Rinkit Avis 

My first time ordering from this company. Holyhead was closed due to storm damage. Order was transferred through France. Some items arrived broke and straightaway without any fuss they offered to replace them. Staff were extremely pleasant and efficient

I found some plates that I wanted sold by Rinkit through Amazon. I went directly to Rinkit instead, and cannot recommend it enough. They offered a better price and great customer service, so I took the leap and bought from them. The order arrived quickly, but sadly one of the plates was broken. I reached out to customer services and got an immediate response (on a Saturday evening no less). They sorted it out and I had a replacement plate at my doorstep within days.

I cannot believe the level of contempt this company has for its customers. Upon scrolling through the Black Friday 'offers' this year, I noticed that the full price of many items appeared to be very high, raising my suspicions that the company was artificially inflating its pre-sale prices in order to make its sale prices appear highly discounted.

My suspicions were correct - all the pre-sale prices have now miraculously vanished and the regular prices of many goods are the same as the Black Friday prices, which were supposed to be up to 75% off.

For example, the 115ml Klasik Turkish tea set was advertised as being reduced from £19.99 to £5.99 during the Black Friday event, yet the regular price is £5.99. This is the case for prices across the whole website.

Is this not illegal? It's a disgrace and I certainly won't be shopping with Rinkit any more.

Excellent customer service. One glass broken in transit. I had a very quick and helpful response. Rinkit sending replacement immediately.

My order came super quick I think it was the next working day and I’d only paid for standard shipping! The items I ordered are great quality and were a great price, one part of my order was damaged in transit but I sent an email to customer services and they replied immediately the next morning (I’d emailed very late at night) and arranged a replacement for me. All in all a great experience and I’ll definitely be shopping with Rinkit again.

So fast and excellent value for money. Product quality is perfect! Sent one wrong item and immediately sent the correct item out the next day and I was allowed to keep the wrong item.

Really trustworthy fab company!

There was a mistake with my order. They could not have been more charming (or quicker) in sorting things out. Brilliant customer service, fantastic attitude.

Ordered two picture frames, one sadly was cracked on the glass. Contacted customer service and a replacement shipped within the hour. Maybe there could have been a little more protective packaging but the customer service is excellent.

Great prices, fast delivery, fast customer service.

I ordered a picture frame from here and it was delivered broken, I contacted customer support and they very quickly sent another in the mail which also arrived broken. There was very little protective packaging on either package, just a cardboard box and soft plastic mailer. I contacted customer support again and they gave me a full refund.
The product itself looks nice and I’m disappointed to not be able to use it but very impressed with the prompt and helpful replies from customer support.

Regally good customer service.
Ordered a glass chopping board unfortunately it had some damaged even though well packaged. It arrived within 24 hours.
I contacted customer service by email had a reply within an hour.
They despatched a replacement which again arrived the next day.
A pleasure to do business with.

Have been ordering from Rinkit for over 6 years, products are always excellent quality, customer service is brilliant and delivery times are amazingly quick

I purchased around 50 glasses and all were delivered quickly and safely. I also requested a vat receipt which was sent promptly.
Will definitely order again!

First order with this company, received lovely slate tableware, brilliant customer service and super fast delivery.

Great company to deal with. Prompt delivery and excellent customer service. Love the designs and the variety of goods on offer. Thank you Rinkit.

I looked everywhere for a certain glassware and found them here and was happy - super fast shipping and really good customer service 😊

Very good company selling very good value products.
Great communication. Can recommend their Tallo wine glasses.

I ordered some cups which were dispatched promptly. Upon delivery the box was damaged so it came as no surprise that one of the cups was broken. Another had a small manufacturing flaw. I emailed the company and received an instant response from Katie and by the end of the day replacement items had been dispatched. Incredible customer service.

Next day deliever 2 where broken but replaced with no problem looking forward to setting my Christmas table with my new glasses and having my porn star martini in the Martini glasses

Although my order was damaged on arrival, I spoke to Customer Service and I received excellent customer service from Danielle. My order was immediately dispatched again the same day and it arrived within 24 hours.
I am so pleased with how my issue was rectified, that shall be placing another order this week!
Thank you Danielle! ⭐️