A mega huge thanks to Christopher at night concierge from Wimbledon Stadia Development for staying for handover and beyond. Taking ownership and handling like a pro the situation with the water supply... Voir plus
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Do not use! For fear of retaliation I am using an anonymous account. Huge service charges, lack of transparency in terms of budgets - when I queried several items on their charges and fees they backt... Voir plus
A huge thank you to Donta at Prospect Place for finding me a more convenient car parking space while mine is out of action. There was a delay at first due to email problems but as soon as he picked it... Voir plus
Our building Relationship Manager Desiree is a massive asset. Since she arrived a whole raft of issues that had been left for far too long are finally being addressed. She goes above and beyond in her... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Ringley is an independent, award-winning, privately owned business specialising in residential property, with over 20 years’ experience and 10,000 homes under management.
Coordonnées de contact
1 Castle Road, NW1 8PR, London, Royaume-Uni
- 020 7267 2900
- solutions@ringley.co.uk
- ringley.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 82 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Kurtis Thomson was a lovely staff…
Kurtis Thomson was a lovely staff member who was super helpful and keen to assist, when visiting my flat. Give that man a bonus?

Réponse de The Ringley Group
great flat and very helpful management…
great flat and very helpful management team.

Réponse de The Ringley Group
Brilliant team who look after you
Been with Ringley now for over 8 months. They look after you and are there when you need them if you have any issues.
Big shout out to Ethan who is brilliant and goes beyond what is required always making sure I'm happy and there are no issues.

Réponse de The Ringley Group
Unresponsive and disorganised
Our experience with Ringley has been pretty disastrous. Our Relationship Manager has changed three times in a year and we haven't even had the opportunity to meet the latest one. Messages are often not replied to. Our building is rarely cleaned. On top of that, they have continually failed to refund costs that are due to us while threatening us with legal action despite clear evidence that the issue is at their end, not ours.
Our former Relationship Manager did provide some pleasant assistance when the flat above began leaking into ours, and the current incumbent helpfully arranged the delivery of recycling bags, but the rest of the experience has been negative.

Réponse de The Ringley Group
Doug - Prospect maintenance Team
I would like to recognise Doug for his excellent work today. He came to my flat at very short notice and fixed the kitchen leak and improved the tap water pressure. A big thank you to Doug.

Réponse de The Ringley Group
Moved in Tuesday to the mailbox and the…
Moved in Tuesday to the mailbox and the help we received from all the staff was amazing. Especially Joanne. Thanks again.

Réponse de The Ringley Group
Blockage sorted
John Graham and Gary Burton came to my flat today regarding a blocked sink. We tried to figure out if it was the waste stack (outside of the flat) or inside. Eventually, they deduced it was inside, which is my responsibility of course. However, they both were keen to try a few options and after several different attempts, they cleared the block in the sink. Very prompt, friendly and quick to respond. Thanks to both for their help!

Réponse de The Ringley Group
A good experience
I have been using Ringley's services for two years and so far I am very satisfied, Ethan is my contact person and he has always helped me, responding quickly and clearly to my requests, this has made my stay worry-free with the certainty of having support if needed.

Réponse de The Ringley Group
Ethan was super helpful and friendly
Ethan was super helpful and friendly, made the move in super stress free, absolutely amazing at his job! Through out the process he was very understanding and helpful! All questions was answered and any help he’s straight on it! Thank you Ethan and Ringley

Réponse de The Ringley Group
A Heartfelt Thank You to Nusha
I would like to express my deep gratitude here to Nusha, who truly helped us with everything that needed to be done for someone new to the house. She was always ready and willing to assist us with all the questions we had. We wish you all the best and every form of goodness.

Réponse de The Ringley Group
Joanne at the Mailbox in Stockport was…
Joanne at the Mailbox in Stockport was super helpful whilst trying to find a suitable apartment.

Réponse de The Ringley Group
Aashootosh Dattani was great ⭐️
Aashootosh Dattani was great at answering any questions I had and helped me understand my outstanding bills and breakdowns. Thank you!

Réponse de The Ringley Group
A big thank you to Douglas at Prospect…
A big thank you to Douglas at Prospect Place for fixing an issue in my apartment-many thanks he did a very good job

Réponse de The Ringley Group
Georgia and Gary saved my day!
This morning I got locked in my flat as the door handle came out, the door closed and got stuck. I called the GMV concierge, Georgia and Gary came to help me right away. They were lovely and they tried to comfort me while they were doing the work. They managed to open the door and fix the issue in a short time. Thank you both so so much!

Réponse de The Ringley Group
Portal difficulties
Spoke to Aashootosh today with a query regarding my service charge account. He gave me the information I needed and helped me to access my account. He was very professional, helpful and friendly.

Réponse de The Ringley Group
John E Graham Recommendation
John E Graham has the courtesy, professional experience and drive to appropriately support leaseholders across the estate management spectrum, delivering excellent and timely service

Réponse de The Ringley Group
Highly Professional Support from the Ringley Group
I should like to record receiving very highly professional and empathetic support from Relationship Manager Susi Jay when I contacted the Ringley Group needing legal advice.

Réponse de The Ringley Group
Fast response and resolution
I received fast and excellent service when reporting the issue of overgrown hedges and trees behind our flat. Aashootosh Dattani handled the matter very efficiently, promptly contacting the gardeners and resolving the issue within a couple of days of my initial contact with Ringley.

Réponse de The Ringley Group
Thank you Jonnie at Denham Film Studios
Since starting at Denham film studios, Jonnie has been hardworking, reliable and very helpful. He is committed to making the film studios a better place to live. I’ve had several issues over the last few months which have been so much easier to deal with due to Jonnie’s support, knowledge and guidance. Thank you very much Jonnie!

Réponse de The Ringley Group
Susi- highly commended for outstanding service
Susi, the relationship manager for my block at GMV, provided invaluable assistance in clarifying the recent service charge bills and correspondence. The documents were presented in a format that was difficult to comprehend, leaving ambiguity regarding the demands and deductions made by DD. Susi went above and beyond to understand the issue, ensuring that the information she conveyed was both accurate and clear. Her professionalism and exceptional interpersonal skills were evident throughout our interactions, and I highly commend her for her outstanding service.

Réponse de The Ringley Group
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