I had no problems with bike personally, however just be aware that the customer service is terrible. I have twice made a reservation for a bike which cost me to waste an hour journey to get there and... Voir plus
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Lisez les avis des autres
Meine Mieter hatten ein Leihfahrrad und Leihakku von Zoomo. Bei der regelmässigen Wartung wurde eine Fehler der Batterie festgestellt und trotz Nachfrage der Kunden nicht ausgetauscht. 6 Tage später i... Voir plus
So far so good. The bikes are in someways better than Vinx, brand cause they are lighter, and can be pedalled on flat battery, if you take it out, But most importantly they are 100%v legal,however t... Voir plus
Amazing people, the asian girl hustling hard to get the customers attention despite she's feeling under the weather. I subscribed to used e-bike $99 for 16 weeks, pretty good deal. The bike looks a bi... Voir plus
À propos de l'entreprise
À propos de Zoomo
Écrit par l'entreprise
Coordonnées de contact
Sydney, Australie
- hello@ridezoomo.com
- ridezoomo.com
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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
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It was good we have services included…
It was good we have services included and never have any problems
Good service
The worst rental bike I’ve seen
The worst rental bike I’ve seen, they take all my money (I don’t have enough for survive)
No commercial gesture, I don’t recommend at all ❌❌
Giovani from zoomo Surry hills help me…
Giovani from zoomo Surry hills help me a lot. Thank you for everything 😁
Overall good service and fast response.
Overall good service and fast response.
Top Notch Customer Service & Product
The customer service is exceptional: I felt welcome, experienced great communication, and received excellent support and quality service. I love my rented Zoomo bike, and the repair service is top tier. ✨✨✨ Thank you, Sergio, Rod, D, and everyone else. Great staff and seamless teamwork—they deserve a raise!
Eliezer exceptional service ❤️
I would like to express my deep gratitude to Eliezer for the exceptional service. Not only did he patiently answer all my questions, but he was also extremely helpful in speaking Portuguese, which made it a lot easier for me as I have a basic level of English. Thank you very much, Eliezer! ❤️
Furthermore, I congratulate Zoomo for having such a dedicated employee. Customer support was excellent throughout the entire process. Recommended!!!
It's perfect for riding a bike around…
It's perfect for riding a bike around the city and doing Uber! Good battery life time and long time powerful!
The service given by Giovanni was…
The service given by Giovanni was really helpful. I really recommend renting e-bikes with Zoomo.
0 customer service and efficiency.
0 customer service and efficiency.
They wasted 3 hours of my time to say we run out of batteries, stupid system and logistics. Careless service provider
Always very kind & helpful
Always very kind & helpful. Bike worked perfect. I do recommend!
Plenty of great bikes to choose from!
Got my first bike rent here. The bikes were affordable, Great service, friendly staff! Very recommended if you plan on delivering!
NOAH Rocks
Noah rocks! I like his vibe and how he stays chill in a busy situation in the store. I feel for the guy, I work in retail too. They need to hire more staff. The serving time was slow, and I got line-jumped multiple times, but I kept my cool. Finally, after 2 hours of waiting, I have my bike! I can't wait to use it for my daily commute instead of taking the train and bus.
Great bikes and very good customer…
Great bikes and very good customer service and great mechanics, definitely recommend
Great place
Great place, Pablo really took care of me and the bike was awesome. Giving it back because I’m going to Tasmania but would have kept it for years.
The service was fantastic
The service was fantastic, within 1 hour we had everything solved. My bike got a flat tyre and they did not charge me anything! Maintenance of the bike is included :) The workers are very friendly and the bike works really great.
Zoomo E-bike isn't just a place I rent…
Zoomo E-bike isn't just a place I rent bikes from; it's become a part of my life, thanks to Ferl and her incredible team. Walking into Zoomo feels like visiting family, with Ferl's warm greeting and genuine interest in how I've been. Her memory for names and conversations never ceases to amaze me. Renting the Zero bike has been a game-changer for my outdoor recreational and side hustle activities, even if I do wish for a bit more battery life sometimes. But hey, it's a small price to pay for the reliability and service Zoomo offers. Blaise and Arun are amazing too, always ready to help me with a smile. From Brisbane to Melbourne, Zoomo has been my number one choice for safe and compliant e-bikes. If you want more than just a rental, but a true connection, Zoomo is the place to be. Thank you, Zoomo family, for making every ride an adventure.
Amazing people
Amazing people, the asian girl hustling hard to get the customers attention despite she's feeling under the weather. I subscribed to used e-bike $99 for 16 weeks, pretty good deal. The bike looks a bit old but w hat matters to me is the gps, app support and warranty which is a huge deal. I returned my previous white back last year and now they have the sale. Great stuff and amazing staff, kudos to the asian girl I hope you be okay!
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