories
Clothing
Coordonnées de contact
85 Great Portland Street, First Floor, W1W7LT, London, Royaume-Uni
- 020 3886 1415
- info@ridelev.com
- ridelev.com
4,7
Excellent
141 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent customer service quick…
Excellent customer service quick response will be using again for my cycle needs
10 mai 2022
Arrived the next day - perfect!
I had a product question, staff were helpful and friendly and confirmed the item was available from stock so ordered new lock online 3.30pm in the afternoon and it arrived the next day - perfect!
9 mai 2022
Very good service delivery was prompt…
Very good service delivery was prompt and item was as described 👌
7 mai 2022
Brilliant service from Ride LEV
Brilliant service from Ride LEV. Contact from Ed after buying to arrange delivery and set up at a time to suit. Went out of his way to accommodate my requests and has fulfilled all that was arranged. Quality bike from a quality supplier!
6 mai 2022
Avis spontané
Fantastic service
I bought a KTM Macina Sport e-bike for my wife so that we could ride together. Ed is very friendly and kept us informed every step of the way so we felt we were in safe hands. Paul delivered the bike on his van, built and ready to ride. Paul took the time to talk us through all the features. I've been looking forward to getting an electric bike for the last couple of years, so it was great that when I finally bought one, the process was so easy.
19 avril 2022
Great service from start to…
Great service from start to finish,product arrived when it was due.
17 avril 2022
Prompt delivery & very nice product.
1 avril 2022
Great service, great communication
Great service very happy, my bike arrived and had slight marking from delivery not ride Lev’s fault but ED was straight on the Case of sorting me out, bike was put together great and performs great would definitely recommend anyone who is wanting to make a purchase, thank you again
30 mars 2022
Avis spontané
Very professional and on time delivery…
Very professional and timely delivery from Ed. He showed me how to use the Eovolt 4 bike with detailed explanations. Highly recommend RideLEV.
26 mars 2022
Avis spontané
Very pleased with the service.
26 mars 2022
Avis spontané
Exceptional service
I placed my order after speaking with Ed on the phone, he gave me a dispatch date of 3-5 working days. I was happy with that, about 10 minutes after I'd placed the order he phoned back and said I could have my bike the next working day. Buzzing obviously... the bike was delivered within 20 hours of me placing the order and Paul walked me through the controls. Exceptional service and aftercare. Thanks Ed
14 mars 2022
Avis spontané
Initially I wanted to go to a bike shop…
Initially I wanted to go to a bike shop to get my first electric bike, for advice, future repairs and servicing. I’ve now found out there is a new way of doing things. After many online reviews and YouTube videos were digested I had settled on a Tern and the only one available to that time was on Ride LEV. I’m glad it was as the following experience was seamless. Ed from Ride was in touch that day to arrange delivery and have a chat. The bike was delivered to my work address, the technician was in touch to arrange the set up the next day. Throughout this I had WhatsApp updates. Brilliant service.
P.s I like the bike as well.
4 mars 2022
The best service ever and one of the…
The best service ever and one of the best company you could shop with thank you
4 février 2022
Avis spontané
Communication was above and beyond…
Communication was above and beyond expectation. Very pleased with my order that was perfectly packed. 10/10 all the way. Thank you.
22 janvier 2022
I needed some tyres fast and I got…
I needed some tyres fast and I got them! I even got a call when my tyres were dispatched, as they knew how much I needed them. Great service
21 janvier 2022
Excellent service choice
Excellent service choice, sourcing and procuring E-bike with print and efficient delivery
14 janvier 2022
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.