The Ringley Group Avis 

750
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 5 sur 5 étoiles

A mega huge thanks to Christopher at night concierge from Wimbledon Stadia Development for staying for handover and beyond. Taking ownership and handling like a pro the situation with the water supply... Voir plus

Noté 1 sur 5 étoiles

Do not use! For fear of retaliation I am using an anonymous account. Huge service charges, lack of transparency in terms of budgets - when I queried several items on their charges and fees they backt... Voir plus

Noté 5 sur 5 étoiles

A huge thank you to Donta at Prospect Place for finding me a more convenient car parking space while mine is out of action. There was a delay at first due to email problems but as soon as he picked it... Voir plus

Noté 5 sur 5 étoiles

Our building Relationship Manager Desiree is a massive asset. Since she arrived a whole raft of issues that had been left for far too long are finally being addressed. She goes above and beyond in her... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Société de gestion immobilière
  2. Consultant immobilier

Écrit par l'entreprise

Ringley is an independent, award-winning, privately owned business specialising in residential property, with over 20 years’ experience and 10,000 homes under management.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

750 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 82 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,1

Tous les avis

(750)

169 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Can I say what a great group of staff…

Can I say what a great group of staff these guys have at prospect place in Cardiff, they go above and beyond with any problem that occurs 100% better than the others I’ve dealt with
Thank you Lindsey and Suzanne

13 octobre 2025
Avis spontané
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Réponse de The Ringley Group

Thank you for leaving Suzanne and Lindsey a five star review

Noté 5 sur 5 étoiles

Outstanding Service from Mustafa Ali for Over 12 Years

I’ve had a property managed prospect place for over 12 years, and Mustafa Ali has been absolutely amazing throughout. He’s always professional, helpful, and quick to resolve any issues. Excellent communication and genuine care for clients — truly a pleasure to deal with. Highly recommended!

13 octobre 2025
Avis spontané
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Réponse de The Ringley Group

Great to read your five star review for Mustafa, thank you for taking the time to leave him a review

Noté 5 sur 5 étoiles

Lady Isle house looking spotless

Lady Isle house looking spotless - the cleaning crew doing a fantastic job 👌

14 octobre 2025
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Réponse de The Ringley Group

Thank you for leaving a five star review for the team

Noté 5 sur 5 étoiles

Ringleys .. keep the good work 👍

I believe Ringley’s group working at prospect place are very professional, trustworthy and providing their services with care and passion. They are keen on helping tenants and leaseholders and providing a relaxing environment. Their cutting short unnecessary expenses to reduce our management costs is well noticed. The staff at the concierge are always available and address any problems we encounter with patience and smile. I still remember that incident when I lost my wallet one night and the night shift ( was Mr. Mustafa ) helped me search for it, and retrieve it. All I can say guys thank you and keep the good work 👍

13 octobre 2025
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Réponse de The Ringley Group

Good morning Hani

Thank you for taking the time to leave us a five star review for us as a company but also for highlighting Mustafa for the assistance which he provided you whilst on his nightshift.

Noté 5 sur 5 étoiles

Mustafa Ali

Solve problems

8 octobre 2025
Avis spontané
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Réponse de The Ringley Group

Thank you for leaving Mustafa a five star review, it is great to know that he is able to assist with problem solving at site

Noté 5 sur 5 étoiles

Joseph in conceirge

Joseph in the conceirge is so helpful and is always there with a big smile. He’s gone out of his way to help me after I couldn’t find my parcels, always a pleasure to speak to

13 octobre 2025
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Réponse de The Ringley Group

Thank you for taking the time to leave Joseph a five star review. It has been great to read your review for him this morning.

Noté 5 sur 5 étoiles

Best employee, Joseph O'Brien, Consierge …

My experience with Ringley is great because ofJoseph O'brien, from Consierge,he makes all the problems we have disappear, with the way he deals with everything, calm, friendly and efficiently. He has gone above and beyond since he first started, but not sure when that was so made up my date. Asset to this company, we all agree

13 juillet 2025
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Réponse de The Ringley Group

It is great to read your five star review for Joseph, thank you for leaving him such great feedback.

Noté 5 sur 5 étoiles

Dan came and sorted my extractor fan…

Dan came and sorted my extractor fan after I had a leak from the flat above. Very helpful and professional. Sorted everything out very quickly

13 octobre 2025
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Réponse de The Ringley Group

Great to hear that Dan was able to assist with the leak from the property above

Noté 5 sur 5 étoiles

Dan was always on hand when needed.

Dan was always on hand when we needed him, it’s good to know you’ve got someone who can jump on things when need, bathroom leak, fridge, re doing our bath sealant, top guy.

31 août 2025
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Réponse de The Ringley Group

Thank you for leaving Dan a five star review, it is great to read about the work he is doing around your development

Noté 5 sur 5 étoiles

Efficient maintenance team

Dan was very quick to diagnose the leak in my flat. He contacted weatherguard and the problem was resolved within a few days

24 septembre 2025
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Réponse de The Ringley Group

Great to read your feedback for Dan, thank you for recognising his hard work

Noté 5 sur 5 étoiles

Dan was extremely helpful when there…

Dan was extremely helpful when there was a leak in my apartment. He acted immediately & did everything possible to stop the leak & fix the issue. Responded efficiently & in timely manner.

1 septembre 2025
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Réponse de The Ringley Group

It is great to hear that Dan was able to help resolve the leak in your property in a timely manner.

Noté 5 sur 5 étoiles

Helped with a leak and also a loose radiator.

Dan from the maintenance team at Prospect Place has been a great help. We have a leak and he gave us some good advice for a temporary fix, until a proper fix can be sorted. He also spotted a problem with a lose wire and fitting on a radiator and fixed that whilst he was there so that it is secure.

17 septembre 2025
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Réponse de The Ringley Group

Having Dan onsite in the maintenance team enables him to assist yourself and your fellow residents efficiently and help resolve issues like the ones which you faced. Thank you for taking the time to leave him a five star review.

Noté 5 sur 5 étoiles

Helpful Staff

Joanne was very helpful answering my questions during my move in!

1 octobre 2025
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Réponse de The Ringley Group

It is great to hear that Joanne was able to assist with your move

Noté 5 sur 5 étoiles

Great help

Nusha has been great help during my tenancy.

3 octobre 2025
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Réponse de The Ringley Group

Thank you for taking the time to recognise Nusha for the service she provided

Noté 5 sur 5 étoiles

I have been a tenant with my partener…

I have been a tenant with my partener in a flat in Hunslet House over a year. We recently moved out but we were really happy with the flat and management. The process went smoothly from the beginning until the very last day when we handed the keys over.
Thank you Nusha and Steve for all your help and support during the contract.
I wish you all the best and are greatful for going above and beyond to answer promptly each time.

30 septembre 2025
Avis spontané
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Réponse de The Ringley Group

Thank you for taking the time to provide feedback based on your experience with Nusha and Steve

Noté 1 sur 5 étoiles

Residents Carry the Burden, Ringley Collects the Fees

I think the other residents of Union Park have already explained in great detail what kind of company Ringley is.

Therefore, I will only say this: please avoid them at all costs if you don’t want to pay for a company whose only “service” is shifting the burden onto the residents, as that is the easiest way for them to get money. No transparency, no information—only requests and blame.

30 septembre 2025
Avis spontané
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Réponse de The Ringley Group

Dear Leaseholder,
Thank you for being part of the Union Park community during what we know is a very difficult time. We also want to thank those who have paid all contributions to date, sadly many have not. Currently, 155 out of 253 leaseholders have not yet paid their contributions to the ManCo. Without these funds, the ManCo cannot continue to take the actions required to protect everyone’s interests.
Independent experts have now confirmed serious defects in the buildings, despite Building Control having originally approved them. With the developer in administration and the freeholder’s position uncertain, responsibility has fallen on leaseholders to act together.
LB Hillingdon initially promised to cover the waking watch costs, but has since said it intends to recover them through litigation. At the same time, the BLP Warranty provider is delaying claims, even though more than £15m of works are required. This has left Union Park homes currently unsellable, with owners facing enormous stress and uncertainty.
The Residents Management Company “ManCo” exists solely to protect leaseholders’ interests—but it is funded only by service charges and members’ contributions. Thanks to the support of many leaseholders, the ManCo has already secured expert evidence, preserved BLP claims, and issued notice against the administrator.
To keep moving forward, everyone’s support is needed. Unfortunately, some contributions remain unpaid. Without these funds, the ManCo cannot continue the progress that benefits all leaseholders.
The next steps are to:
• Push forward the BLP Warranty Claim, which offers the greatest chance of recovery.
• Secure £1.1m from the administrator to create a fighting fund.
Further claims, such as Remediation Orders, may follow in due course, but the warranty claim must come first.
We would be happy to meet with you to discuss any concerns you may have. We’re also very interested in hearing from leaseholders about any ideas to help make the process of contributions quicker and smoother for everyone. Your input really makes a difference!

For the leaseholders that are in arrears, please let us know when you are able to make your contribution, and if needed, we can help you approach your mortgage provider for support.
Union Park can only move forward if we do so together, and your support is essential to achieving the outcomes we all need.

Noté 5 sur 5 étoiles

Outstanding service from Ringley Group - in our Right to Manage acquisition in SW17

The Ringley Group helped us achieve right to manage on a large and complex residential estate in south west London. Guiding us through the legal process, the acquisition and site set up.

Following a tricky relationship with the freeholder's managing agent which lead us to go through the RTM process and appoint Ringley, they has been a breath of fresh air. The staff are clearly very passionate about what they do, extremely knowledgeable and the changes we have been able to put in place at the site in the couple of months since RTM took place, in collaboration with the RTM directors, have quickly improved the quality of the service, the look of the site, with savings already made in-year.

We look forward to working with the team as we make further improvements and savings here at Wimbledon Stadia - expanding our on-site staff to create a real strong team spirit, as we collaborate with local businesses, suppliers and charities.

The RTM process means leaseholders are in control, and can work with Ringley to build a decedent budget, with full transparency.

28 septembre 2025
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Réponse de The Ringley Group

Thank you for taking the time to leave feedback based on your experience of going through the RTM process with the support os Ringley.

Noté 5 sur 5 étoiles

Outstanding Service

I would like to take a moment to recognise Andrew, the cleaner at Holly Court. He is one of the most hardworking and dedicated people I’ve ever come across. I never see him when he isn’t working—he is always busy keeping the area spotless.

Andrew goes above and beyond every single day. He’s friendly, polite, and always willing to help. Whether it’s holding the door open or offering a hand if he sees someone struggling with bags, his small acts of kindness make a big difference.

On one occasion, Andrew helped my mother, who was very unwell and walking around in a state of delirium. His calm and caring response meant so much to me and my family.

It’s rare to find someone who takes so much pride in their work while also genuinely caring about the people around them. Andrew is a real asset to Holly Court, and I hope his efforts are properly recognised.

23 septembre 2025
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Réponse de The Ringley Group

Thank you for taking the time to share such a thoughtful review. We’re truly grateful for your kind words about Andrew and the service which he has provided. Especially with regards to how he helped your mother.

I have shared your review with the team so we can recognise Andrew for his great work.

Noté 5 sur 5 étoiles

Always facing reality

Always facing reality, and providing you with the best service!

17 septembre 2025
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Réponse de The Ringley Group

Thank you for your five star review

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